Ms. Wang, who is in her thirties this year, is from Linhai. She usually does some processing work. Over the years, although she has been married and has children, she has a flat chest and always hopes that she can "stand up". On May 2 this year, under the introduction of a friend, she came to this plastic surgery hospital opposite the Xinhua Bookstore in Taizhou. After the recommendation of the hospital service staff, she ordered a set of "autologous fat transplantation" surgery to achieve the effect of breast augmentation. The original price was reduced from 58,000 yuan to 40,000 yuan. Ms. Wang paid 10000 yuan in cash on the spot, and the remaining 30,000 yuan was paid off by the financial company in installments of 2,800 yuan per month within one year. "At that time, when I recommended it, I said how good the operation was, how obvious the effect was, and there was no risk warning.
On May 4th, the hospital informed her to go to the hospital in Linhai for chest X-ray, B-ultrasound and other preoperative examinations. "I clearly said a one-time payment in advance, and then I have to pay the inspection fee myself." Although Ms. Wang felt depressed, she went to the hospital for surgery as scheduled. Before the operation, the hospital didn't let her sign any formalities. After anesthesia, she told the doctor that she would have a second child this year, and whether breast augmentation surgery would affect normal breastfeeding. After getting the answer that "it will definitely affect", she went to the operating table, extracted fat from her leg and injected it into her chest.
As soon as the operation was over, Ms. Wang felt unwell, stayed in the hospital for one night and returned to Linhai. "During the operation, there were problems in the hospital procedures, some of which were very irregular and even had no oxygen." Ms. Wang said that in the few days after returning home, she not only had unbearable pain in her chest, but also her feet. Later, she called the hospital, and the other party replied "normal reaction". It will be fine in a few days. However, a month later, her chest still hurts, her feet are often numb and cramped, and her thighs are even deformed. Now, it has been three months since the operation. Ms. Wang said that not only did she not see any "bulge" effect on her chest, but she also felt pain, and sometimes she could not walk on the ground at all. "These days I have done it according to the maintenance requirements after hospital surgery. She didn't wear a bra for three months, and sometimes she walked and had to stay at home, which caused deep physical and psychological harm to her.
Because she thinks that it is not effective to spend huge sums of money on breast augmentation surgery, Ms. Wang has been discussing with the hospital for more than three months, hoping to refund the paid fees. After many consultations, the two sides conducted the first mediation at the West Police Station of Taizhou Economic Development Zone on June 22nd. An agreement was drawn up, and the hospital agreed to refund Ms. Wang the down payment of 2,800 yuan. The bank terminated the subsequent installment payment and asked her to sign a medical dispute termination agreement. As a result, Ms. Wang refused to sign on the spot So far, this 2800 yuan has also been deducted from her card by the bank.
After re-negotiation, the hospital thinks that breast augmentation plastic surgery is effective, but it fails to achieve the expected purpose, and is willing to refund more than 65,438+100,000 yuan of medical expenses, but Ms. Wang needs to sign the Termination Agreement and agrees not to spread the contents of the dispute in the media. Finally, Ms. Wang did not sign the mediation agreement, and both parties agreed to take judicial channels to resolve the dispute.