Summary is a written material that summarizes the experience or situation in a certain stage of work and study. Writing a good summary can improve our written expression ability. Let's sum it up. The following is a summary of my personal sales work, which has been sorted out for everyone. Welcome to check.

Sales Personal Work Summary 1 I have been in _ _ company for one year. In this year's work, I constantly challenge myself, work hard, strictly observe the shopping mall, hone my working ability in practice, and greatly improve my business level. I know that my progress in work was distributed with the help of everyone, and it was also highly recognized by the leaders of the mall. In August of 20__, I was appointed as the head of the cabinet, which was the greatest affirmation of my work. Looking back on the stormy course I love to experience in the past year, I have made the following work summary:

First, moral cultivation and professional ethics.

Through the continuous study of newspapers, books and magazines, I have a strong sense of responsibility and dedication to work, correct my working attitude, take a serious and responsible attitude, strengthen my study of professional knowledge and constantly recharge myself. This is a source of confidence in selling jewelry.

Second, the quality of work, achievements, benefits and contributions

Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.

Third, the experience in the work

Sales is an art. As a jewelry salesman, if you want customers to buy satisfactory jewelry, you should pay attention to language skills and several aspects that should be considered at all times.

1, seriously receive customers for 3 meters to say hello, 1 meter to ask, smiling service is the key, and artificially create a relaxed and happy environment.

2, fully display jewelry, because most customers lack understanding of jewelry knowledge, so the display of jewelry is very important, the more customers know about jewelry, the stronger the satisfaction after purchase, as the saying goes; "Satisfaction |" is the best advertisement for customers.

3, promote the transaction, because the value of jewelry is relatively high, therefore, the customer is under great pressure before the final transaction, so the sales staff should take the method of distraction to reduce the pressure on the customer.

4. Be familiar with the wearing, maintenance, use, origin and quality of jewelry. After-sales service, when the customer's work is not finished after purchase, it is necessary to introduce the knowledge of wearing and maintenance in detail, and finally say some words of blessing to make the customer feel happy. Enhance the feelings with customers and look forward to the occurrence of secondary consumption. Seize every sales opportunity, wait for the arrival of customers in the best mental state, pay attention to your appearance, dress cleanly and appropriately, and insist on it every day.

Fourth, the shortcomings in the work and the direction of efforts

Summing up the work in the past year, although there is no small progress, there are still many improvements and shortcomings. For example, if you don't know enough about jewelry, you should strengthen your study, improve yourself and learn this knowledge. It is very important to learn from the successful experience of others. Sometimes bad sales can lead to negative thoughts, which is unacceptable. Negative thoughts are the enemy of sales.

The summary of sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended by customers meets the needs of customers, and whether the attitude towards customers is blunt and leads to customer dissatisfaction. Is the jewelry fully displayed to customers? Wait, these all need to be considered. As a cabinet leader, just like a squad leader who leads troops to fight, it is very important to rush to the front line to influence and infect members. As a cabinet leader, we should first set an example and set an example. A counter is a collective, and full unity can release the greatest energy. Learn from each other and make progress together.

Looking back on 20 years, it was a year of sowing hope and harvesting fruitful results. Under the correct guidance of superior leaders, with the joint efforts of all departments of the company and all colleagues in the pharmacy, we have made considerable achievements.

As a store manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well.

The specific summary is as follows:

1. Earnestly implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, thus serving as a bridge between the preceding and the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.

3. Get to know the information of the same industry through various channels, understand the shopping psychology of customers, know yourself and yourself, know fairly well, have a clear aim, and make our work more targeted, so as to avoid unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to positive "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.

6. Deal with the cooperation between departments, between superiors and subordinates, complain less, be more enthusiastic, treat the problems in work objectively and solve them with a positive attitude.

Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our pharmacy with more exquisite and skilled business.

Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:

1. Strengthen daily management, especially the management of basic work.

2. Intensify employee training internally to comprehensively improve the overall quality of employees.

3. Establish a high degree of loyalty to the company, love your job, take care of the overall situation, think of everything for the company, and contribute to the overall improvement of the economic benefits of the company.

4. Strengthen unity and cooperation with all departments, create the best and seamless working environment, remove discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team.

Time flies, 20__ is about to pass. Looking back on this whole idea, life and work haven't changed much. After a year, I had both happiness and loss. When I got something, I also lost a lot of valuable things. The past is gone forever. I don't think about it anymore, just stick to my faith, greet the New Year with a red-hot heart, and believe that I am the best.

I. Annual Work Situation

1, familiar with the rules and regulations of the company. I joined the company in September, 20__. In order to integrate into the company team faster and better and lay a good foundation for future work, I stepped up my efforts to fully understand the company's rules and regulations, get familiar with the company's corporate culture and learn professional knowledge. Through understanding and familiarity, I am proud to join the company's team, but I also feel my own pressure. In the future work, I will take the company's rules and regulations as the criterion, be strict with myself, and dare to try while adhering to the principles.

2, familiar with the workflow, as a salesman fighting in the front line, familiar with and understanding the workflow and status is quite beneficial to carry out the work. Through the analysis and research of future customers, I made an objective prediction of the actual situation of customers, which provided a reliable basis for the completion of the next work.

3. Communicate and coordinate with colleagues in various markets. The progress and completion of the work can not be separated from the participation, efforts and publicity of the company's various markets. And can not do without the help and care of company leaders.

Second, the existing shortcomings and improvement measures

Twenty _ _ years have passed. Looking back on my three months working in the company, there are not many highlights, and many jobs are still unsatisfactory. To sum up, the shortcomings mainly include the following points:

1, lack of communication, unable to make full use of resources. In the process of communicating with customers, due to the defects in mastering professional knowledge and face problems, the explanation is wrong and better results cannot be achieved. As the saying goes, "A threesome must have a teacher. In the future work, I will take the initiative to strengthen communication with my colleagues and enjoy resources through the company's platform, so as to improve myself.

2. Lack of planning. In the process of work, especially for customers who are waiting for an opportunity to attack, due to lack of planning and unclear contradictions between primary and secondary, they often achieve twice the result with half the effort. Customers are still full of grievances if they don't buy tickets. In the future work process, I will strengthen my understanding of the purpose, distinguish the main contradiction from the secondary contradiction, and make use of the available resources to achieve twice the result with half the effort.

3, narrow professional scope. My major is narrow, I lack other professional knowledge, and I am blunt in answering other questions from customers, and I don't know enough, which limits my development and work. In the future work, I will strengthen the study of other majors, make full use of the company's resources, improve myself and strive to make my work more perfect and successful.

20__ years have passed, although the entry time is very short, but the gains are great. In particular, the solid work style and serious and responsible work attitude of the company leaders set an example for me. It is also a challenge for me to sum up the past and look forward to the future in the past 20 years. New environment, new opportunities and new challenges. In the future work, I will give full play to my personal ability, cooperate with my colleagues, set high standards for myself, keep learning and be good at summing up. I also hope that the company leaders can give me more understanding and support, and strive to contribute to the same goal.

Personal Work Summary 4: This is my first official job, and I cherish it very much. He came to the company at the end of July and started to develop local drainage customers with Li _ _ on August 6. 10 went to Shandong to study valve sales with Guo _ _ and Wei _ _ in September, and started independent development on June 14.

When I first entered this industry, I gradually became familiar with the professional knowledge of our products, the operation mode of the company and the establishment of customer relations groups. In three months of market development and practice, I learned how to locate the market direction and product direction, grasp key customers and track customers. Of course, to be a mature salesman, these things are far from enough. I still have a lot to learn, to accumulate and to keep pace with the times.

As the saying goes, you will grow after experience. When I first entered the society, once I encountered difficulties at work, I was easily impatient and had no way to start. Fortunately, our team is a harmonious team, and every senior in the company will patiently teach me this little girl. My growth is closely related to them. Thanks for your support.

Judging from my current behavior, I'm just a new salesman, and my speech and eloquence are not good enough. I feel that there is still a lot of potential that has not been fully tapped. In my heart, I always believe that I can be an excellent salesman. This is the charm of "attraction". With this motivation and this belief, I believe I will succeed in the near future and become an excellent business person.

Because of the short entry time, the performance is only a small order. First, I was lucky that I didn't really make much effort. Secondly, I now know that there is something wrong with the use of that valve in the factory, and the specific reason is still unknown. I hope to find out the reason after Chen Ming's 4 th, and hope to resolve the crisis through after-sales service in this matter.

Next year's plan is to stabilize the existing customers at hand, from customers-acquaintances-own people, and then introduce "own people" to "own fish pond", slowly and steadily, and strive for victory. So far, I have been to Weifang, Longkou, Liaocheng, Dongying, Binzhou and Taian. First of all, I want to do these places well, and then slowly develop to the periphery. After all, I can't eat a fat man in one bite.

Personally, I don't feel much passion and motivation for the company. Although leaders have been trying to spread the knowledge of positive energy to us, the power of positive energy that can really be felt is minimal. I hope the company can work hard to mobilize our passion ... of course, this is also inseparable from each of us' own ideas, not the company's unilateral reasons.

Looking forward to the new year, I believe that after years of precipitation and baptism, _ _ will be a bumper year. Let's cheer together and set off for _ _!

The fifth chapter reviews the work of the past year, learning a lot of rules, increasing a lot of knowledge and accumulating some work experience.

From the day I entered the company, I have been engaged in intense and busy work. My job responsibilities are responsible for cash receipts and payments, bank settlement, sorting out original vouchers, keeping securities and other important work. At first, I thought the cashier's job seemed very simple, but in fact it was just routine work such as counting money, filling checks and running away from the bank. But when I really put into work, I realized that my knowledge and understanding of cashier's work was wrong. Cashier's work is not only a great responsibility, but also requires some knowledge that needs to be studied hard to master. As far as the first cashier work is concerned, although the work has basically been successfully completed, there are still some mistakes and shortcomings. According to the experience of the first stage, it is summarized as follows:

1. The signing price list filled in by the sales staff must be carefully checked according to the sales price list issued by the company, and the name, room number, down payment amount and contract signing period should be checked one by one. If there is any discrepancy, please contact the sales staff immediately.

2. For customers with special discounts, discounts can only be given if there is a discount slip (signed by company leaders), otherwise they will be sold at normal prices.

3. According to the past experience, if some customers can't sign the contract at one time when paying the down payment, we can't issue the company receipt, so as not to cause unnecessary trouble. We should issue a temporary receipt, and only indicate the temporary cash amount on the receipt.

4. In order to ensure the safety of the company's property, the cash should be deposited into the company's bank account in time when it is received, and the large amount of cash should be deposited into the bank by two people.

5. Assist sales staff to guide customers to handle bank mortgage procedures and ensure that the mortgage money will be returned to the company's bank account as soon as possible.

Looking back on the existing problems, I think:

1, lack of learning. At present, the new economy based on information technology is developing vigorously, new situations and new problems are emerging one after another, and new knowledge and new science are constantly emerging. Faced with severe challenges, I lack the sense of urgency and consciousness to study. Theoretical basis, professional knowledge, educational level and working methods can't meet the new requirements.

2. When you are tired of work, your mind will relax, which is a sign that your political quality is not high and your world outlook, outlook on life and values are not well solved.

In view of the above problems, the direction of future efforts is:

1, strengthen theoretical study and further improve their own quality. Familiarity with business cannot replace the pursuit of improving personal quality at a higher level. We must strengthen our ability to analyze and solve problems by studying financial work system, market economy theory, national laws and regulations, financial business knowledge and related policies.

2. Enhance the overall concept, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work, and actively cooperate with leading colleagues to do a better job.