Do you really know him? What you see is not necessarily true. I used to work in my company, and there was a person who looked very introverted, but his sales performance was very good. After getting to know him slowly, I realized that this man seldom speaks in the company because he doesn't want to get involved in office culture. I just want to do my own thing, because the sales policy is normal. Don't judge a person easily unless you know him very well!
Hello, I'm glad to answer your question. Regarding sales, many people think that if you want to do a good job in sales, you must be thick-skinned and extroverted, so that you can do a good job in sales and be suitable for this job. An introverted person can't do a good job in sales, and I don't think his personality can determine whether he can do this job well!
I am also a salesman and an introverted person, but my performance is also quite good!
Some people's introversion may be aimed at strangers, especially when facing strangers of the opposite sex, they don't know how to get along and how to communicate! But once you talk about your major or the products you sell, it's like a different person, so you can speak naturally, feel confident and sincere, be less glib and make a deal more easily!
The above is my personal analysis, I hope it will help you!
Our company's sales data show that most sales champions are introverted. That's because introverts are more able to listen to customers' voices and thus accurately grasp their needs. Compared with extroverts, introverts can gain the trust of others and naturally complete the final transaction.
I have an introverted employee, but my sales performance is the best. Why? Product sales are not as extroverted as possible, but sales ability and patience, and sincere communication with consumers.
Some people seem to have a glib tongue and can say that the dead are alive. If it was decades ago, it would still be valid. However, with the increasing popularity of the Internet, such people are not welcome. The reason is that consumers like to listen to honest words, sincere words and practical words.
Some people really can't talk, and even blush when they talk. However, it gives people a very real, sincere and reassuring feeling. The product introduction is neither exaggerated nor fictional, and the price given is also very fair. Under such circumstances, it is very easy to impress consumers and sell products. More importantly, because they are telling the truth when selling products, many consumers will also become their free product promotion and disseminators, and advertise for them for free.
Not only that, introverts also attach great importance to products and services, and often do things that move consumers. Slowly, their reputation will get better and better. Those who talk big can't do business well because they are too good at talking and make consumers feel uneasy and unacceptable.
Seeing your question reminds me. Let me answer your question. Personality is not the main factor that determines grades. Although it accounts for a proportion, it is ultimately the method and details of doing things.
I remember when I first joined the work, an elder said to me: What is sales? First, you sell yourself, and then the goods. Especially when selling high-value items, introverts have an advantage.
Although lively and cheerful people can get along with consumers in the first time, they are only superficial. Most people are wary of the enthusiasm of strangers. Introverts may think you are steady, although it is difficult to win the favor of customers at first.
Actress Sun Li has a TV series, and she plays a real estate agent. Her sales methods and details can be said to be textbook-like operations.
I believe that most consumers have had this experience. You entered a specialty store and wanted to place an order, but you were scared away by the enthusiastic shopping guide.
Personality is not a necessary condition for sales success, but the way of doing things is the way to achieve good results. You only look at his introversion, but you don't know his way of doing things deeply! No one will succeed casually. Doing things seriously, controlling the details and making the process as perfect as possible can better win success.
The core of sales is to know your product and its value to customers! It is the key that your product just meets the needs of customers. Sales with unknown addresses cannot win the trust of customers!
Since 20 17 left a foreign company to start my own business, I have changed from a supply chain director of a fortune 500 company to a decision-maker of a start-up company. Among them, the most difficult role to change is not from employee to boss, but from Party A with strong supply chain to Party B with weak supply chain. Anyone who has entrepreneurial experience knows that you are not a powerful boss at this time, but you are just an officer who must do it yourself. And realizing sales is one of the keys to the company's survival. Therefore, the most difficult thing is to change from the person in charge of purchasing in a big company to selling in a small company.
After more than four years of ups and downs, while leading the company's technological progress, the sales situation is gradually opening up. It was not a success, but it was also a profound experience. To succeed in sales, we must do our homework in the following aspects:
First, you must have a comprehensive and in-depth understanding of your company. Knowing the company here means knowing your company's market position in this industry. Is it at the top, middle or low end of the food chain? Who are your competitors? What is your competitive advantage compared with your competitors? At the beginning of my business, I comprehensively studied the current situation of most competitors in the field of mining and casting, and carefully planned what we needed to gain a competitive advantage. If you rush to attack without knowing your competitors and your own company, nothing will happen except increasing the experience of sales failure and frustration.
Secondly, you must fully understand all the characteristics of your company's products. The comprehensive understanding mentioned here includes the technical parameters and performance characteristics of the product, as well as the advantages and disadvantages compared with other similar or similar products on the market. When purchasing, you often encounter some new sales. We talked a lot when we met, but when it comes to products, we will only say: our products are of high quality and low price, and then we will take out the printed product catalogue when we ask which is the best and how low the price is. Under normal circumstances, I would say: well, you can leave the catalogue, and I will have time to read it carefully, but I won't give him a second chance to meet. The result can be imagined. A comprehensive understanding means knowing your chest well. Without PPT and product catalogue, you can still fully introduce and answer customers' questions from all angles. Customers often choose to display professional sales and products, and the professional image of sales staff is also passed on to customers: we are a professional company.
Third, you must listen to customers and solve their problems. Any product seems to meet the needs of customers. Either it can improve customers in some aspects or it can help customers solve some problems. Some customers will clearly put forward their own needs, and some customers are not sure what the problem is. What a good salesman needs to do at this time is to listen more and see more, so as to accurately grasp the real needs of customers. If through your introduction and analysis, your products can meet the requirements of customers to a great extent, your sales will basically take the first step of success.
Fourth, make a sales plan in advance to provide customers with a variety of feasible solutions. This plan includes not only optional product functions, but also terms such as price, payment, transportation, minimum order quantity, quality and service. Combine these different factors to form a variety of alternatives, so that customers can choose the one that he thinks is more suitable for them. Once customers start to weigh the advantages and disadvantages of these seemingly flexible solutions, whichever one they choose in the end is your business.
Of course, there are other factors that affect sales, but if the above four points are achieved. No matter you are extroverted, you like to talk about Kan Kan; Or introverted, cherish words like gold, can achieve good results. Extroverts should never stray from the subject; Introverts need to give themselves more courage.
The above is my own experience, I hope that the big coffee in the sales field can enlighten me! Thanks again!
First of all, thank you for asking. Let me talk about your personal views on this issue:
First of all, I think there is no necessary connection between introversion and sales performance. I don't agree that it is suitable for sales by accident and not suitable for sales by introversion. There are many types of sales, such as pioneering, service-oriented and planning. Some extroverted salespeople are close to customers all day and have advantages. Such people are more suitable for pioneering sales, but introverted salespeople may be more suitable for planning and service-oriented sales, and they can often bring good trust to customers.
In addition, I think a good salesman doesn't have to pay lip service. Sometimes it's better to listen to customers than to talk nonsense. A truly excellent salesperson does not "speak", but learns to "listen". Learn to listen to customers, learn to understand the meaning behind customer words, and learn to understand customers' deep-seated needs. You can guess the customer's situation and real thoughts through his eyes, actions and words. Only in this way can we achieve unexpected sales results.
Some salespeople are naturally lively and seem to be particularly expressive, but they are not good salespeople, because they are immersed in their own world and don't listen to what the other party is saying, and they will always be the protagonists of the dialogue. Such people are more suitable for performing and speaking because they are self-centered. Introverts always try to take good care of each other's emotions in the process of getting along with others, which is a good sales potential.
In fact, product sales are not the more extroverted the better, the more talkative the better, but the sales ability and patience, as well as sincere communication and exchanges with consumers.
Dear friends, do you have anything to add to this question? Please leave a message in the comments section.
Indeed, in many people's minds, people who are quiet and introverted are not suitable for sales, but in fact, there are many. You see, on the surface, he is introverted, unsociable and unsociable, so he is not suitable for sales. But if you contact him carefully, you will find that he is serious and sincere, and his sales performance is quite good. It is more likely that he even did his best.
I have such a colleague around me. In 20 15, a colleague and I entered a medical and aesthetic institution almost at the same time. What he did at first was that kind of seo. He did it for a month, but he didn't learn anything and was not interested. After all, seo has been gradually eliminated. He just wants to transform into sales. He was the one who shared a dormitory with me at that time. This man hardly talks and has little communication with others, but I get along well with him. As long as you have an appetite for him, you can talk with you endlessly, but you can usually see that he is also sincere, well, careful.
Later, he applied to be transferred to this business department, that is, to do sales. Do our medical beauty salesmen mainly deal with the boss who runs a beauty salon? Talk to them about cooperation? After introducing their resources, that is, customers of beauty shops came to our hospital to do projects and plastic surgery projects, he began to run. I ran in various towns and villages in Dongguan for a month and signed many stores. After three months, there are at least dozens. His monthly performance ranges from100,000 to 200,000 to several hundred thousand. After the peak, he can make more than 1 10,000 sales a month.
Therefore, this person does not judge a book by its cover, and the sea water cannot be measured. He looks silly. Well, maybe the boss's wife thinks he is a sincere person, which gives people a sense of trust. So he began to serve and maintain the feelings of customers very well, so his customers accumulated more and more. So in a few years, he completed a gorgeous turn from wage earners to bosses. Last year, he partnered with others to open a new plastic surgery hospital in Dongguan. It's true. . . In contrast, I really feel sorry for myself, and I am still doing the hard work of planning supervisor for so long.
A good salesman, he is very good at grasping the needs of customers. Just because he is introverted doesn't mean he can't communicate. Knowing your own products and grasping the needs of customers will naturally lead to high performance.