Carlo's jewelry scratch award is worth the scam of 2000. How to return it? Take the tax bill for jewelry purchase to the shopping place for return settlement. According to the requirements of the Consumer Protection Law, there are five ways to resolve transaction objections, and consumers can choose independently: negotiate with operators to solve them. Please consult with the Consumer Research Association. Complain to the relevant administrative organ. According to the arbitration clause reached with the operator, report to the organization for litigation. Bring a lawsuit to the people's court.

"123 15" consumer complaint handling hotline and network platforms all over the country. If you meet the following circumstances, call: when your interests are damaged and the defendant belongs to the Administration for Industry and Commerce; When you are in the whole transaction process, when your legitimate rights and interests are damaged; When you find fake and shoddy goods and "black dens" that make fake and shoddy goods. Article 6 of the Measures for Punishment of Personal Behaviors of Fraudulent Consumers: The information content of related products or businesses provided by business operators to consumers shall be comprehensive and accurate, and there shall be no false reports or misleading propaganda to plan personal behaviors: products or services shall not be given because of real names or realization; Selling products or services by using false or misleading product descriptions, product manuals and physical samples. ; Make false or misleading live statements and auditions.