The outpatient department of the hospital has general outpatient clinics, expert outpatient clinics, specialist outpatient clinics and other medical services. It is handled by experienced and skilled doctors and experts to ensure that all patients receive careful diagnosis and treatment.
1. Outpatient clinic hours: Winter: 10:00-14:00, 16:00-19:00; Summer: 9:30-13:30, 16:30 —19:30. Clinics are open normally on Saturdays, Sundays and holidays, and emergency departments in all departments are open 24 hours a day, and a first-patient responsibility system is implemented.
2. The registration room opens half an hour in advance to handle registration business and is on duty 24 hours a day; the outpatient hall is equipped with a consultation desk, medical guidance nurses and security personnel, and there are consultation service personnel on each floor of the outpatient building to provide You go for consultation and we will provide you with proactive, enthusiastic and satisfactory services.
3. For those who seek medical treatment, first choose the corresponding specialist or your trusted doctor to register based on the condition and your needs (critical patients can go directly to the emergency department and then go through the registration procedures) and then go to the medical department. Queue up in the waiting area for treatment according to the number (re-examination patients can go directly to the triage nurse or doctor to register). After seeing the doctor, take the prescription to the outpatient charge office and pay the fee, then go to the outpatient pharmacy opposite to pick up the medicine; if you need to For examination, please take the examination form to the outpatient charging office and pay the fee before going to the examination department for examination; if you need hospitalization, please bring your hospitalization certificate to the inpatient department to go through the hospitalization procedures.
4. For blood collection on an empty stomach, please go to the outpatient laboratory to collect blood. The blood collection nurse will collect blood half an hour in advance every day. During blood collection, the nurse will tell you the time and place to collect the test report. Work normally on Saturdays, Sundays and holidays.
5. First-time patients must buy a copy of the outpatient medical record and bring it to the follow-up visit. The outpatient medical record is an important written record that records the occurrence and development of the patient's disease as well as the entire diagnosis and treatment process during the visit. Each receiving doctor will give you detailed records of all contents, examination items and results, medication usage, precautions, etc. If some doctors do not have a strong sense of responsibility or do not write the medical records or write them incompletely because they are busy at work, you have the right to ask the treating doctor to write a complete outpatient medical record for you. If the treating doctor refuses or has a bad attitude, you can bring Report medical records to the medical department. Please inform the treating doctor in advance about the personal insurance, medical insurance, identification certificate, double prescription of medicines and other medical documents that you need when seeing a doctor, and the treating doctor will handle it for you according to relevant regulations.
6. There are stretchers and wheelchairs in the outpatient hall, which can be borrowed when needed. When unaccompanied, elderly, frail, or seriously ill patients need help, please ask the medical guidance staff to assist you.
7. During the treatment process, if a medical staff violates the medical ethics of medical staff, the patient can call the complaint hotline to report. After verification, our hospital will deal with it strictly in accordance with relevant regulations.