First, the beginning of medical disputes

1. The parties to a medical dispute (medical personnel) are responsible for writing out the facts, and at the same time, do a good job in communication, explanation and answering the patients or their families.

2. The director of the department in dispute is responsible for organizing undergraduate medical staff to discuss and summarize medical disputes, learn from them, correct deficiencies, and formulate relevant systems to prevent similar disputes. The director of the department is responsible for writing the discussion opinions of disputes, reporting them to the medical department, and making corresponding explanations to patients or their families to properly solve medical disputes. If it is a medical dispute with medical responsibility, it can be solved by the department itself and reported to the medical department for the record.

3. The medical disputes explained and mediated by the director and the responsible person should be reported to the Medical Department as soon as possible, and the written materials about the disputes should be reported at the same time.

Second, the hospital medical technology seminar

1. Medical disputes that do not belong to the explanation and mediation of this department should be reported to the Medical Department in time. After receiving the report, the Medical Department should make corresponding investigation, understanding and communication, and then organize the department director, the parties and the patients or their families to mediate. If mediation is not possible, the Medical Department shall report to the Hospital Medical Safety Committee for approval and hold a technical seminar on medical disputes in the hospital.

2. The hospital medical safety committee is responsible, and the medical department collectively organizes and implements technical discussions on related medical disputes.

3. The host of the technical seminar announced the discussion procedure and meeting discipline of medical technology.

4. The director and the parties concerned must attend the medical technology seminar in the hospital on time. At the meeting, the parties should seriously and responsibly state the diagnosis and treatment process, and the department director should fairly and scientifically state the opinions discussed by the department.

5. Expert discussion.

6. Written materials need to be repeatedly discussed and demonstrated by the Medical Safety Committee and the experts involved in the discussion, and the discussion conclusion should be submitted to the patient and the department director within 30 days after the meeting.

7. Patients and department heads in our hospital have objections to the conclusion of medical technology discussion, they can exercise their rights, apply for medical accident technical appraisal or bring a lawsuit to the people's court.

Three, the municipal medical association organized a medical accident appraisal meeting.

1. The dean and the parties to the medical dispute must submit the medical accident appraisal materials within one week and hand them over to the medical department on time. Submitted by the medical department to the medical association to cooperate with the medical association in organizing the appraisal work.

2. According to the appraisal conclusion, consult with patients.

3. If negotiation fails, patients and their families can bring a lawsuit to the court.

Four. Court proceedings

1. The medical department prepares relevant materials and submits them to the court, and employs full-time lawyers to prepare statements and defenses. The full-time staff and department directors of the medical department in dispute appear in court.

2. According to the results of the court trial.

3. If the hospital bears corresponding responsibilities, the hospital will deal with the responsible person according to the relevant system.

4. The hospital has formulated relevant rectification measures to prevent similar incidents.