1. If you find something you don't want, you can contact the seller to ask for a return and fill out a return application. The seller, that is, the shipper, can contact the courier to return the goods directly.

2. Use the send function to return directly in the express cabinet.

3. Put it back in the original express cabinet. You can contact the courier directly according to the phone number on the logistics list to express rejection, and the courier will return it directly.

4. According to the normal return process, the courier comes to pick up the pieces.

Extended data:

Consumers must know these things when using express cabinets to receive express delivery.

1. If the received information is not received in time, the party at fault shall be liable for compensation.

The customer service staff said that the e-commerce or courier company that carries the express mail and the courier who delivers the express mail are responsible for whether the appearance of the express mail is damaged, whether the items in the express mail are consigned by the sender and whether it is damaged, and all the responsibilities arising therefrom have nothing to do with the express mail. "Express Express" notifies the recipient by instant message. If the sender enters the wrong mobile phone number, or the mail is delayed or lost, and the receiver fails to collect the express mail in time, the wrong party shall bear the liability for compensation, and the courier will not bear the liability for compensation.

2. Valuables cannot enter the express cabinet.

Not all express mail can enter the express cabinet. It is reported that these items are not allowed to enter? "Express delivery": valuable and fragile articles (including but not limited to computers, cash, jewelry and articles exceeding 3,000 yuan) and express mail with damaged or deformed outer packaging; Items that are not suitable for storage at the current outdoor temperature; Articles insured by the courier and urgent and important letters; Fragile articles or articles with damaged packaging; Perishable and perishable express mail exceeding the capacity of "Kuaiyitong"; Express mail with unclear phone number and address; Cash on delivery or express delivery; The express mail that the recipient explicitly asked me to sign for is not allowed to be delivered to the "express mail".

References:

China News Network-Are you satisfied with the new rules of rejecting express delivery by putting it into the express delivery cabinet without authorization?