What is the meaning of specialty? With the increasing pressure in the modern workplace, the requirements for the professional quality of workplace workers are constantly improving. For this phenomenon and trend, people in the workplace need to constantly improve themselves to cope with various problems in their future work. This is the meaning of professionalism.
What does major mean 1 Generally speaking, whether a worker can get a job smoothly and succeed depends largely on his professional quality. The higher the professional quality, the greater his chances of success.
Quality includes innate quality and acquired quality. Congenital quality is acquired through parents' genetic factors, which mainly includes some physiological characteristics of the body's sensory organs and nervous system.
Acquired quality is acquired through environmental influence and education. Therefore, it can be said that quality is the basic quality of relatively stable physical and mental development based on human innate physiology, influenced by acquired education and training and social environment, and gradually cultivated through self-understanding and social practice.
This understanding of quality mainly includes the following three aspects:
1, quality is the result of education first. It is gradually formed and developed on the basis of innate quality through the influence of education and social environment.
2. Quality is the result of your own efforts. A person's quality is the result of studying and practicing hard, acquiring certain knowledge and transforming it into conscious behavior.
3. Quality is the basic quality for the relatively stable development of body and mind. Once this quality is formed, it is relatively stable. For example, a student with good quality can always treat others and himself correctly because of his stable quality.
Basic characteristics of professional accomplishment
1, occupation
Different occupations have different professional qualities. The quality requirements for construction workers and nurses are different; The quality requirements for business service personnel are different from those for teachers. Li Suli's professional quality has always been linked with her being an excellent conductor, as she herself said: "If I can take the 10-meter carriage and the 3-foot ticket counter as posts serving the people and really make contributions to society, I can integrate people's true feelings into my service and add a beauty to society. Even if it is a little annoying sometimes, as long as you see the passengers on the bus, you will not be annoyed. "
2. Stability
A person's professional quality is formed in long-term practice. Once formed, it produces relative stability. For example, after three years and five years of teaching career, a teacher has gradually formed a series of teachers' professional qualities, such as how to prepare lessons, how to give lectures, how to love his students, how to be a teacher and so on, so he has always maintained relative stability.
Of course, as he continues to study, work and the influence of the environment, this quality can continue to improve.
3. Intrinsic
In the long-term professional activities, professional practitioners feel what is right and what is wrong through their own study, understanding and personal experience. In this way, the psychological quality of conscious internalization, accumulation and sublimation is the immanence of professional quality. We often say, "Leave this matter to Master Xiao Zhang. I am sure, please rest assured. " People trust him because of his good inner qualities.
Step 4 be complete
The professional quality of an employee is related to his overall quality. When we say that Comrade XXX has a good professional quality, we mean not only his ideological and political quality and professional ethics, but also his scientific and cultural quality, professional skills and even his physical and psychological quality. Although an employee's ideological and moral quality is good, his scientific and cultural quality and professional skills are poor. It cannot be said that this person's overall quality is good. On the contrary, an employee's scientific and cultural quality and professional skills are good, but his ideological and moral quality is poor. Similarly, it cannot be said that the overall quality of this person is good. Therefore, a very important feature of professional quality is honesty.
Step 5 develop
A person's quality is gradually formed through education, his own social practice and social influence, which is relative and stable. However, with the constant requirements of social development, people always improve their own quality in order to better adapt, meet and promote the needs of social development. Therefore, quality is developmental.
The main classification of professional accomplishment
1. Physical quality: refers to the quality of physique and health (mainly refers to physiology).
2. Psychological quality: refers to the quality of cognition, perception, memory, imagination, emotion, will, attitude, personality characteristics (interest, ability, temperament, personality, habits) and so on. Outward bound training improves psychological quality. Many well-known enterprises improve employees' psychological quality and team trust through outward bound training.
3. Political quality: refers to the quality of political stance, political views, political beliefs and beliefs.
4. Ideological quality: refers to the quality of ideological understanding, ideological consciousness, thinking methods and values. Ideological quality is influenced by objective environment and other factors such as family, society and environment.
5. Moral quality: refers to the quality of moral awareness, moral emotion, moral will, moral behavior, moral cultivation and organizational discipline.
6. Scientific and cultural quality: refers to the quality of scientific knowledge, technical knowledge, cultural knowledge and cultural literacy.
7. Aesthetic quality: refers to the quality of aesthetic feeling, aesthetic consciousness, aesthetic taste and aesthetic ability.
8. Professional quality: refers to professional knowledge, professional theory, professional skills, necessary organizational and management capabilities, etc.
9. Social communication and adaptability: mainly language expression ability, social activity ability and social adaptability. Social adaptability is one of the acquired personal abilities and another core of professional quality, which reflects the personal ability from the side.
10, quality of learning and innovation: mainly learning ability, information ability, innovative consciousness, innovative spirit, innovative ability, entrepreneurial consciousness and entrepreneurial ability. Learning and innovation is another form of personal value, which can reflect individual development potential and its value to enterprises.
What do you mean by major? 2. The concept of professionalism:
Professional accomplishment is a code of conduct that human beings need to abide by in social activities. It refers to the inherent norms and requirements of the profession and the comprehensive quality shown in the process of engaging in the profession, including professional ethics, professional skills, professional behavior, professional style and professional consciousness.
Second, the specific content of professional accomplishment:
professional ethics
1, the definition of professional ethics:
Professional ethics refers to the sum of moral norms, moral sentiments and moral qualities that are closely related to people's professional activities and meet the requirements of professional characteristics. It is not only the behavior standard and requirement for its own staff in professional activities, but also the moral responsibility and obligation of the profession to society.
2, the role of professional ethics:
(1) Adjust the relationship between employees and between employees and customers in professional communication;
(2) help to maintain and improve the reputation of the industry;
(3) promoting the development of the industry;
(4) It is helpful to improve the moral level of the whole society.
(2) Vocational skills
1, the definition of vocational skills:
Vocational skills refer to the normative requirements for employees' working ability level on the basis of occupational classification and according to the content of professional activities.
2, the importance of vocational skills:
Vocational skills are the main basis for employees to engage in professional activities, receive vocational education and training, and identify vocational skills, and also an important measure to measure the qualifications and abilities of workers.
(3) Professional behavior
1, the definition of professional behavior:
Professional behavior refers to the behavior reflection of people's psychological processes such as understanding, evaluation, emotion and attitude towards professional labor, and is the basis for realizing professional goals.
2, the characteristics of professional behavior:
Professional behavior has the characteristics of standardization, continuity and quantification, and is the external expression of professional accomplishment.
(4) Professional style
1, the definition of professional style:
Professional style refers to the consistent attitude of employees in professional practice and professional life.
2, the importance of professional style:
Professional style is the external expression of employees' professionalism, which directly affects the reputation, image and benefits of enterprises. In a sense, professional style is related to the rise and fall of enterprises and the survival of enterprises.
Professional consciousness
1, the definition of professional consciousness:
Professional consciousness is a comprehensive reflection of people's cognition, evaluation, emotion and attitude to professional labor, and it is a regulator that dominates and regulates all professional behaviors and activities, including innovation consciousness, competition consciousness, cooperation consciousness and dedication consciousness.
2. Types of professional consciousness:
Professional consciousness includes honesty consciousness, team consciousness, learning consciousness and customer consciousness.
What do you mean by major? 3 What aspects does the major include?
professional ethics
(B) professional thinking (consciousness)
(3) Professional behavior habits
(4) Vocational skills
The first three items are the most basic part of professional accomplishment. Vocational skills are the representation content that supports professional life.
When measuring a person, enterprises usually divide the ratio of the two into 6.5-3.5.
The first three items are the products of world outlook, values and outlook on life. From birth to retirement or death, it is gradually formed and perfected. The latter is easier to obtain through study and training. For example, computer, English, architecture and other skills that belong to the category of vocational skills can enable us to master the introductory skills in about three years and become experts in practice. However, enterprises agree that if a person's basic professional qualities are not enough, such as loyalty, the higher his skills, the greater the hidden dangers.
Of course, it is to do your most essential work, that is, to have the best professional quality.
Therefore, it is more direct to use the big tree theory to describe the relationship between the two.
Everyone is a tree, which could have been a big tree, and the root system is a person's professional accomplishment. Branches, stems, leaves and shapes are the appearances of their professional qualities. If you want to flourish, you must first have a developed root system.
Definition of workplace literacy
Specialty is a big concept, and specialty is the first, but apart from specialty, specialty and morality are essential. What is reflected in the workplace is professionalism; What is reflected in life is personal quality or moral cultivation.
Professional accomplishment is a code of conduct that human beings need to abide by in social activities. The sum of individual behavior constitutes one's own professional accomplishment, which is connotation, while individual behavior is external.
Therefore, professionalism is a key factor in the success or failure of a person's career. Professional quality is quantified as "professional business". English professional quotient is abbreviated as CQ. It can also be said that success or failure in life depends on professional business.
Basic conversation etiquette in the workplace
First of all, pay attention to the facial expressions and actions when you speak:
Keep your eyes on your colleagues or boss for 2/3 of the conversation. And pay attention to the position of gaze. If you look at your forehead, it is an official gaze, and it is not too important and the time is not too long; Gazing at the eyes belongs to attention-oriented gaze; Gazing at the eyes to the lips belongs to social gaze; Gazing at the eyes to the chest is an intimate gaze. So look at different parts of each other in different situations. You can't squint down.
Learn to smile, smiling is very important. Keeping smiling can make me leave a good impression in everyone's heart; It also makes me feel confident.
In addition, try to avoid unnecessary body language. When talking with people, don't cross your hands, shake your body, lean to the left for a while, lean to the right for a while, or touch your hair, ears and nose, which gives people the feeling of impatience. I was playing with a pen while I was talking. Some people especially like to spin pens, as if to show off. Look how cool I am! Don't press the pen back and forth. It is very impolite to do so.
Secondly, pay attention to master the skills of conversation:
When there are more than three people talking, you should talk to others from time to time. The most important topic of conversation should be appropriate. When the topic is too professional or people are not interested, they should stop immediately instead of going their own way. When someone comes forward to refute himself, don't become angry from embarrassment, but discuss it calmly.
Be good at listening when you speak. It is impossible to be in the position of "talking" all the time. Only by being good at listening can we truly realize effective two-way communication. When listening to others, let them finish, don't suddenly interrupt when others are in high spirits.
If you want to supplement other people's conversations or express your own opinions, you will have to wait until the end. It is necessary to give positive feedback when listening. Nodding, smiling or simply repeating each other's talking points is something that makes both sides feel happy, and appropriate praise is also needed.
Seize the best opportunity to leave. General visit, the time should not be too long, nor should it be rushed. Generally, half an hour to an hour is appropriate. If it is a business or official visit, the length of time can be decided according to needs. The best time for guests to leave is after the climax of a conversation with the host. When they leave, they should thank their host and family for their warm hospitality. If the host family has elders, you should leave them.
How to improve the professional quality package
Learning of professional knowledge
Professional knowledge is the core part of knowledge structure. Only by striving for perfection in their professional knowledge and technology, having a thorough and systematic understanding of the history, present situation and development trend of the disciplines involved in their work, and being good at closely linking their majors with other related knowledge fields, can they truly establish their core competitiveness. Basic knowledge and basic theory are the foundation of knowledge structure. Only with rich and solid basic knowledge can we have the foundation and motivation for continuous learning and development.
Countermeasures: First of all, we should make clear our own development direction and set corresponding goals. Only when you have a goal can you have faith, and only when you have faith can you persist. Power comes from the tension between reality and goal. Although my major is engineering, my life goal after entering the university is to become an excellent manager. Management itself is a huge discipline, which must be constantly studied and practiced.
(1) Learn a product-related subject book every six months, combined with the examination subjects of Shenzhen Examinations Institute.
(2) Learn 1 2 management books every month.
(3) study two famous public classes every week.
(4) The elderly and managers should learn to communicate whenever and wherever they have the opportunity.
(5) Get an MBA within 5 years.