Official website SF Express Service Introduction: During the express service, the sender can declare the value of the consigned goods to our company and pay the corresponding fees. When the goods are damaged during transportation, our company will compensate certain losses according to the value declared by the shipper. The insured fee is 5‰ of the declared value, with a minimum of 1 yuan. The mantissa follows the principle of rounding.
For example, declare the insured express value 160 yuan and the insured fee 1 yuan.
Generally, SF Express will arrive the next day. If it's a notebook, you can't go by plane. It takes about three days. Specifically, you can ask the courier whether to take air transportation.
The damage to the goods is definitely the responsibility of the carrier, and compensation is inevitable, but it is impossible to pay the price. The rule of the transportation industry is that if the goods are damaged or lost, the carrier will pay several times the freight, generally not more than four times, or according to the gross weight, such as 20 yuan/kg. In a word, the compensation is far below the value of the goods. What's more, the court supports this claim, and its jurisprudence is the principle of fairness.
It is obviously unfair for the carrier to pay only a few percent or more than 10 percent of the value of the goods, but to compensate in full. Therefore, transportation insurance is essential for high-value goods or goods that are easy to be stolen. The State Post Bureau issued the first Service Standard for Express Delivery Industry in China, which stipulated the compensation standard for damaged or lost letters and parcels.
This standard will be officially implemented on June 5438+ 10/day, 2008, and foreign-funded enterprises registered in China will also refer to this standard. According to the regulations, if you don't buy the "insured" package, you will be compensated according to 5 times of the specific service fee.
Extended data
2065438+On March 27th, 2008, the State Council publicly released the Provisional Regulations on Express Delivery (hereinafter referred to as the Provisional Regulations). The Provisional Regulations was promulgated by Order No.697 of the State Council on March 2nd, 20 18, and came into force on May 6th, 20 1 year. One of the highlights of the Provisional Regulations is that it is the first time to confirm the legal status of express delivery insurance business by administrative regulations, and to give express delivery enterprises the right to ask the sender for insurance. Below, we analyze the compensation of several common situations of express delivery insurance from the perspective of law, rationality and industry practice.
First, the common situation of express insured price
1. Equivalent insured value, that is, the insured amount is consistent with the actual value of the goods, for example, the value of the goods is 20,000 yuan, and the insured price is 20,000 yuan.
2. Underestimate the insured amount, that is, the insured amount is less than the actual value of the goods, for example, the value of the goods is 20,000 yuan, and the insured amount is 10000 yuan.
3. Insured price, that is, the insured amount is greater than the actual value of the item, for example, the value of the item is 20,000 yuan, and the insured price is 30,000 yuan.
Second, the legal provisions and interpretation
Article 21 of the Provisional Regulations on Express Delivery: Before the sender fills in the express waybill, the enterprise engaged in express delivery business shall remind him to read the terms of the express delivery service contract, abide by the relevant provisions prohibiting the delivery and restricting the delivery of articles, and inform him of the relevant insurance rules and insurance services.
If the sender delivers valuables, it shall make a statement in advance; Enterprises engaged in express delivery business may require the sender to insure the value of valuables.
For sending valuables, consumers are advised to ask the recipient to check the items in advance to prove that the items are intact before packaging and mailing. The consignee shall open the package for inspection and verification after receiving the goods. If you mail it without checking in advance, it is easy to cause disputes.
In addition, if you can prove what items are sent and the value of the items, you can ask the courier company to bear the liability for compensation. In the case of damage, if it can be proved that the damage was caused by transportation, you can ask the courier company to bear the liability for compensation.
First of all, the insured price is an optional clause, and customers can choose whether to insure the price or not. "But some courier companies stipulate that if the items above a certain price are not insured, the courier company will reject them. Because there is no uniform regulation in the country at present, express delivery companies make such regulations, which violates the laws and regulations of the country. If consumers don't choose, they can change the courier company. "
It is worth noting that at present, there is no unified standard of insured fee in China, and each courier company makes it by itself. When the customer chooses the insured price and pays the related expenses according to the insured price, it actually accepts the quotation with the courier company and forms a contractual relationship.
And we noticed that the information on the back of the courier is actually the format terms. From the perspective of maintaining fairness, the contract law restricts the standard clauses from three aspects: first, the party providing the standard clauses has the obligation to prompt and explain, and should draw the attention of the other party to the clauses exempting or limiting its liability and explain them according to the other party's requirements.
Second, the standard clauses exempting one party's main obligations and excluding the other party's main rights are invalid; Third, if there is any dispute about the understanding of the standard terms, it should be interpreted according to the usual understanding. There are more than two interpretations of standard clauses. The party providing the standard terms shall be explained.
Therefore, the content on the courier list depends on whether it belongs to the above restrictions, and if it does, it is illegal; The part that is not restricted belongs to the contents of the contract between the two parties and is legal.
References:
Provisional Regulations on Express Delivery-Baidu Encyclopedia