Work Plan of Hospital Culture Construction (I)
First, around the current medical reform situation, vigorously strengthen ideological and political construction.
1. Deepen the construction of the socialist core value system, regard the socialist core value system as the "soul" of spiritual civilization construction, go deep into all aspects of spiritual civilization construction, carry out the "Year of Grass-roots Organization Construction" activities, give full play to the role of the party organization as a fighting fortress and party member as a vanguard and exemplary role, strengthen education, and strengthen party member's belief. Hold special lectures, organize life meetings, symposiums and seminars. Through study and education activities, party member cadres can arm their minds with the socialist core value system, gather strength, boost morale, lead fashion, guide actions, unite and forge ahead, and better provide satisfactory medical services for patients.
2. Strengthen the construction of medical ethics. Continue to strengthen the professional ethics education of medical staff, focus on honesty and trustworthiness, focus on patient service, vigorously carry out anti-corruption and "eight honors and eight disgraces" education, and carry out warning demonstration education with positive and negative examples, so that the majority of medical staff can enhance their awareness of law-abiding, honesty and self-discipline, establish correct values and interests, improve their consciousness of observing professional ethics, consciously resist commercial bribery, and enhance their ability to resist corruption and change. Resolutely investigate and deal with illegal acts such as accepting red envelopes and kickbacks, improve the moral cultivation of medical staff, provide civilized services, practice medicine with integrity, and resolutely resist and correct unhealthy practices in the industry.
3. Pay special attention to the moral construction of employees. Conscientiously study and implement the "Outline for the Implementation of Civic Morality Construction" and carefully organize the "Civic Morality Publicity Day" activities. Comprehensively promote the construction of social morality, professional ethics, family virtues and personal morality. Vigorously promote advanced models. Actively participate in the series of activities of "building good people" with "good people in action, good things around, and satisfaction in Sanming" as the main content. Vigorously carry forward the spirit of Bethune and encourage the broad masses of cadres and workers to fulfill their duties and make contributions.
4. Constantly strengthen the construction of integrity. Focusing on optimizing the medical environment, improving service quality and correcting unhealthy practices in the industry, with the purpose of "serving the people and contributing to society", we will further open hospital affairs, comprehensively implement the service commitment system, the medical information publicity system and the first consultation responsibility system, continue to promote quality nursing demonstration projects and strengthen clinical pathway management, continuously improve convenience measures, continuously improve service attitudes, and gradually solve the problems of expensive and difficult medical treatment that the masses have strongly reflected; Announce the telephone number for reporting and complaining about medical ethics to the public, set up a report box, hire a professional ethics supervisor, hold a forum, consciously accept social supervision, and earnestly establish a good image of the health industry.
Two, to carry out the "three good and one satisfied" activities as the specific content of "serving the people, creating the best" activities.
1. Carrying out "three good and one satisfaction" activities, earnestly strengthening the construction of industry style, and focusing on solving outstanding problems in medical and health services and industry style are the concrete practices for the medical and health system to implement Scientific Outlook on Development and the concept of "people-oriented, governing for the people"; It is an objective need to ensure the smooth progress of deepening the reform of medical and health system, safeguard the public welfare of medical and health undertakings, and ensure that the achievements of medical and health reform and development during the Twelfth Five-Year Plan period benefit hundreds of millions of people; It is an important carrier to carry out in-depth activities of striving for Excellence; It is an important measure to strengthen the construction of medical ethics and establish a good image of the medical and health industry. It is necessary to achieve the goal of "good service, good quality, good medical ethics and satisfaction of the masses" through the "three good and one satisfaction" activities. The details are as follows: (1) Good quality, practicing according to law, performing duties with high standards and strict requirements, putting core rules and regulations and technical operating procedures in place, ensuring medical quality and safety, clinical medication safety and public health safety, striving to achieve zero quality defects and harmonious doctor-patient relationship. (2) Good service. People-oriented, warm and thoughtful service attitude, concise and bright service process, civilized and standardized service behavior, convenient and beneficial service measures, comfortable and safe service environment, open and transparent service information, and strive to achieve zero complaints in service. (3) Good medical ethics. Improve work style, practice medicine according to law, serve honestly, be honest and self-disciplined, be pragmatic and efficient, earnestly fulfill social service commitments, and provide high-quality, efficient and convenient services for society and patients. (4) the masses are satisfied. The images of various departments and departments have been improved, the feelings of patients have changed, and the satisfaction of society and patients has been greatly improved.
2, continue to thoroughly implement the "four don't let" requirements, to carry out the "five than" competition. In the hospital's "Satisfied Hospitalization" activities, we should take everything for the satisfaction of the masses as the theme, pay attention to people's livelihood and unite people's hearts as the foothold and breakthrough point, make great efforts to safeguard interests and meet the needs of the masses to the maximum extent, focus on implementing the "four prohibitions" requirements, and carry out competition activities with "service, efficiency, quality, style and image" as the main content. Constantly enhance service awareness, improve service level, standardize medical behavior, improve team quality, improve supervision mechanism, make medical services better, organs run more efficiently, work performance more remarkable, work style better, diligent and honest image better, and create a better environment for economic and social development.
Third, carry out anti-corruption education and strengthen the construction of party style and clean government.
1. Strengthen the style of work and build a clean and honest government. Conscientiously implement the central government's work plan on establishing and improving the system of punishing and preventing corruption, adhere to the policy of treating both the symptoms and root causes, comprehensively managing, punishing and preventing simultaneously, and paying attention to prevention, put the construction of work style and anti-corruption construction in a more important position, deepen the reform of the medical and health system, and simultaneously promote the anti-corruption work in the health system. Improve the management system and norms of medical service behavior, and gradually promote the medical ethics evaluation system.
2. Strengthen the honesty and self-discipline of cadres in party member. Conscientiously implement the "Several Provisions on Preventing the Conflicts of Interests of Leading Cadres in Health System" and the "Interim Measures for Investigating and Handling the Disciplinary Actions of Employees in Medical Institutions", strictly implement the provisions of party member Municipality on the incorruptibility of cadres in politics, continue to do a good job in the management of commercial bribery in the field of pharmaceutical purchase and sale, increase the education of medical personnel, severely investigate and deal with violations of discipline, constantly solve unhealthy practices in pharmaceutical purchase and sale and medical services, and resolutely stop acts that harm the interests of the masses. Further strengthen inner-party supervision, strictly implement the responsibility system for building a clean and honest government, strengthen supervision over key positions, and improve the restriction and supervision mechanism.
Four, organize activities to create civilization, improve the level of spiritual civilization construction.
1. Actively carry out activities to create civilization. According to "strong organization and leadership, solid creation work; In-depth ideological education and good moral character; Strong learning atmosphere, advanced style and good health; Strengthen democratic management and strictly abide by the law; Beautiful internal and external environment, environmental protection work standards; Leading in professional level and outstanding in work performance, actively carry out activities such as "Youth Civilization" and "Women's Civilization", highlight integrity construction and quality service, and carry out activities such as "being a medical staff satisfied with the people", "being honest and trustworthy and providing quality service" to continuously improve the quality and level of service. Actively participate in the creation of national civilized cities and sanitary cities.
2. Extensively carry out the activities of "stressing civilization and building a new style" and volunteer service activities. In order to celebrate the 18th National Congress of the Producers' Party of China, we should vigorously carry out the education of loving the Party, patriotism, socialism, Socialism with Chinese characteristics's ideals and beliefs and current politics, and vigorously carry forward the excellent cultural traditions of the Chinese nation. Carry out in-depth activities of "practicing civilized etiquette first", hold lectures on etiquette knowledge and "civilized life", make propaganda banners and leaflets, carry out education on civilized etiquette knowledge in a solid way, guide people to abandon bad habits, stress civilization and etiquette, and create a good image of civilization and health; Extensively carry out the activities of "all people read and I participate", use the recommended excellent bibliography, "World Reading Day" and hold reading essay activities to guide employees to read more and better, and create a strong atmosphere for everyone to read and improve their literacy; Solidly carry out the activity of "I take the lead in saving resources", advocate moderate consumption, frugal life and save resources, and guide people to develop the virtue of thrift; In-depth implementation of the "civilized traffic action plan" to improve the level of traffic civilization. Vigorously carry out social volunteer service activities, combine the characteristics of health work, give full play to their own advantages, focus on caring for empty nesters, migrant workers and disabled people, extensively carry out various forms of thematic volunteer activities, vigorously publicize the concept of "dedication to others and self-improvement", publicize the touching stories of volunteers, and collect and publicize their experiences.
3. Continuously strengthen the construction of hospital culture. Actively carry out mass cultural and sports activities, strive for a "home for workers", advocate a scientific, healthy and civilized lifestyle, make full use of historical anniversaries, national traditional festivals and major health activities days, actively carry out colorful and distinctive cultural, sports and entertainment publicity and education activities, enrich the lives of workers, cultivate healthy, enterprising and harmonious team spirit, and promote the harmonious development of hospitals.
4. Continue to promote the construction of "Safe Hospital" and build a harmonious doctor-patient relationship. Conscientiously do a good job in public security, implement the responsibility system for safe production, maintain the normal working order of medical institutions and the environment for patients to seek medical treatment, standardize complaint management in accordance with the Measures for the Administration of Hospital Complaints (Trial), and intensify the investigation and resolution of contradictions and disputes. Contribute to the sound and rapid development of health in our city and the construction of harmonious Sanming.
Work Plan of Hospital Culture Construction (II)
In order to build an advanced hospital culture, promote the sustained, healthy and harmonious development of the hospital, strive to provide satisfactory medical and health services for the people, and build a harmonious and safe hospital, the following implementation plan is formulated in combination with the actual situation of our hospital.
I. Guiding ideology
Firmly establish a people-oriented, comprehensive, coordinated and sustainable Scientific Outlook on Development, implement the Party's line, principles and policies on medical and health work, and carry forward and inherit excellent traditions? In order to build an advanced hospital culture, promote the sustained, healthy and harmonious development of the hospital, strive to provide satisfactory medical and health services for the people, build a harmonious and safe hospital, adhere to the combination of system innovation and concept renewal, pursue "people's satisfaction", aim at promoting development, take honesty and friendship as the cornerstone, take people-oriented management as the core, take learning and innovation as the driving force, and strive to build a hospital culture with distinctive characteristics of the times and rich management connotations. Deepening the patient-centered service concept, cultivating excellent hospital spirit and establishing strict medical ethics will provide strong ideological and political guarantee and strong spiritual and cultural motivation for building a harmonious doctor-patient relationship, shaping a good hospital image and promoting the sustained and healthy development of the hospital.
Second, the overall goal and basic content
(1) The overall goal of hospital culture construction: strive to basically establish a cultural system that meets the development requirements of our hospital, follows the law of cultural development, conforms to the actual development of the hospital and embodies the spirit of the hospital in about five years. Through the innovation and construction of hospital culture, the quality is strengthened internally, the image is shaped externally, the cohesion is enhanced and the competitiveness is improved.
Realize the harmonious unity of hospital culture and hospital development, and the harmonious unity of hospital development and staff development.
(2) The basic content of hospital culture construction: Hospital culture is a humanistic management theory which is formed in the development process of a hospital, takes the hospital spirit and management concept as the core, condenses and inspires the sense of belonging, enthusiasm and creativity of managers and employees at all levels in the hospital, and is the soul and spiritual pillar of the hospital. The construction of hospital culture mainly includes summarizing, refining and cultivating distinct hospital core values and hospital spirit; Combined with the hospital development strategy, taking "patient-centered" as the center, the management concept with its own characteristics, full of vitality and in line with the actual situation of the hospital is refined; Further improve the hospital system, incorporate cultural construction into the system, standardize employee behavior and improve management efficiency; Improve the quality of medical service, enhance the credibility of the hospital and establish a good image of the hospital; Create a good visual environment and humanistic environment of the hospital, and give full play to the carrier role and driving force of the environment for the construction of material civilization and spiritual civilization of the hospital; Build a coordinated and powerful leadership system and operating mechanism to continuously improve the level of hospital culture construction.
Third, organize and lead.
The hospital set up a leading group for cultural construction, with comrades as the team leader, comrades as the deputy team leader and comrades as members. There is an office headed by a comrade.
Fourth, the implementation steps
The hospital culture construction was implemented from 20 10, which lasted for five years and was divided into three stages.
(1) 20 10 is the promotion stage of hospital culture, the start and promotion year of hospital culture construction, and the full implementation stage.
1, highlighting "one core". Carry out hospital spirit discussion and value concept collection activities, refine the core values of the hospital on the basis of extensive investigation and full demonstration, determine the mission, vision and development strategy of the hospital, and formulate a hospital culture construction plan that is practical, scientific and reasonable, easy to operate, and combines long-term goals with phased goals.
2. Grasp the "three key points". Innovate the hospital management system, optimize the internal environment of the hospital, formulate the code of conduct and make the cultural manual. Strive to achieve new breakthroughs in three aspects: spiritual culture, behavioral culture and material culture.
3. Achieve "three unifications". Summarize the fine traditions formed in our hospital for many years, excavate the hospital cultural heritage, unify and standardize the service concept with hospital spirit as the core, the hospital connotation with hospital environment construction as the core, and the behavior engineering with employee image as the core.
4. Form a "system". Strengthen the construction of cultural team, establish cultural implementation institutions, introduce advanced hospital culture, integrate hospital cultural resources, formulate cultural construction plans, hold cultural activities, and build a characteristic cultural system with strong characteristics of the times, strong personality characteristics, in line with hospital reality and requirements of modern hospital system.
5. Achieve "one goal". Take learning and training, media communication and other publicity methods. Constantly educate and edify employees, form a strong hospital culture, enhance the competitive advantage of the hospital, shape a good hospital image, and promote the sustained and healthy development of the hospital.
(2) The period from 2011to 20 13 is the development stage of hospital culture and the consolidation and improvement stage of hospital culture construction.
1, around "one goal". By establishing a long-term management mechanism for hospital culture construction, including establishing a scientific management system, improving the education system and formulating strict performance appraisal methods; Establish a responsibility system for hospital culture construction with division of labor and coordination; Establish assessment and incentive mechanism; Establish a guarantee mechanism.
2. Do a good job of "two advances". Continue to promote the "three stresses" and "three unifications."
3. Realize the "three extensions". Strengthen the theoretical and practical research of hospital culture, seriously explore the theoretical system, operation methods and objective laws of hospital culture construction, do a good job in classification guidance, and promote the development of hospital culture construction in depth, from perceptual culture to rational culture, from intangible culture to tangible resources, and from management culture to cultural management.
4. Realize the "four promotion". Regularly train hospital administrators and full-time hospital cultural construction personnel to help them master the professional knowledge of hospital cultural construction. Actively summarize and promote the advanced experience of hospital culture construction, encourage and guide hospital culture construction with rich and vivid cases, and continuously improve the execution, competitiveness, cohesion and image power of the hospital.
(3) 20 14 is the stage of hospital culture innovation and the year of hospital culture construction development and innovation.
1, improve the "three specifications". According to the requirements of systematicness, scientificity and practicality, we should combine hospital culture construction with medical practice, combine hospital culture innovation with deepening hospital reform, create a distinctive hospital culture system, further improve the standardization of hospital connotation, behavior and concept, and comprehensively optimize hospital image.
2. Grasp the "three key points". Adhere to the "patient-centered" as the core concept, strive to provide warm, convenient, comfortable and affordable medical services, and strive to create a hospital management culture, service culture and safety culture.
3. Realize "two striving". Adhere to learning, reform and innovation as the core concepts of the hospital, vigorously create a strong atmosphere of all-staff learning and lifelong learning, actively create learning hospitals and learning teams, and vigorously carry out activities to strive for "medical ethics" and technical experts.
4. Achieve "one goal". To implement Scientific Outlook on Development, we should pay attention to social benefits in the prominent position of hospital culture construction, effectively protect the legitimate rights and interests of employees, and promote the coordinated development of social benefits, employees' interests and hospital strength.
Basic requirements of verbs (abbreviation of verb)
1, widely publicized, unified understanding. Advanced hospital culture is the spiritual pillar and power source of hospital sustainable development, and it is an important part of hospital connotation construction. All branches should earnestly strengthen the study and education of the core concepts of hospital culture, and strive to improve employees' understanding of the importance of cultural construction. Through extensive publicity and mobilization, all employees can identify with and accept the hospital spirit, management concepts and values, develop good self-discipline awareness and behavior habits, and enhance their consciousness of participating in hospital culture construction.
2, strengthen leadership, clear responsibility. Each branch should attach great importance to and actively do a good job in hospital culture construction, and the heads of all departments should systematically think about hospital culture construction, put forward ideas, ideas and countermeasures, determine the objectives and contents of cultural construction in their own departments, put forward correct management concepts, set an example, and lead all employees to seriously implement the implementation plan of hospital culture construction.
3, people-oriented, full participation. Each branch should firmly establish the people-oriented concept, adhere to the principle of relying on employees to run the hospital wholeheartedly, respect labor, knowledge, talents and creation, inspire people with a beautiful vision, unite people with a grand cause, train people with first-class work, inspire people with a scientific mechanism, cultivate people with a beautiful environment, fully stimulate employees' enthusiasm, creativity and team spirit, and realize the organic unity of employee value embodiment and the vigorous development of the hospital.
4. Focus on key points and strive for practical results. Hospital culture is an important part of hospital management. Based on the actual situation of the hospital, we should focus on strengthening the connotation construction of the hospital, organically combine it with the Party's construction, ideological and political work and spiritual civilization construction, and vigorously carry out education on changing concepts, safety thinking, quality awareness, professional ethics, love and dedication, and cost awareness, guide employees to establish correct values, pay attention to innovation in inheritance and reference, and improve in innovation and perfection.
Chengdu Zhongshan orthopedics hospital
20 1 1 August 5, 2008
Work Plan of Hospital Culture Construction (3)
Hospital culture is a modern management theory with hospital value system as the center, people's concept as the main body and hospital management concept and behavior as the starting point. In order to thoroughly implement the spirit of the 17th National Congress of the Communist Party of China and Scientific Outlook on Development, strive to build an advanced hospital culture, unite the strength of the hospital, establish the image of the hospital, and promote the sound and rapid development of the hospital, our hospital decided to strengthen and promote the construction of hospital culture, and now the following implementation plan is formulated.
I. Guiding ideology and basic principles
(A) the guiding ideology of hospital culture construction
Guided by Socialism with Chinese characteristics's theoretical system, we should thoroughly implement Scientific Outlook on Development, earnestly practice the socialist core values, focus on the central task of developing health undertakings and ensuring people's health, vigorously carry forward the humanitarian spirit and Bethune spirit of saving lives, give full play to the guiding, cohesive and inspiring role of hospital culture, cultivate and advocate the health industry values of "great doctors are sincere and life is supreme", improve the overall quality of employees, establish a good image of the hospital, and strive to build and promote the hospital cultural system.
(B) the basic principles of hospital culture construction
1, adhere to the people-oriented principle. Adhere to the people's health first, social benefits first, constantly improve the quality of service, and strive to meet the growing health needs of the people. Respect for labor, knowledge, talents and creation, so that the broad masses of workers have the opportunity to create,
Officers have the stage and space for development, fully mobilize their enthusiasm and creativity, and provide safe, effective, high-quality and convenient medical and health services for the people.
2. Insist on serving the overall situation. Focusing on the overall situation of health reform and development, we should determine the key points of hospital culture construction in different periods, unite people's hearts, form a strong joint force of development with one heart and one mind, and ensure the smooth completion of various tasks in the hospital.
3. Adhere to inheritance and innovation. Excavate the outstanding cultural achievements accumulated in hospital development, actively explore new methods and new ways of hospital culture construction in the new period, and constantly summarize the new characteristics and new experiences of hospital culture construction, so as to keep the hospital culture construction inherited, reflect the times and innovation, and promote the hospital culture construction in by going up one flight of stairs.
4. Adhere to outstanding features. The construction of hospital culture should not only reflect the characteristics of advanced socialist culture, but also highlight the characteristics of hospitals. Ideologically, we should highlight and establish hospital values; Systematically, it is necessary to establish and improve the code of conduct that conforms to the operating rules of hospitals; In terms of brand, we should shape and create a distinctive hospital image.
5. Adhere to practical results. Promote the improvement of people's quality with the construction of hospital culture, and form the internal driving force to promote development; Promote the improvement of environmental image with cultural construction and create a good medical and health service environment; Promote scientific management with hospital cultural construction, improve the quality and level of medical and health services, continuously enhance the driving force of cultural construction for hospital development, and improve people's satisfaction.
Second, the overall goal and main tasks
(A) the overall goal of hospital culture construction
Strive to use two to three years to basically build a hospital that conforms to the development direction of advanced culture, follows the law of hospital development, adapts to social development and people's health needs, and embodies the characteristics of our hospital.
Color hospital culture system. By strengthening the construction of hospital culture, create a positive and enterprising atmosphere; Hard training, striving for first-class staff; Create a hospital image of saving lives and being brave in dedication; Enhance the competitiveness of innovation, pursue Excellence, comprehensively improve the service level of hospitals, strive to protect people's health, and promote the sustained, healthy and rapid development of hospitals.
(B) the main task of hospital culture construction
1, building hospital ideology and culture and shaping staff's good spirit. Ideological culture is the soul and foundation of hospital culture, which is related to the direction of hospital culture construction. Adhere to ideological education first, carry out systematic, hierarchical and regular ideological education and training, constantly edify employees with advanced ideological culture, lay a solid ideological foundation for firmly taking the road of Socialism with Chinese characteristics, strengthen the purpose consciousness of "serving people's health wholeheartedly", and firmly establish the hospital values of "great doctors are sincere and life is supreme". Through the creation of activities to publicize the school motto, school song, school flag, school emblem, magazines, nets, flowers, trees, clothes, stars, teams and cars, we summarize, refine and vigorously advocate the cultural values that condense our school's cultural accumulation, are recognized by all faculty and staff, and are praised by the society, so as to unite strength with culture and promote development.
2. Create the material culture of the hospital and display the unique image of the external environment. Material culture shows the external image of a unit and is an important way to spread hospital culture. Make full use of the advanced infrastructure in the hospital area to create a warm and comfortable working environment and a medical and health service environment that reflects the cultural characteristics of the hospital. Strengthen the construction of logo culture, use standardized names, and make hospital logos, distribution maps, wall newspapers, murals, cultural corridors, etc. Novel style, uniform specifications, simplicity and fashion, and obvious features.
3. Building hospital system culture and improving hospital management level. Successful career comes from excellent management, and excellent management comes from scientific system. We should attach great importance to the construction of rules and regulations, closely focus on medical quality, medical safety and team building, and establish and improve various rules and regulations. Form a management culture and service culture with rich hospital culture characteristics. Give full play to the leading role of hospital culture in behavioral norms, promote the improvement of management level and service quality, and make all medical and health work more standardized and scientific.
4. Create hospital brand culture and expand the social influence of the hospital. Brand culture is an important content of hospital culture construction and an important means to promote hospital culture construction. We should vigorously discover, cultivate, establish and publicize the advanced models of hospitals in all aspects, so as to promote the construction of hospital culture with models. It is necessary to take social needs as the guide, people's satisfaction as the standard, harmony and hygiene as the goal, establish an industry brand recognized by the people, make the hospital famous in departments, doctors with skills and nurses, and comprehensively improve the visibility and social influence of the hospital.
5. Build a clean hospital culture and improve people's satisfaction. The construction of clean government culture is an important part of hospital culture construction. According to the characteristics of the hospital, we will carry out in-depth education on purpose consciousness, party discipline and political discipline, professional ethics and warning education, advocate honesty and self-discipline, and build a solid ideological and moral defense line. We will unremittingly strengthen the building of a clean and honest party style and the anti-corruption and rectification work, and guide the broad masses of cadres and workers to work and practice medicine according to law. Actively participate in the evaluation of political style, take the initiative to accept social supervision, and constantly improve social credibility and people's satisfaction.
Third, the basic requirements
(a) to raise awareness and consciously perform. All departments should earnestly strengthen the study and education of the core concepts of hospital culture, and strive to improve employees' understanding of the importance of cultural construction. Make the staff of the department recognize and accept the hospital spirit, management concept and values, develop good self-discipline consciousness and behavior habits, and enhance the consciousness of participating in hospital culture construction.
(2) Strengthen leadership and clarify responsibilities. All departments should attach great importance to and actively do a good job in hospital culture construction, and the heads of all departments should systematically think about hospital culture construction, put forward ideas, ideas and countermeasures, determine the objectives and contents of cultural construction in their own departments, put forward correct management concepts, set an example, and lead all employees to seriously implement the implementation plan of hospital culture construction.
(C) people-oriented, full participation. All departments should firmly establish the people-oriented concept, adhere to the policy of relying on employees to run hospitals wholeheartedly, respect labor, knowledge, talents and creativity, fully stimulate employees' enthusiasm, creativity and team spirit, and realize the organic unity of employee value embodiment and the vigorous development of hospitals.
(4) Focus on key points and strive for practical results. Hospital culture is an important part of hospital management. All departments should base themselves on the actual situation of the hospital, focus on strengthening the connotation construction of the hospital, guide employees to establish correct values, pay attention to innovation in learning and introduction, and improve through innovation and breakthrough.
Fourth, organize and lead.
In order to strengthen the organization and leadership of hospital culture construction, a hospital culture construction steering committee was established, with the secretary of the General Party Branch as the director, other hospital leaders as the deputy directors, and the directors of various departments and head nurses as members. The Steering Committee has an office located in the Party Office, which is responsible for planning, comprehensive coordination, organizing activities, inspection and supervision and other daily work.
Verb (abbreviation of verb) implementation plan
Hospital culture construction is a basic and long-term project, which has been implemented since 2009. It lasted for four years and was carried out in four stages according to the principle of comprehensive consideration from the outside to the inside.
(1) 20 12 is the start and promotion stage of hospital culture construction, which promotes the image level construction and pays attention to the system level construction.
1, explicit culture is the expression of all kinds of external tangible objects and behaviors, generally including environment, behavior and other aspects, namely, behavior culture, image culture, environmental culture and so on.
The outpatient building, ward building and administrative office building of our hospital have been adjusted, perfected and supplemented in detail, and the characteristic culture of our hospital has been comprehensively and standardized. At the same time, carry out the learning and popularization activities of hospital cultural knowledge including image and cultural content among the staff of the whole hospital. Through training and learning, employees can understand and identify with the hospital culture, improve their comprehensive quality, stimulate their creative potential, enhance their loyalty, form the cohesion of the hospital, and promote the development of individuals and hospitals.
2. Hospital behavior culture is the carrier of spiritual culture, and it is also the guarantee system of normal medical business management in hospitals. With the expansion and rapid development of hospital scale, some original systems need to be revised and new systems need to be supplemented to form a scientific, standardized and perfect institutionalized system. Improve the standard and scientific construction level of hospitals.
(2) 20 13 is the deepening stage of hospital culture construction, with emphasis on spiritual construction.
Through the continuous deepening of hospital culture construction, the spiritual and cultural requirements such as hospital core values, hospital spirit, hospital mission, hospital vision, patient view, service view and talent view are constantly refined, condensed and sublimated.
(3) 20 14 is the consolidation and promotion stage of hospital culture construction.
The key work is to organize large-scale thematic practice activities with characteristics, form a distinctive hospital cultural atmosphere and strong soft power, support the greater development of hospitals, build core competitiveness, and provide better medical services for the masses.
Regarding the above implementation plan, all departments should conscientiously implement it, create a good hospital cultural atmosphere, promote the rapid development of hospitals, and provide better medical services for the masses.