Selected Work Plans of Sales Assistants (1)
In the new year, the company will usher in greater development. In order to keep up with the progress of the times, I also made a corresponding work plan and put forward some small suggestions.
First, the development of new customers 2 1 century is a century of developed information. When developing new customers, we can find new customers through the Internet, newspapers and magazines. In addition, it is also important to let customers know about the company. I have some suggestions here. If you have time, you can send more information to let more people know about the company and our products and win more customer resources for the company. In customer follow-up, I am mainly responsible for sending samples and picture books, and the sales staff is responsible for the follow-up. Of course, I also need to know the progress of the customer, and I can follow up when the salesperson is not there. For each newly developed customer, I will tabulate statistics, and we can analyze the gains and losses of developing customers. It is suggested that we can hold a regular meeting every half month to analyze the recent customer situation. We can make a summary for the customers who have not made a deal, so as to better follow up. For customers who have already made a deal, we can also share it with you for learning.
Second, the maintenance of old customers.
A. reply to the delivery date. After placing the order, I will reply to the delivery date in time. If there is a problem with the delivery date, I will communicate with the customer. If the customer can't accept the extension, I will coordinate with the production department and try my best to meet the customer's requirements.
B. Goods may follow the production process of products in one way or another, and delivery may be delayed. At this time, communication with the production department is particularly important. When communicating with the production department, I will try my best to coordinate the convenient relationship, handle things calmly and ensure timely delivery. After delivery, the telephone number, delivery date, single number and other information of the freight or courier company will be fed back to the customer so that the customer can check and sign for it.
C. product improvement the improvement of the company's products is a kind of progress of the company. When we use a new product, we must first send samples to our customers and get their approval before using it. If they don't accept it, we will make corresponding improvements to meet their needs.
D. Visit and communicate. We visit old customers from time to time. Greetings and blessings must be sent on holidays, and some small gifts can be sent on important days to enhance feelings. We should also keep in touch with our customers and care about their situation. We can usually contact our feelings by phone, such as QQEAMI. If it is convenient, we can visit our customers' homes to promote our relationship with them. For the problems reflected by major customers, we will focus on solving them and feedback information in time to make them feel valued. Of course, we will not ignore the problems of ordinary customers. In a word, communication is the key to maintain the relationship between customers and groups. We will try our best to improve the relationship between customers and groups.
Third, employees need to be familiar with the company's products. In order to develop, the company may have product improvements or launch new products. It is suggested that the company often do some product training to let us know more about our products. In addition, learning at work is also very important. If you have time, I suggest that the company carry out some job skills training to make everyone grow faster. Besides, we can do some activities after work, such as mountain climbing, swimming, table tennis and badminton, to enrich our spare time. Companies can have their own corporate culture and start their own monthly magazines.
Selected Work Plans of Sales Assistants (2)
First, continue to study and consolidate yourself.
We don't have any adjectives to sum up the study of this subject. Learning is our eternal theme, and the times are changing rapidly. If we don't study on the way forward, we may soon be eliminated by this era. It can be seen from the little things around us that the older generation is very insensitive to smart phones, so gradually, their ideas will be eliminated by this era. As a salesperson, if you don't make progress, you will be eliminated by this industry. Therefore, in the next year, I will keep a clear head, maintain the mentality of lifelong learning, create more glory in my work, leave more traces of growth on this road, and make my life more colorful.
Second, take root and do a good job.
Each of us needs to pay our sincerity in our posts. Sometimes our work is spiritual, which can judge whether we are focused or not and can also see our efforts. Therefore, as an assistant, I will strive to gain a foothold, accumulate energy in this position, and prepare for becoming a full member. This is what I must insist on. I learned a lot while studying with my master. She is a very motivated person and likes studying very much. She and I are not apprentices, but like friends who study together. We communicate with each other and discuss with each other. It's really an honor to know her, and I respect her very much. I will continue to learn from her and create my own color in this position!
Third, learn to be grateful and keep growing.
No matter in life or at work, I think we should all be grateful to our families. We should be grateful. In the face of colleagues, we should always be grateful, because they are my companions along the way and my family. When dealing with customers, we should keep a grateful heart. Only by thinking from the customer's point of view can we make a breakthrough and achieve something. Therefore, it is very important to learn to be grateful at work, which can make us grow up and experience a more different world! In the next year's work, I may encounter many twists and turns, but I have decided to go all the way, not to be defeated, and to go bravely and firmly!
Selected Work Plans of Sales Assistants (3)
It has been half a year since I was transferred to the sales department. Looking back on the road and things we have gone through in the past six months, we don't have so many feelings and surprises when we first arrived, but we have a rare calm and calm mind. Over the past six months, with the leadership of the company leaders and the full assistance of colleagues in the department, I have been based on my own work, making the sales work go smoothly.
Although the sales situation is good, the payment rate is still not very optimistic, because the payment from the group headquarters is not timely. In the second half of the year, I will try my best to overcome this factor and negotiate with the company to solve the repayment problem in time.
The contents and feelings of sales work are as follows:
① Assign some telephone services or services requiring delivery to business managers to help them seize orders;
(2) Communicate with sales staff frequently, analyze the market situation, existing problems and solutions, and improve together;
③ Contract execution: assist the business manager and supervise the completion of the contract;
Handle the company's door-to-door business, deal with the problems in the process of product sales, and have friendly communication with various departments before; Clean up the accounts payable in previous years with the group headquarters, because I didn't handle the accounts in previous years, plus some documents lost and prices, which brought a lot of trouble to the present work; Promote each new product, keep close contact with dealers, and make analysis according to different regions, industries and audiences; In my daily work, after receiving the task assigned by the leader, I actively set out to finish the task on time on the premise of ensuring the quality of work.
In the past six months, there are still many problems and shortcomings in my work. I need to learn working methods and skills from other salespeople and peers. In the second half of the year, I plan to learn from each other on the basis of previous work gains and losses, focusing on the following aspects:
(a) in order to ensure the completion of the annual sales task, actively collect information at ordinary times and summarize it in time;
(two) efforts to assist the sales manager, from the product price, quantity, quality and their own service attitude, etc., seriously communicate with customers;
(three) carefully examine the accuracy of the sales report;
(4) Handle the lent and returned items in time;
(5) Maintain customer relationship and constantly develop new customers.
(6) Try to do everything well and stick to it!
Finally, I want to summarize the problems in the sales process as follows:
(A) the warehouse inventory is not enough. Although the inventory table indicates the minimum inventory of each product, it actually does not match, and many products have even been out of stock. In the case of low inventory, it is suggested that the warehouse contact the production department to place an order in time, or contact the sales department to remind them to place an order. Most cases of flight orders are related to insufficient inventory.
(2) The procurement of commodities is not timely. The return time is always delayed. For this phenomenon, buyers' attitudes are mostly irrelevant, and they seldom think about how to solve problems with suppliers, but hope that sales staff can communicate with customers to delay time. This will reduce the credibility of our customers. (This phenomenon is very serious)
(III) Quality inspection and procurement handling of supplier returns. Many unqualified products are finally picked and sold as qualified products because of the delay of time, which is very inconsistent with our belief of "pursuing high quality" There are often things that are taken out, because the quality problems make the sales staff very embarrassed.
Finally, I would like to thank the leader for offering me this job and giving me the opportunity to improve and make progress together. Thank you for your warm help and careful care of my work during this year. Although I still have many shortcomings in experience and ability, I believe that diligence can make up for it. As long as we have more understanding and communication with each other, plus our unremitting efforts, I believe that the tomorrow of XXX company will be better!
Selected Work Plans of Sales Assistants (4)
In a blink of an eye, I will enter a new year-20 years. The new year is a year full of challenges, opportunities and pressures, and it is also a very important year for me. I have been working for four years. The pressure of family, life and work drives me to work hard and study hard. Here, I have made a 20-year sales work plan for the company, so as to make greater progress and achievements in the new year.
First, be familiar with the company's new rules and regulations and business development. The company is constantly reforming and has made new regulations, especially arranging professional legal personnel to assist in litigation business. As an old business person of the company, we must set an example and do our best to carry out business work while observing the company's regulations.
1, the first quarter mainly focused on the development of litigation business. Develop litigation business according to the existing old customer resources, develop all customers who may have litigation needs, and arrange legal experts to meet and negotiate for customers who have the intention to cooperate. During this period, at least two lawsuits were brought, and the agency fee was more than 80,000 yuan (40,000 each). While conducting litigation business, we will not lose all kinds of business assigned by these customers, keep regular contact with these customers and report the progress of business assigned by these customers in time.
In the second quarter, we mainly engaged in trademark and patent business. Develop customers by going to professional markets, attending professional trade fairs, surfing the Internet, making phone calls, visiting strangers and other business development methods, strengthen contact with old customers, and form a customer group with business cycle. That's 48,000 yuan.
Agency fee (not less than 65438+200,000 yuan per month). While vigorously exploring the market, we will not lose all kinds of business assigned by these customers, keep in regular contact with these customers and report the progress of business assigned by these customers in time.
The "Eleventh" and "Mid-Autumn Festival" in the third quarter, as well as the unlimited business opportunities brought by 20_, made a good start for the second half of the year. Moreover, with the relative improvement of my professional knowledge and comprehensive ability in high-end business, I will carry out targeted development for customers whose large enterprises meet the requirements of "China Famous Trademark" or "Guangdong Trademark". Customers who are interested in cooperation can arrange business managers to meet and discuss, and strive to sign a "Guangdong trademark", and the undertaking cost is more than 75,000 yuan. While developing well-known trademarks and trademark business, we should not lose all kinds of businesses assigned by these customers, keep in regular contact with these customers and report the progress of these assigned businesses in time.
The fourth quarter is the end of the year. At this time, we should fully safeguard the business situation assigned by our old customers. First of all, we should gradually understand the development of potential customer resources among old customers, find out loopholes, put forward feasible suggestions in a targeted manner, and strive to protect the intellectual property rights of customer companies. The agency fee is at least 6,543,800 yuan per month.
Second, make a study plan. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. I will adjust my study direction according to my needs and replenish new energy. Professional knowledge and comprehensive ability are all things I want to master. Know yourself and know yourself, and you will win every battle. I hope the business manager will give me support in this regard.
Third, enhance the sense of responsibility, service and team. Take the initiative to do the work to the point and implement it to people. I will try my best to reduce the pressure on leaders.
The above is my work plan for 20 years, which may be immature. I hope the leader will correct me. The train runs very fast on the headband, hoping to get the correct guidance and help from the company leaders and department leaders. Looking forward to 20 years, I will work harder, treat every business seriously and responsibly, and strive to win opportunities to seek new customers, win orders and improve business development. I believe that after 20 years, I will complete new tasks and meet new challenges.
Selected Work Plans of Sales Assistants (5)
First, the actual investment in development and operation.
1. Follow up by phone after the return visit, continue to negotiate at home, and do a good job of taking orders and following orders.
2. Learn the investment materials and have a thorough understanding of the 3+2+3 combined marketing model; Do a good job in regular meetings, learn from each other's strengths, consult advanced employees who have made achievements, and master and use other people's advanced experience in time.
3. Write a work diary every day to record the daily market situation in detail.
4. Continue to pay a return visit to the wine merchants in six counties, and limit the previous year to three counties that did not pay a return visit in time: _ _ city, _ county and _ county, and the return visit is over. While paying a return visit, we will supplement and improve the new information of wine merchants.
Second, the company human resources management
1. Strive to create competitive salary and welfare, and timely adjust salary cost budget and control according to local social development, talent market and salary and welfare market in the same industry, combined with the specific situation of the company. Do a good job in the payment of wages and benefits, and handle social insurance for qualified employees in time.
2. According to the current situation of human resource management in the company and drawing lessons from advanced human resource management experience, establish and improve a new human resource management system that is more suitable for the company's business development.
3. Plan the work plan of the company's human resources department for _ _ _ _ _, and assist all departments in planning human resources.
4. Attach importance to position analysis, strengthen the application of position analysis results in practical work, design positions in time, and design the company's job description objectively and scientifically.
5, the company's part-time staff should also be included in the company's overall human resources management system.
6. Standardize the company's employee recruitment and employment procedures, and recruit employees through various channels (talent market, local mainstream newspapers, industry newspapers, campus recruitment, talent recruitment network, company website, internal selection and introduction); Emphasize practicality and introduce a variety of scientific, reasonable and easy-to-operate employee screening methods (screening resumes, professional written tests, structured interviews, semi-structured interviews, unstructured interviews, psychological tests, leaderless group discussions, role-playing, file basket assignments and management games).
7. Take performance management as the focus of the company's human resources management, and carry out performance work plan, performance monitoring and counseling, performance appraisal (target management method, balanced scorecard method, benchmarking method, kpi key performance indicators method), performance feedback interview, performance improvement (excellent performance standard, six-horse management, iso quality management system, benchmarking), and performance result application (which can be applied to employee recruitment, personnel deployment, bonus distribution and employee training).
8. Raise the training and development of human resources to the strategic height of the company, attach great importance to the decision analysis of training and development, pay attention to the practicality and corporatization of training content, and implement the organization and management of training and development.
9. Strive to operate harmonious employee relations, treat employees well, and plan employees' career development in this enterprise.
Third, office and logistics support.
1. Work with Manager Wang and make investment calls.
2. I want to open the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
3. Outsourcing building property management, paying electricity bills, receiving emails, consulting property management matters, etc.
4. Assist Manager Wang in his office work.
5. Ensure the normal operation of computers, printers and photocopiers, and pay attention to daily operation.
6. Do a good job in logistics support for the manager of the marketing department who is away on business (mainly assisting Manager Wang in copying, faxing, making phone calls, inputting documents into the computer, reimbursing, shopping, etc.). ).
I often say to myself: happy work, happy life. You can't treat the work you have to do for most of your life as a bitter wine, but as a fine wine, the older you get, the better it will taste.
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