Current location - Plastic Surgery and Aesthetics Network - Plastic surgery and medical aesthetics - Can Shanghai 3 15 Consumer Complaint Hotline be connected?
Can Shanghai 3 15 Consumer Complaint Hotline be connected?
Legal analysis: Yes. For simple consumer disputes, you should call 123 15 to complain, report to the industrial and commercial department, or file a lawsuit to solve them. However, when economic disputes may lead to life and property being threatened, people can call 1 10 to call the police. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 5 The state protects the legitimate rights and interests of consumers from infringement. The state takes measures to ensure that consumers exercise their rights according to law and safeguard their legitimate rights and interests.

Article 15 Consumers have the right to supervise commodities and services and protect consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.