Administrative Assistant Interview Skills

For candidates, there are some typical questions that often appear in interviews. So what skills should be used to apply for an administrative assistant? The following six interview tips are very useful for administrative assistants. If you are well prepared in all aspects before the interview, the interview will be smooth.

Administrative assistant interview skills one:

Oral expression skills. Whether the candidate can smoothly express his thoughts, opinions, opinions or suggestions in language during the administrative assistant interview. The specific contents examined in the administrative assistant interview include: logic of expression, accuracy, appeal, voice quality, timbre, volume, pitch, etc.

Administrative Assistant Interview Tip 2:

Eyes. When interviewing an administrative assistant, you should pay attention to matching the eyes of the judges in the audience. Don't keep your eyes on the speech script. When interviewing an administrative assistant, you should make every judge in the audience think that you are looking at them and watching them. Smile and don't be too serious.

Administrative Assistant Interview Tip Three:

Explain your expertise and interests. One of the best things for an employer is that you love your business. Before the interview, know what you enjoy most about your job and what benefits it will bring to the employer.

Administrative assistant interview tips four:

Use tension-reducing techniques to reduce your anxiety. Public figures have many stress-relieving methods that will help you during the interview.

Practice how to relax as the interview approaches, such as speaking slower and taking deep breaths to calm down. The more relaxed you are, the more comfortable and natural you will feel, and the more confidence you will exude.

Administrative Assistant Interview Tip 5:

Answer questions with complete sentences and substantive content. Remember that your interviewer wants to determine what you can bring to the company, don't just answer questions with "yes" or "no." Giving complete answers lets people know how you relate to the company's requirements and lets them know who you are.

Administrative assistant interview skills six:

Administrative assistant interview self-introduction sample: Please ask the administrative assistant to suit your own reality and appropriately modify the content of the administrative assistant interview self-introduction sample.

My name is xx and I am xx years old. Graduated from xxx. I have a lively and cheerful personality, I am generous, enthusiastic and helpful. I usually like to read, read books and browse information online. I once participated in an administrative assistant internship at school. During the internship, I strictly followed the standards of a formal administrative assistant. I studied in depth, got along well with them, learned various knowledge about Chinese teaching with them, mastered certain administrative assistant skills, also had a certain understanding of administrative assistant work, and found my own set of methods for learning administrative assistants. . At the same time, during the internship, the spirit of selfless dedication, innocence, thirst for knowledge, and diligent learning attitude of the administrative assistants around me deeply infected me. I also deeply realized the fun and importance of being an administrative assistant, and strengthened my determination to be an administrative assistant. Becoming an administrative assistant has also become my wish.

How HR can improve the efficiency of telephone interviews

Nowadays, more and more companies are beginning to incorporate telephone interviews into the interview process, using telephone interviews as a preliminary understanding of the applicant's situation and preliminary screening of candidates. Therefore, it is particularly important for HR staff responsible for recruitment to master telephone interview skills.

Prepare for a phone interview

Whether it is an interview or a phone interview, job seekers often ask about the job content, the company's overall situation, working hours, working location, salary and benefits, etc. Question, as the person in charge of recruitment in the human resources department, you must understand the company's business, the company's organizational structure, the company's size, the salary and benefit system, etc. When working in human resources, it is necessary and important to be familiar with the company's business.

During the phone interview, from the moment the phone call is made, you are conveying some information about the company to the candidate. When you judge the candidate's situation through language, he will also pass you through. express his initial impression of the company, and then consider whether to participate in the interview with this company. Therefore, mental preparation is also very important when doing a phone interview. As a recruiter, when you convey company information to candidates, you must be confident in your company and firmly believe that the positions provided by your company are attractive enough to candidates. When communicating with candidates, the tone you express should also be confident and affirmative, because your ambiguity and vagueness may leave a bad impression on the candidates, thereby missing out on good candidates. . In addition, the principle of two-way matching must be followed. The purpose of the phone interview is to invite people who may be suitable for the job requirements, rather than one-sidedly pursuing the candidate's interview placement rate. If the people invited are not suitable, the preliminary work will be invalid. .

The next step of the phone interview is the interview. Depending on the interview format, the required interview venue is also different. For example, a group interview requires a conference room, while an individual interview can use a negotiation room.

Before the phone interview, you need to determine the interview venue and reserve the conference room in advance. In the company, everyone's working time is very tight, and you need to make an appointment with the interviewer before the phone interview. Determining the time and place is the basic preparation for sin.

During the phone interview process, candidates will be concerned about the work content, nature of work, team size, development direction and other issues of the position they are applying for. Therefore, before the phone interview, the recruiter needs to prepare information and understand the basic situation of the position, work progress, and possible problems. The more detailed the understanding, the better it will be for you to communicate with the candidate. Only if you can answer candidates' questions fluently and confidently will you leave a professional impression on them. When recruiting for each new position, we need to do a job analysis of the position. Job analysis is the basis of human resources work, and it is also a necessary preparation.

Ensure the quantity of resumes and improve the matching of resumes

The previous step of the telephone interview is to search and screen resumes. The matching degree of the resume will directly affect the phone invitation rate and the candidate interview rate. Resume sources include resumes actively submitted by job seekers and resumes actively searched by recruiters. For actively submitted resumes, we only need to briefly browse whether the applicant's job intention, work experience and other information are consistent with the company's existing vacant position requirements, and then determine whether to approve the resume. When searching for resumes, you need to use hard conditions such as academic qualifications, current place of residence, desired work location, and whether you are applying for a job to narrow the search scope. Search resumes based on the keywords of the job content of the vacant position. In order to ensure the volume of resumes, we need to change different resume search methods. When collecting resumes, you need to pay attention to the doubtful points of each resume. It is best to mark them to facilitate subsequent questions during the phone interview. Considering that the content covered by the resume may not be comprehensive, and the candidate's job search direction may be adjusted in time without being reflected on the resume, you can appropriately relax the conditions when screening resumes and screen again during the phone interview process.

Grasp the key points of telephone interviews

After making a call, you first need to confirm the identity of the other party, introduce yourself, explain the purpose of the call, and ask the other party whether the phone call is appropriate. . Whether it is a proactively submitted resume or a search resume, the first step of the phone interview requires information confirmation.

The telephone interview needs to include four aspects: a brief introduction to the company background and position situation; to understand the candidate’s overall situation by asking questions about the candidate’s job search direction, relevant work experience, and doubtful points in the resume; the candidate asks questions Answer the questions during the interview, including work location, work and rest time, salary and benefits, etc.; finally determine the interview time, interview location, bus route, and inform the candidate of the materials that need to be brought to the interview.

There are many situations during the telephone interview process that require recruiters to respond flexibly. When we encounter candidates whose communication and expression are very good, and whose overall situation is more suitable for the company's vacancies, we need to actively attract candidates from the company's welfare system, work atmosphere, development prospects, etc., and from the issues that the company they care about can also satisfy the candidates. To attract her to the next step; when we meet a candidate who is not particularly suitable and just want to interview this type of candidate, we need to politely refuse and remind him to consider whether he is really suitable for this position; when we meet a candidate, we just update his resume. , when he is not really looking for a job, we can simply introduce him to positions that may be suitable for him, introduce the company's situation, and tell him that there will be opportunities to cooperate with him in the future, so as to cultivate potential candidates. In this way, when he changes jobs, he will give priority to this unit; when he encounters a large number of candidates who submit resumes, his job intention is not clear, so we can give him a clear position for him to weigh and consider whether it is suitable for him. And provide relevant guidance; when we encounter candidates who communicate well but the interview time is not suitable, we need to take notes and follow up later. Telephone interviews are a two-way matching process. For recruiters, we need to listen more, understand the candidates' concerns, and guide the candidates to express themselves, so as to dig out more information we need to know.

Adjust your mentality in a timely manner and control your personal emotions

During the phone communication process, you may encounter a variety of candidates, high-quality candidates, and also high-quality candidates. When you see low-quality candidates, you will encounter candidates who are sympathetic and accommodating, and you will also encounter candidates who are uncooperative. No matter what kind of candidate we meet, we should maintain our demeanor, not bring personal emotions during the communication process, pay attention to the tone of voice, and always think that our words and deeds will reflect the company's image in the candidate's mind.

Do a good job in data statistics

For every phone invitation, we need to do data statistics, including the number of resume submissions, resume searches, number of phone invitations, interview placement rate, and interview pass Rate. Through data analysis to guide the next job, we can work backwards to deduce how many people we need to attend interviews, how many people we need to call to invite, and how many resumes we need to recruit a suitable candidate. Depending on the nature of the position, the data ratio is also different.

Do a good job in later communication and adjustment work

After the candidate has participated in the interview, it is necessary to communicate with the interviewer about the candidate's situation in a timely manner, so as to adjust the direction of the subsequent resume search. , adjust the inspection points of the telephone interview, and establish a resume reserve database for candidates who serve as resume reserves to facilitate the continuity of recruitment work.

Recruitment work is closely linked. The telephone interview may not be the most important part, but it is an indispensable department. We need to continuously improve and perfect all aspects of pre-preparation, resume screening, and telephone communication, improve telephone interview skills, and lay a solid foundation for improving the effectiveness of recruitment work.

One-minute self-introduction sample for job interview

Self-introduction for job interview can be prepared in advance, or you can find some friends to practice beforehand, but self-introduction should avoid strictness and restraint in written language. , instead use flexible spoken language for organization. Do not recite a sample self-introduction essay, as this will be intolerable to the interviewer. When introducing yourself, you should also pay attention to your voice and try to make your tone sound smooth, natural and confident.

One-minute self-introduction skills

If you want to hit the mark with a one-minute self-introduction, you must first know what benefits you can bring to the company. Of course, you can't just talk in vain, you must have facts to prove it. The ideal is to be able to "showcase" past achievements. For example, you have designed web pages for previous companies and won awards or praise. Of course, these examples must be related to the current nature of the company's business.

The higher the position, the more important self-awareness is. Personal successes and failures should be recorded in a diary. In this way, you can always know your weaknesses and strengths.

After you know what your strengths are, you can start to prepare the content of your self-introduction: including work mode, strengths, skills, outstanding achievements, professional knowledge, academic background, etc.

There are many benefits, but it only lasts a minute, so it is better that everything is related to the company. If it is a computer software company, you should talk about computer software; if it is a financial company, you can talk to him about money. In short, you can talk to him about what he likes.

But one thing must be kept in mind: wherever the topic goes, you must highlight your contribution to the company, such as increasing turnover, reducing costs, exploring new markets, etc.

The order of arrangement is also very important. Whether you can grasp the audience's attention depends entirely on the way events are arranged. So the first thing on the list should be the thing you want him to remember the most. And these things are usually what you are most proud of. At the same time, you can present some relevant works or records to increase your impression points.

No matter how wonderful the content of body language is, it is still useless without beautiful packaging. Therefore, when introducing yourself, you must pay attention to your performance in all aspects, especially your voice. Avoid introducing yourself in a recital tone. It is best to find some friends as practice partners in advance to make your voice sound smooth, natural and confident.

Body language is also an important part, especially eye contact. This not only keeps the audience focused but also shows confidence.

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