1. how can I get a refund if I don't do the medical beauty project? Generally, it can be refunded unless otherwise stipulated in the contract. A reasonable refund request made by a business operator to a consumer clearly indicates that it will not be refunded, or if it has not been refunded for more than 15 days since the agreed expiration date or the consumer's request for refund without an agreed time limit, it shall be deemed as deliberate delay or unreasonable refusal. Generally speaking, unless otherwise stipulated in the contract. A reasonable refund request made by a business operator to a consumer clearly indicates that it will not be refunded, or if it has not been refunded for more than 15 days since the agreed expiration date or the consumer's request for refund without an agreed time limit, it shall be deemed as deliberate delay or unreasonable refusal. When providing goods or services in advance, business operators shall clearly agree with consumers on the quantity and quality, price or expenses, time limit and method of performance, safety precautions and risk warning, after-sales service, civil liability and other contents of the goods or services. If the goods or services are not provided according to the agreement, the agreement shall be fulfilled or the advance payment shall be returned according to the requirements of the consumer, and the interest on the advance payment and the reasonable expenses that the consumer must pay shall be borne. If there is no agreement on the refund, the refund amount shall be converted according to the calculation method beneficial to consumers. Where an operator provides goods or services in the form of advance payment, it shall provide them in accordance with the agreement. If it is not provided in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of consumers; And shall bear the interest of the advance payment and the reasonable expenses that the consumer must pay.
first, how to compensate for the failure of cosmetic surgery in beauty salons? If the hospital does not have the consent of the client, or the operation fails, resulting in the injury of the client, it should be liable for compensation. The compensation items include medical treatment, lost time, nursing and nutrition, and mental damage compensation. For the specific calculation method, please refer to the Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Laws in the Trial of Personal Injury Compensation Cases, refer to Article 17 and related clauses, and combine the actual calculation of the parties themselves. If there is no fixed income, it can be calculated according to the average income of the parties themselves in the last three years. If you can't prove the average income in the last three years, you can claim compensation for breach of contract on the grounds that the operation failed to achieve the expected effect according to "plastic surgery failure", but in practice, the definition of beauty is difficult to quantify, and the general medical beauty contract does not give a very specific agreement on the postoperative effect, so it is difficult to support the compensation for plastic surgery failure in this sense. The Interpretation of the Supreme People's Court on Several Issues Concerning Determining the Liability for Compensation for Spiritual Damage in Civil Tort stipulates that if the infringement causes mental damage to people, but it has not caused serious consequences, the people's court may order the infringer to stop the infringement, restore his reputation, eliminate the influence and apologize according to the circumstances, but generally does not support the compensation for mental damage; If the infringement causes serious consequences to people's mental damage, the people's court may order compensation for the corresponding mental damage according to the victim's request. The average income of the same or similar industries in the previous year is calculated according to the standards issued by the statistical department. Sometimes it is impossible to deal with it only by the Consumers Association and the industry and commerce. We should be prepared to sue the beauty salon in court at any time and collect all favorable evidence, including conscious recording during the call. However, when beauty salons hear that they want to report to the police, they will choose to compromise. After all, they are businessmen and don't want to make a big deal.