This happened in a beauty salon in Xiasha, Hangzhou. A 30-year-old male customer came to the store to apply for a 3800-yuan freckle card. When he freckle for the first time, he felt that his skin was very painful. He should have used a laser. Afterwards, he also found that his skin was scarred by this freckle. He didn't remove it, but left a scar. He must be very upset, so he went to the store to argue. In the face of the male customer's request, the store owner agreed to refund the money. When the male customer saw that the shopkeeper had such a good attitude, he didn't pursue it again, so the shopkeeper quickly recommended a bland set meal to the customer, and the customer accepted it without thinking.
However, I didn't expect this to be just a light packet. I didn't notice. I thought it was freckle removal, so I thought about returning my card to the store. Now the store doesn't agree. He said that the fundamental reason for customers to return their cards was not freckle at all, but because the female employees in the store were not invited to watch movies with him. It turns out that this male customer has been using social software to privately contact the female employees of the store. As can be seen from the chat record, the male client speaks very openly, and it can be seen from the mobile phone that the male client:? Either let me kiss you, or let me hug you, or I'll return the card. ?
Faced with the threat of this customer, the salesgirl chose to leave her job. Now the shopkeeper not only has to return the card to the customer, but also loses an employee. It can be said that he is the victim. But in this case, the only thing the shopkeeper did wrong was that if he didn't do it well for the customer for the first time and the customer asked for a refund, he should not sell the same kind of products to the customer again. Because it can't, the customer will still refund. Male customers have scars on their faces and have never dated their favorite female customers, which is a lesson.