Can I change my ID number? No way! Can I get a refund? No way! Can I get on the bus? No way! So I gave you more than two thousand dollars for nothing? Uh, all right! ?
Complaints from third-party ticketing platforms are endless, and there are pits everywhere. Consumers often? Spend more money? Or? Not worried? , the default bundle tying value-added services; Refund is difficult and slow, and members are falsely sold; While enjoying the convenient ticket purchasing service on the surface of the third-party platform, consumers are also faced with the risks and traps of information leakage and extra charges.
Train? Closed for some reason? Train tickets are refunded free of charge, but dozens of acceleration packages are not refunded at all. The platform refused to apply for online refund, but instead provided an errand service for each ticket 15 yuan to purchase members. It turned out that there was no privilege to get a refund, and it was almost 20 days since the account was received. Hundreds of people lined up online.
When I encounter after-sales problems after purchasing tickets on a third-party platform, the most common solution given by customer service is to let me log in to 12306 for operation. Since it needs to be handled through the official platform, why not choose official website at the beginning of ticket purchase? ? Netizen Xiao Li said.
So how should consumers jump out? Spend more money? Or? Not worried? What about the strange circle? Shu, a lawyer of Hunan Xiangda Law Firm, said that the essence of the third-party ticketing platform is actually a kind of? Purchasing? Behavior, that is, users entrust the platform to buy train tickets with specific identity information. But because some platforms are hidden? Difficult? She advised consumers to choose safer official channels. At the same time, market supervision departments should strengthen the supervision of third-party online booking platforms in accordance with the law to safeguard and protect the legitimate rights and interests of consumers. ?