The suggestion is to first report the case to the public security agency and conduct an investigation to understand, which can protect the rights and interests of customers more quickly and recover the defrauded decoration money in a timely manner.

The following methods:

1. Save all contract-related materials, including contracts, receipts, invoices, communication records, acceptance processes, etc.;

2. Provide timely feedback to the public security organs and market supervision and management departments, or file a lawsuit in court, etc., and use legal weapons to safeguard your legitimate rights and interests. The crux of the problem is that the company, legal persons, and responsible persons have all gone away and cannot be contacted.

After preliminary judgment, this decoration company first collected the decoration payment from the customer and did not perform the contract, or only performed a small part of the contract. The store closed and the customer left, leaving the customer unable to protect his or her rights and interests. Continuing to perform the contract may be a criminal offense from a legal perspective.

As for the issue of "lost contact", remember that when a decoration company is established, it needs to undergo industrial and commercial registration. The legal person and relevant personnel will leave their identity information, so you don't need to worry too much about this issue. ?

In addition, we would like to remind everyone in the home decoration industry: After signing the contract, the rights and obligations of both parties A and B have been agreed upon. If one party unilaterally breaches the contract, there is a risk of compensation. If a decoration company unilaterally disappears when it is unable to perform the contract, and does not explain, terminate the contract, or compensate for the contract that has been made and the fees that have been collected, the company may also be defrauded.

If the decoration company does not actually have decoration qualifications, or knows that it cannot perform the contract truthfully, but still signs a service agreement with the customer, the company or the person in charge may be involved in contract fraud. ?In today's society, the legal network is sparse and not leaking.

The reasons why this kind of situation occurs in the home decoration industry:

First of all, we do not rule out the possibility that the so-called decoration company itself is committing fraud and making money. ?

Secondly, the competition in the decoration industry is extremely fierce, and there are always some companies that have inappropriate business thinking. For example, trying to occupy the market through low prices and attracting a large number of customers with preferential activities. However, this kind of unreasonable reserve price can easily cause decoration companies to face extremely high operating risks. If it is not done properly, it will lead to a break in the capital chain and the consequences of being unable to perform the contract. The decoration industry is not easy, and some companies are not professional enough. I won’t go into detail on this point.