Current location - Plastic Surgery and Aesthetics Network - Plastic surgery and medical aesthetics - How to compensate for 4s shop maintenance fraud
How to compensate for 4s shop maintenance fraud
How do 4s shops suspected of fraud claim compensation?

If an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by consumers as required, and the compensation amount shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan.

First, pay attention to the specific terms when signing the maintenance contract.

Nowadays, more and more families own private cars, which leads to more and more disputes about maintenance and rights protection.

Since the implementation of the "Three Guarantees Responsibility" regulation, car owners have the right to go to other qualified repair shops for repair. If the owner finds that the maintenance price of the 4S shop is too expensive, he can repair it elsewhere, not in the 4S shop. "This is a new bright spot after three guarantees, and everyone has a wide range of choices", and the quality is also guaranteed.

Second, if there is exaggeration or false report in the maintenance process, the owner can claim compensation.

Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.

When repairing and maintaining a car in a 4S shop or repair factory, if the repair party is suspected of fraud, the owner can ask for 3 times compensation.