When you hear someone talking ... do you really understand what he is saying? You got it? If you don't understand, please listen to others. This is the "art of listening":
Don't listen to half of what you say.
Don't impose your meaning on others.
According to the Old Testament, human ancestors spoke the same language at first, and their lives were very good, so they decided to build a huge tower that could reach the sky. Because the communication between people is smooth and accurate, everyone thinks in one place and works hard in one place, and the high tower will soon soar into the sky.
When God knew this, he was surprised and angry. He thinks people can build such a huge tower. What can't be done in the future? So God decided to make the world's languages into many kinds, and each language has many dialects. As a result, the people who built the tower could not speak, and misunderstandings and mistakes often appeared in communication, so the giant tower could never be built again.
Judging from this town, whether a team can communicate smoothly. Together, god is afraid of the explosive power. So Wal-Mart President Walton said: "If we have to condense Wal-Mart's management system into one idea, it can be communication. Because this is one of the real keys to our success. "
In modern society, if you are not good at communication, you will lose many opportunities and you will not be able to cooperate with others. You and I don't live on an island. Only by maintaining good cooperation with others can we get the resources we need and succeed. You know, all successful people in reality are people who are good at and cherish interpersonal communication.
Only when a person can communicate with others accurately and timely can a firm and lasting interpersonal relationship be established. Conversely, I can achieve myself in my career, and I will succeed in the end.
Confucius and his disciples traveled around the world and went to a small country. At that time, there was famine everywhere, and money could not buy any food. A few days later, I went to a neighboring country. When everyone was hungry, there was a market where I could buy food. Disciple Yan Hui told everyone to rest and volunteered to starve and cook. When the cauldron of rice was almost cooked, the smell of rice floated out. At this time, Confucius, who had been hungry for many days, could not stand the temptation of the smell of rice and slowly walked to the kitchen, trying to get a bowl of rice to satisfy his hunger first. Unexpectedly, Confucius went to the door of the kitchen and saw Yan Hui lift the lid, looked at it for a while, then reached out and grabbed a ball of rice and stuffed it into his mouth in a hurry. Confucius was surprised and angry when he saw this scene. The eldest son, who has always loved, has made such behavior. What have you learned from reading the books of sages? What I learned-stealing food? His stomach is half full because he is angry. Confucius returned to the lobby in chagrin, with a calm face and sulking. Soon, Yan Hui held a bowl of delicious rice to pay homage to his teacher.
Confucius was still angry. He said seriously, "Heaven and earth allow you and me to live. In the meantime, don't respect me first, thank heaven and earth first. " Yan Hui said, "No, these meals can't respect the world. I have already eaten. " Now Confucius seized the opportunity and said with a straight face, "Why don't you respect heaven and earth and your teacher and steal a meal?" Yan Hui smiled and said, "Well, I just lifted the lid to see if the rice was cooked. There happened to be a mouse running over the top beam. I don't know if it was dust or mouse excrement, but it was falling into the pot. I was afraid that the whole pot of rice was broken, so I quickly grabbed it, and then I couldn't bear the rice, so I stuffed it into my mouth ... "
At this point, Confucius realized that not only what he thought was not necessarily correct, but sometimes even what he saw with his own eyes might cause misunderstanding. So he gladly took Yan Hui's big bowl and began to eat.
The above story shows us the importance of communication. In daily life, communication with family and lovers can enhance feelings and reflect the love and care between relatives. Communication at work is particularly important for information exchange between departments, superiors and subordinates, and colleagues. Supervisors care about employees, are good at listening to their opinions and suggestions, and give full play to their intelligence and enthusiasm, which can improve their work efficiency and achievements. Communication between departments can quickly transmit all kinds of information, enhance cooperation and improve tacit cooperation. Communication between colleagues can enhance the enjoyment of information and learn different experiences and lessons. This shows how important communication is to life.
Fourth, Mozi had a proud pupil named Geng Xu, but he was always criticized by Mozi and became dissatisfied over time. However, he did not passively resist learning, but communicated with Mozi after school. Mozi told him that because he was a plastic material, he would teach and correct it again and again. When Mozi heard this, he put down his dissatisfaction and studied hard.
5. At the beginning, Quan said, "What you are in charge of today, you should learn 1 the army. "I don't want you to be a doctor alone! But when you dabble, look over. Too much talk, who is lonely? I often study alone, and I think it is very beneficial. " Monroe began to study. When Lu Su wanted to consult with Yang and Meng, he was frightened and said, "You are a talented person, not a monk under Wu. "
6. In a movie, Maggie Cheung plays an insurance salesman. After finally meeting the target customer, the other party gave her a coin, saying it was for her to use on her way home. At that time, she was very angry. At the moment when she turned her head to leave, she saw a child's head hanging in the client's office, so she bowed deeply to that end and said, "I'm sorry, I can't help you." The customer was surprised and asked what was going on, and the first business was negotiated. It turns out that this client loves his son most, so he hangs his son's paintings in the office and looks at them every day.
Note: the starting point of communication is very important. This requires us to collect enough information to understand what the other party cares about and eliminate their resistance, so as to mobilize the other party's participation and increase the probability of successful communication.
Famous sayings about communication:
1. Effective communication depends on the communicator's full mastery of the topic, not the sweetness of the wording. -Grove
2. Unwilling to be reasonable is stubborn; People who can't reason are fools; Dare not reason is a slave. -drummond
3. "Eloquence" is the ability to translate truth into language, and the language used can make the listener fully understand. Emerson
Argument may be a shortcut between two hearts. Hajib
5. Heart-to-heart conversation is a display of the soul. -Wen
6. It is a quick and simple way to impress people by integrating your enthusiasm and experience into the conversation, which is also an inevitable requirement. If you are not interested in your own words, how can you expect others to be moved? Dale Carnegie
7. Managers who are good at communication may also be good at covering up real problems. -Cullis Agelis
8. Defending a fault often makes it particularly serious, just like mending a small hole with a piece of cloth, but the glass is broken. -Shakespeare