You can ask for a refund if you contact the seller first and explain the reason for the refund. With the consent of the seller, you can apply for a refund after payment. After confirmation, your money can be returned to your account. Of course, this is the best situation, and we need to communicate sincerely with the seller, otherwise we will be complained of bad reviews.

Legal basis:

Article 40 of the Product Quality Law of People's Republic of China (PRC) shall be liable for repair, replacement and return of products under any of the following circumstances; If losses are caused to consumers who buy products, the seller shall compensate for the losses:

(a) does not have the product should have the performance and did not explain in advance;

(two) does not meet the product standards indicated on the product or its packaging;

(3) indicating the quality status by means of not conforming to the product description or physical samples. After the seller is responsible for repairing, replacing, returning goods and compensating for losses in accordance with the provisions of the preceding paragraph, it is the responsibility of the producer or other seller (hereinafter referred to as the supplier) who provided the product to it, and the seller has the right to recover from the producer or supplier. If the seller fails to repair, replace, return goods or compensate for losses in accordance with the first paragraph, the product quality supervision department or the administrative department for industry and commerce shall order it to make corrections. Where there are different stipulations in the sales contract between producers, sellers and producers and sellers, the parties to the contract shall follow the stipulations in the contract.