123 15 is a consumer association and a non-governmental organization. It has no law enforcement power and can only mediate. If the contract stipulates that the deposit can be refunded, if the other party fails to perform the contract, it can bring a lawsuit to the court.
China Consumers Association, established with the approval of the State Council in June, 5438+0984+02, is a national social organization that conducts social supervision on goods and services and protects consumers' legitimate rights and interests. Consumer organizations such as consumer associations are social organizations established according to law to supervise goods and services and protect consumers' legitimate rights and interests.
The difference between deposit and deposit:
1, the basic legal relationship between them is different, and the deposit contract is subordinate to the main contract. Unless the parties have special agreement, the main contract is invalid, and so is the deposit contract; The agreement of the parties on the deposit is an integral part of the main contract.
2. Their functions are different; Deposit does not have the function of debt guarantee, but its function is to provide certain financial support for one party to fulfill its debt. Paying the deposit itself belongs to the behavior of the party paying the deposit to perform the debt.
3. Their functions are different; Once the deposit is paid, it will play the role of punishing the defaulting party and compensating the observant party; After the deposit is paid, if one party breaches the contract, resulting in the termination of the contract, the party receiving the deposit must refund the deposit in full.
Legal basis:
People's Republic of China (PRC) Consumer Protection Law Article 37 A consumer association shall perform the following public welfare duties:
(a) to provide consumers with consumption information and consulting services, improve the ability of consumers to safeguard their legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns;
(two) to participate in the formulation of laws, regulations, rules and mandatory standards related to the rights and interests of consumers;
(three) to participate in the supervision and inspection of goods and services by the relevant administrative departments;
(four) to reflect, inquire and make suggestions to the relevant departments on issues related to the legitimate rights and interests of consumers;
(five) to accept consumer complaints, and to investigate and mediate the complaints;
(six) complaints involving the quality of goods and services, you can entrust a qualified appraiser to identify, the appraiser shall inform the expert opinion;
(seven) to support the injured consumers to bring a lawsuit against acts that harm the legitimate rights and interests of consumers or to bring a lawsuit in accordance with this law;
(eight) through the mass media to expose and criticize acts that harm the legitimate rights and interests of consumers.
People's governments at all levels shall provide necessary funds and other support for consumer associations to perform their duties.
Consumers' associations should conscientiously perform their duties of protecting the legitimate rights and interests of consumers, listen to their opinions and suggestions, and accept social supervision. Other consumer organizations established according to law shall carry out activities to protect the legitimate rights and interests of consumers in accordance with the provisions of laws and regulations and their articles of association.