1. There is such a rule in Phoenix bosom friend seller's rules, which is called "Deal not to sell". That is to say, if the goods are put on the shelves, and someone fails to deliver the goods or is out of stock after purchase, the seller will be punished, provided that Taobao platform knows that this seller has such behavior, and Taobao platform informs the platform that shopping through the buyer is unpleasant.

2. Remember to refund after 72 hours. These 72 hours are easy to wait. I thought the seller would deliver the goods within 24 or 36 hours. If I don't keep sending it, I'll put up with it for another 24 hours. I must remember to refund after 72 hours. Not for a second.

3. Click the Complaint button, select the delivery problem in the page, click the delivery failure or the second column is out of stock, and refuse to deliver. Take a screenshot of the payment time of the order and upload it to the platform as an upload voucher for the platform to judge the compensation. The amount of compensation is calculated according to the value of the purchased products.