Effective listening can be defined as an intellectual and emotional process, in which sensory, emotional and intellectual inputs are combined to seek their meaning and understanding. In layman's terms, the skills of effective listening are not only "listening" to the ears, but also "listening" to the eyes, brain and heart.
Skills of effective listening:
Keep eye contact.
A nod of approval and an appropriate facial expression.
An action or gesture that avoids distraction.
Ask questions.
Say it again.
Avoid interrupting the speaker.
Not much to say.
Consciously change the roles of listeners and speakers.
Obstacles to effective listening:
Not dedicated.
Be anxious to speak.
Refuse to disagree.
Psychological set.
Tired.
The feminine body.
The importance of effective language listening;
(1) can get important information.
(2) You can cover up your weaknesses.
(3) Only by listening well can you speak well.
(4) can stimulate each other's desire to talk.
(5) can find the key to convince each other.
(6) can make you gain friendship and trust.