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What are the technical standards and service standards of super flower shops?
3. Professional skill standard of senior flower arranger (what are the technical standard and service standard of super flower arranger)

Professional function

operating duty

Skill requirements

relevant knowledge

I. Reception

(1) service

1. Be able to give a satisfactory explanation to the relevant requirements put forward by customers and the problems of inserting works, and try to solve them.

2. Can actively guide and promote sales.

3. Be able to have a simple professional conversation in English (50 sentences)

1. basic knowledge of flower shop marketing

2. Basic knowledge of customer consumption psychology

(2) Answering and consulting

1. You can introduce new and excellent cut flowers to customers.

2. Be able to recommend new excellent flower arrangement works that meet the needs of customers.

3. Be able to introduce the current trend of flower arrangement at home and abroad to customers.

1. New fine cut flower varieties at home and abroad

2. Development trend of flower arrangement industry at home and abroad

Second, prepare

(1) material selection

1. Suitable flower materials and containers can be selected according to the requirements of artistic flower arrangement works.

2. The morphological characteristics of 100 kinds of common cut flowers (branches, leaves, flowers and fruits) can be recognized.

3. Master the main ecological habits of 100 kinds of common cut flowers.

1. Application of flower materials and containers in artistic flower arrangement

2. Habits of common flower materials

(2) Arrangement and processing of flower materials

1. According to the requirements of artistic flower arrangement, flowers can be trimmed and arranged.

2. According to the requirements of artistic flower arrangement works, correct use of flower arrangement, flower paste and other measures to fix flower materials.

1. Finishing and processing skills of woody flowers

2. Other flower fixing methods in artistic flower arrangement.

Third, design.

(1) conception

Can create the theme and artistic conception of artistic flower arrangement.

1. Basic forms and main features of artistic flower arrangement

2. Flower cultivation of common flower materials

(2) Composition

1. Can design basic composition forms of various artistic flower arrangements.

2. Be able to draw a sketch of the work.

3. Be able to design the environment of the flower shop.

4. Be able to design various meeting, banquet and wedding environments.

5. Can carry out simple floral design.

1. The styles and characteristics of eastern and western flower arrangement and modern flower arrangement and floral design.

2. Basic painting skills

Fourth, production.

(1) Artistic works of flower arrangement

1. You can insert artistic flower arrangements of various shapes.

2. Flowers of various textures (fresh flowers, dried flowers and artificial flowers) can be inserted into artistic flower arrangement works.

Application of artistic flower arrangement skills

(2) Insert modern flower works

Modern floral works can insert flowers of various textures (flowers, dried flowers, artificial flowers).

Application of Modern Floriculture Design Skills

Verb (abbreviation for verb) management

(1) maintenance

1. The common method of keeping cut flowers fresh in water can be used to extend the viewing period.

2. Dried flowers and artificial flowers can be reshaped.

Principles and methods of fresh-keeping of cut flowers

(2) Furniture

Can arrange and place all kinds of artistic flower arrangement and floral works according to different environments.

Contrast and Harmony between Flower Arrangement Works and Environment