The parties concerned shall collect relevant evidential materials (medical records, payment receipts, photos before and after the operation, witnesses, etc.). ) and medical appraisal (to determine whether it is a medical accident and the degree of disability, etc. ). First negotiate with the plastic surgery hospital to solve the compensation problem. If negotiation fails, go to the medical department of the county health bureau where the plastic surgery institution is located to complain; Or complain to the people's mediation Committee of the district or county where it is located, and the relevant departments will mediate. If mediation fails, a medical damage lawsuit will be filed with the people's court of the district where the plastic surgery hospital is located, demanding compensation.

Legal basis:

Article 179 of the Civil Law of People's Republic of China (PRC) infringes upon others and causes personal injury, it shall compensate the reasonable expenses of medical treatment, nursing expenses, transportation expenses, nutrition expenses, hospital food subsidies, etc., and the income reduced due to missed work. If it causes disability, it shall also compensate for the cost of assistive devices and disability compensation; If death is caused, funeral expenses and death compensation shall also be paid.

Article 128 If a patient suffers damage in medical activities and the medical institution or its medical personnel are at fault, the medical institution shall be liable for compensation.