Legal analysis: If patients have complaints about the diagnosis and treatment activities of hospitals or medical staff, they can complain, or directly find the person in charge of the department to truthfully reflect their own situation. If the head of the department does not act, the patient can also call the health bureau to complain. The main channels of hospital complaints are: complaining to the health bureau or the food and drug administration or the local medical association. Complain and report to the administrative department of health. If you want to pursue criminal responsibility, you can report it to the procuratorate, and it is best to provide evidence or clues to prove the facts of the crime.

Legal basis: Article 14 of the Regulations on Handling Medical Accidents stipulates that medical institutions shall report to the local health administrative department in accordance with regulations when medical accidents occur. In case of the following major medical negligence, the medical institution shall report to the local health administrative department within 12 hours: (1) Causing the patient's death or possibly causing a medical accident above Grade II; (2) Causing personal injury to three or more persons; (3) Other circumstances stipulated by the health administrative department of the State Council and the health administrative department of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government.