CCTV Financial Complaints Platform is a public complaint channel provided by CCTV Financial Channel, which aims to help consumers protect their rights, improve service quality and supervise enterprise compliance. The platform provides real-time online complaint function, which can reflect and complain about consumption problems to CCTV financial channel and help consumers solve disputes and problems.

The function of CCTV's financial complaint platform is to make it easier for consumers to safeguard their rights and interests, and to urge enterprises to pay attention to and solve problems through public exposure. In addition, the exposure of CCTV financial platform can also play a warning and disciplinary role to a certain extent, prompting enterprises to operate more in compliance.

However, it should be reminded that the CCTV financial complaint platform is only a complaint channel, and the settlement of specific problems and disputes requires active communication and consultation between consumers and related enterprises. After all, CCTV financial platform has no administrative law enforcement power.

To sum up, CCTV financial complaint platform can help consumers safeguard their own rights and interests and urge enterprises to improve service quality, but the solution of specific problems also requires consumers to exercise their rights and interests and communicate effectively with enterprises.