1. Call 400-666- 133 1 health code customer service hotline, 12320 health hotline, 12345 convenience hotline.

Second, contact the community. People who think they have misjudged can report to the community where they live. It is true that community workers have misjudged, and they will directly report it to the green code through the provincial platform.

Third, recently, relying on civil administration, provincial big data companies are developing the self-help complaint function of health code misjudgment. After the masses can upload relevant certificates independently, they can transcode according to the judgment rules, which improves the efficiency of complaints from the masses and investigations by grassroots community workers.

If citizens have objections or mistakes in the process of applying for and using "Yong Hang Code" and "Yong Hang Card", "Yong Hang Code" can appeal through three channels:

First, you can enter the "Ala Police" APP and click "Yong Hang Code Appeal" in the "Yong Hang Code" column to apply for change;

2. Log in to the official account of Ningbo Public Security WeChat, click the "Yong Hang Code Appeal" function in the "Yong Hang Code" module at the bottom, apply for change, and make changes after verification by relevant departments.

Third, call the telephone number 12345 and 1 10 to solve the problem. You can also call the prevention and control offices at all levels in the city for consultation and answering questions. If there are any objections or mistakes in the Yong Hang Certificate, you should follow where to apply and where to appeal, and make changes after verification.