1. After purchasing jewelry, if you find any quality problems or defects in the product, you are advised to contact the merchant as soon as possible.

2. When returning goods, please be sure to bring invoices, receipts and other documents at the time of purchase, as well as accessories such as product packaging boxes and certificates.

3. Bring relevant vouchers and products to the store where Chow Tai Sang Jewellery was purchased. Explain the reason for the return to the clerk and fill out the return application form according to the requirements of the merchant.

4. Commodity inspection: the merchant will inspect the returned goods and go through the return procedures after confirming that the goods are correct.

5. Refund: After the return is successful, the merchant will refund the money to the payment method used at the time of purchase, such as bank card and Alipay.