In order to further broaden the channels of labor security supervision and complaint reporting, and facilitate workers to protect their rights conveniently and efficiently, Qingdao Labor Security Supervision Branch innovatively developed a mobile phone complaint reporting platform, which was officially put into operation on 20 19 1 1.

The emergence of mobile phone complaint reporting platform has updated the inherent impression that workers must go to the window to handle labor rights complaints. You can log in to the mobile phone WeChat with one click to report complaints and truly realize "rights protection at your fingertips". It is reported that the platform has received more than one complaint clue 1000 submitted by workers for more than a year, and the convenient and efficient rights protection service has won wide recognition from workers.

Labor and social security supervision institutions shall implement the "first coordination" system for simple cases received by the mobile phone complaint reporting platform. For cases with clear facts, simple cases and sufficient evidence, the labor inspector takes the initiative to contact the employer for legal education and communication and coordination.

If it cannot be solved through coordination, make full use of the means of "cloud rights protection", break the traditional case-handling mode, simplify the case-handling process, change from on-site inspection to online investigation, and truly realize "more data running, less people running errands". The launch of the handheld rights channel is also a new incentive for our employers. In the era of big data, we must consciously and legally employ people.