First, before business: before business is the beginning of a day's work, mainly to do some preparatory work. The preparation before business is very important, which mainly includes early meeting, sorting and preparation for important positions.
(1) Morning meeting
We can prepare some inspirational songs and slogans and sing them in the meeting to inspire team morale. ※:
Check the appearance of employees by name. ※:
Announce the business objectives of the day, decompose them into individuals, and let everyone make a commitment to meet the standards today! ※!
Convey the notice spirit and requirements of the company and superiors. ※:
Encourage and praise excellent employees. ※.
(2) Finishing
Direct the cleaning of the store, and carry out according to the area. ※:
Place the goods, count the quantity and pay attention to safety. ※:
The overall layout of facade, acoustics, exhibits, POP, etc. ※:
Place goods, clean the store, debug the music, lighting, air conditioning and other equipment in the store, and check whether the water dispenser is dry. Finishing must mobilize all staff to participate and pay attention to details. When everything is ready, open the market to welcome guests.
(3) Store logistics post preparation
Logistics post mainly refers to cashier, after-sales and warehouse management. ※.
Cashier: check whether the hardware and software of the cashier system are normal and whether the change is available. ※.
After-sales: check the common documents, customer follow-up information, etc. ※:
Warehouse management: verify the data and prepare for receiving goods. ※.
Second, in business.
In business, it is the key to sales realization, and there is a lot of work. At this time, managers and assistants should pay attention to communication and cooperation in their work. The main work in the business includes sales management, inspection, customer complaint handling, on-site atmosphere, on-site control, employee education, ordering and returning goods.
Third, after the business.
After the day's business is over, the store manager should do a good job of summing up the day, including: daily commodity sales, cleaning and hygiene, target verification, completion of various reports, holding a party or clerk training, and final inspection.