1 1 monthly hospital summary model 1
Under the correct leadership of the Municipal Health Bureau and the care and guidance of the Group, the hospital earnestly studied the policies and regulations of the Municipal Health Bureau, fully implemented the spirit of various meetings issued by the Group, carried out in-depth construction of medical ethics, improved medical quality, standardized medical behavior, and promoted hospital harmony, and successfully completed the work of 1 1. The report reads as follows:
I. Indicators of completed work:
1, outpatient volume 1286, a decrease of 230 people compared with September.
2. The number of inpatients 147, 27 fewer than that in September.
3. There were 3 surgical patients, a decrease of 1 person compared with September.
4. The bed utilization rate was 32%, which was lower than that in September 1%.
5. The average length of hospitalization was 9.2 days, which was 1 day less than that in September.
Two, improve the quality of medical services, improve the level of medical services
Medical work continues to adhere to the medical management concept of "taking patients as the center and improving the quality of medical services as the theme", comprehensively strengthen medical quality management, continuously improve the overall level of medical care, improve hospital hardware equipment, purchase a new DRX X-ray machine, an ultrasonic therapeutic instrument and replace a blood ball instrument. Combined with the actual work of the hospital, the rules and regulations were further standardized, and business rounds were carried out once a week. Medical staff are required to consciously abide by various medical systems and strengthen supervision and assessment. More than 30 business rounds and 2 administrative rounds were carried out, which improved the overall business ability of the hospital, reduced the occurrence of medical errors and effectively controlled the adverse events in medical services.
Nursing work, focusing on nursing quality management, strengthened the overall quality education and professional skills training of nursing staff, insisted on monthly nursing quality analysis and monthly nursing work assessment, analyzed the existing problems on time, and actively proposed improvement measures. All the indicators of nursing quality in the whole month were improved compared with last month, and the overall quality of nurses was improved.
Third, take patients as the center and build a harmonious doctor-patient relationship.
The hospital has always adhered to the principle of "patient-centered", with the aim of realizing and maintaining patients' life and health, serving patients wholeheartedly, changing the way of thinking, gradually promoting the standardization of environmental garden service quality, advanced medical technology, implementing one-stop outpatient service and optimizing the service process.
Fourth, scientific management mechanism, strengthen hospital construction.
Combined with the management of hospital economic target responsibility system, further improve the medical level and service quality, clarify the post responsibility system, implement the economic target responsibility system, and make the hospital economic management further:
1, the staff's thoughts have been improved to a certain extent, and the concept of honor and disgrace of "taking the hospital as the home and rejuvenating the hospital" has been further recognized by the staff of the whole hospital, and everyone can actively make suggestions for the construction of the hospital.
2, to further strengthen and standardize the system management, strengthen the construction of morals.
3. Strengthen the professional quality education of medical staff and improve their professional ability. At present, more than 90% doctors in the hospital have reached the undergraduate professional level. Last month, the hospital sent three people to Dandong Central Hospital for further study.
4. Insist on the system of weekly morning meeting, summarize and analyze last week's work, arrange and deploy a new week's work, and immediately study and adjust the plan according to specific problems, which effectively reduces the occurrence of medical errors.
Five, logistics work, for the purpose of serving the clinic, strengthen the training of comprehensive quality of logistics personnel.
Boiler workers, electricians and laundry workers can do their duty and respond to the tasks assigned by the hospital in time. In particular, Song Jimei, a laundryman, was diligent and thrifty, never complained, and truly cared for the hospital and made it his home.
This month, in order to give patients a good living environment, the hospital specially installed insulation materials on the external wall of the inpatient department to ensure the heating effect in winter. The overall renovation of the ward room, scraping and painting, maintenance of water supply and drainage, replacement of toilet seat, beautified the overall image of the hospital and facilitated patients who came to see a doctor.
1 1 month logistics work, continue to carry forward the good work style, think what the clinic thinks, what the emergency department is urgent, and provide serious and responsible service. At the same time, we also welcome more opinions from clinics and patients, so that we can improve the service quality in time.
In a word, through the unremitting efforts of the staff of the whole hospital, the hospital successfully passed 1 1 this month. 1 1 month, the hospital has always been patient-centered, with a responsible attitude towards the group and a desire to satisfy the majority of patients, constantly improving the level of medical technology, effectively improving the service attitude and medical environment, and pioneering with a solid and effective work style.
1 1 Monthly Hospital Summary Model 2
In June 165438+ 10, based on the principle of "consolidating advantages and developing steadily", I did the following work in the past month:
1, give consideration to the old building and the new building, and play a game of chess in the whole hospital, especially in the new building, to achieve a "zero" breakthrough in infusion response; Check the system, check 2 cases of drug quality loopholes and 3 cases of disposable goods quality loopholes all month.
2. Cooperate with the joint-stock management mode, pay attention to nursing quality and excellent service, use nurses rationally, and ensure the basic nursing rate of patients; Emphasize the environmental management of the ward, and completely put an end to the problems of dirty, chaotic and poor environment in acupuncture department, and the drying of urine pads everywhere.
3. Strengthen the training of head nurses in Xinsha Yueqing from the aspects of business skills and management theory, so as to make them mature as soon as possible and become the backbone of management. In June, 1 1, 5 deputy head nurses became full members and 3 were promoted to deputy head nurses in wards.
4. Strengthen external publicity. In June, 1 1 planned a large-scale celebration of "5. 12 Nurses' Day", which was well received by county leaders and nursing experts. Actively explore the publicity space of Xingyuan Newspaper, Daily New Newspaper, Guangshan TV Station and other media, and show the hard work and dedication of nurses through health education, story reporting and works exhibition.
5. Pay attention to the continuing education of on-the-job employees and hold college-level lectures, with a penetration rate of over 90%; Provide training courses on basic knowledge of traditional Chinese medicine for newly assigned workers and newly transferred workers; Completed the monthly theoretical and operational assessment of nursing staff, and the qualified rate reached 97.9%. Pay attention to the quality education of nurses, carry out the education of "respecting life and caring for patients", advocate a number of donation activities and offer love to patients.
6, to meet the monthly quality control inspection organized by the county health bureau, our hospital's nursing performance reached the standard, with a total score of 96.7, ranking first in the county.
7. Personal self-construction: 1 1 won the title of "County-level Excellent Care Worker in Guangshan County"; Through the investigation in yjbys province, I brought back some advanced management experience and actively summarized clinical experience. This month, I finished three national papers, two conference papers and 1 comment.
As the director of nursing department and a glorious party member, I pay special attention to my honesty and self-discipline. I suffer hardship first, enjoy it later, persist in my work despite illness, and personally lead the head nurse and the head nurse to check each position; Strive to improve ideological understanding, actively participate in the construction of nursing branches, and develop more party member echelons. Now, the new reward team has been expanded to three, among which the clinical backbone of Yue Guang is the main one, which makes the nursing branches show positive vitality and vigor.
The smooth development of nursing work and the improvement of nursing level benefit from the correct decision of the leaders headed by Dean Du and the joint efforts of grassroots nursing staff at all levels. June 165438+ 10 The nursing department will set up its own academic journal to improve the academic level of nursing, give full play to the advantages of traditional Chinese medicine and integrated traditional Chinese and western medicine, and strive to obtain international certification for the nursing quality in our hospital.
1 1 Monthly Hospital Summary Model 3
This year in X, I worked in the hospital office from the pharmacy department, and my role and responsibilities have changed greatly. With the enthusiastic help and strong support of leaders and colleagues, I started from scratch and actively assisted the director of the hospital office to do all the work of the hospital office, so as to learn by doing, gain experience in practice and improve through experience.
First, study hard, improve quality, and actively adapt to the requirements of office work.
1. Learn from books, newspapers and the Internet. Through reading books, newspapers and surfing the Internet, I have gained new knowledge and information, such as books on official document writing and communication skills. In June this year, I successfully obtained the undergraduate degree in health management, and wrote 1 paper and published 1 paper, which laid a certain theoretical foundation for office work.
2. Learn advanced working concepts from brother units. Under the arrangement of hospital leaders, I went to Zhejiang Xiaoshan Hospital, Nanxing Street Community Health Service Center and Chengdu Qingyang Street Community Health Service Center to learn and communicate. By going out to learn from the scriptures, the biggest gain is to broaden our horizons, broaden our thinking and change our concepts.
3. Learn from unit leaders and colleagues. From different angles, such as dealing with people, management experience, professional ability, and consulting leaders and colleagues with an open mind, I have learned a lot of valuable experience and made great progress in my thoughts and work level.
Second, be strict with yourself, unite and contribute, and earnestly perform their duties.
As the hub of hospital communication, coordination and contact, the functions and functions of hospital office are very special and important. I always actively do the tasks assigned by the leaders, so as not to be offside in place, not to go up or down, not to be arrogant or impetuous; In daily work, we should be strict with ourselves, be lenient with others, always pay attention to uniting colleagues, safeguard the authority of leaders and maintain the image of the hospital. In the past year, the following tasks were successfully completed:
1. Cooperate with the outpatient office, and be responsible for completing the monthly satisfaction survey of outpatient and ward medical services, medical technology and pharmacy departments and administrative logistics personnel, summarizing and analyzing the evaluation results, making statements, and completing more than 600 satisfaction questionnaires1throughout the year.
2. Do a good job of sending and receiving hospital documents and registration, filing. In the whole year, we received 0/30 documents/kloc-and distributed more than 50 hospital documents and meeting minutes. Complete all kinds of text printing, paper copying, official seal use and other secretarial work.
3. Conscientiously implement the duty work in holiday offices, report the notices and work requirements issued by superiors to the leaders in time, and convey them to relevant functional departments and business departments, and feed back all kinds of information in time, so as to be fast and effective and ensure the smooth implementation of government orders.
4. Assist the director of the hospital office to complete the establishment of hospital affairs group meeting, party branch meeting, section chief meeting and inspection meeting. , do a good job in the reception of superior leaders and brother units, and complete the registration of meeting rooms and the supply of boiled water. Complete the reception task with the most standardized manners to ensure the good image of the hospital.
5. Receive 8 types of complaints, such as visiting, calling and guiding doctors, and refer the complaints to the medical department or the relevant section chief for handling, so as not to make the complaints worse, and not to adopt an indifferent and evasive attitude towards patients.
6. Cooperate with financial, medical and clinical departments to complete the statistical work of reports and materials, such as: national maternal and child health care institutions testing questionnaire, Hangzhou traditional Chinese medicine work questionnaire, Zhejiang Province resident standardized training practice base declaration form, national demonstration community health service center declaration materials, etc. Check the data carefully, scrutinize it repeatedly, and humbly ask for explanations of the indicators in the report.
7. With the guidance and help of department leaders, through continuous learning, complete the communication and reporting tasks. The publicity report 18 was completed throughout the year, and the writing level was greatly improved.
8. Participate in all kinds of account creation, work overtime and complete the creation task with good quality and quantity. With the active cooperation of all departments, collect and sort out relevant information, and strive to complete the provincial demonstration community health service center account, party affairs creation account, fire four-level capacity building account, green hospital account, hospital affairs public account, etc.
9. Respond to the health education requirements of the responsible physician team, go to various community health service stations to carry out health education lectures, health consultation and other activities, assist the lecturer group to distribute health education prescriptions and brochures, and take photos of the activities.
10. Obey the arrangement of leaders, actively participate in and work hard, regardless of gains and losses, and go out to participate in various mandatory work such as physical examination of students in the jurisdiction, household survey of community health service topics, election of deputies to the National People's Congress, etc., to ensure the smooth completion of the overall work of the hospital.
The above is a review of my work for one year, and there are still many shortcomings in my daily work:
1. Although theoretical knowledge learning has made progress, it is still not deep or wide;
2. The office work is complicated and needs more patience and care;
3. The work is not bold enough and innovative enough, and the work ability needs to be further improved.
Since working in the hospital office, my biggest experience is "irregular" and "involuntary", and I often need to work overtime to complete the work. Therefore, I can't rely on temporary enthusiasm and impulse in my work, and I must adhere to a down-to-earth work style to be competent for this job. I will continue to strengthen communication with all departments, cooperate closely, support each other, fulfill all the work dutifully, and do my bit for the development of the hospital.
1 1 Monthly Hospital Summary Model 4
Clouds can't be tied, and the breeze takes away the years. 20 19 is the end of the year. This year, under the leadership of the director and head nurse, as a pediatric nurse, I gained a lot, made a lot of progress and felt a lot. According to my work practice and what I have seen and thought, I now report the situation as follows:
First, the ideological aspect.
During this year, I observed all the rules and regulations of the hospital, required myself with strict standards, obeyed all the arrangements of the hospital, worked hard every day under the leadership of the department director and head nurse, put the interests of children first, required myself with a high sense of responsibility, ensured that the nursing work I was in charge of was in place, guided the work with the concept of quality service, and satisfied the children and their families.
Pediatrics is a place prone to conflicts between doctors and patients: at present, most children are only children, one person is sick and the whole family is mobilized. Children have high technical requirements for injection, and parents will be anxious with you if they miss the needle; Children with fever don't have a fever for 2 days after admission, and parents will argue with you; I don't want to do related tests, but I want you to give him an explanation: what's wrong with my child? Looking at each other, I treat every child as my own relatives and provide them with love. But sometimes there are still many family members who don't cooperate and don't understand. The more they do, the more they feel that they have great responsibilities.
Second, the commercial aspect.
During this year, I humbly asked the old nurses, and earnestly exercised and improved my clinical professional level, especially the level of scalp needle puncture in children, the rescue and nursing of critically ill children, the application of various rescue equipment, and timely observation and discovery of the changes in children's condition. , these have been significantly improved.
Pediatrics is a very complicated department, which is also difficult to do and has a great responsibility. Children are the flowers of the motherland and our future. They can't express the clinical manifestations of the disease in words. Pediatrics is also called "dumb department", which requires pediatric medical staff to have comprehensive medical knowledge and rich clinical experience to judge, which is incomparable to other adult internal medicine. Pediatric medication should be "haggle over every ounce", with one less point affecting the curative effect and one more point. It is a great test for nurses to add drugs to fight. Only by paying 200% earnest and hard work can the work be done well.
Third, the quality of personal cultivation.
With the growth of age and experience, I feel more and more mature, and my personal accomplishment and quality are constantly improving. During working hours, I earnestly look dignified, dress neatly, treat people politely, have a kind attitude, and have a standardized language. I always implement the service concept of "patient-centered", work hard and be practical. I believe: there is nothing better. Actively participate in some activities in the hospital and fully support the work of the director and head nurse.
I think I have been in the big family of Maternal and Child Health Hospital for six years. I got the help of my colleagues and the professional guidance of the head nurse here. Looking back on six years' work experience, I feel tired, bitter, helpless, sad, happy with success, laughing and feeling of accomplishment.
At present, the development speed of our hospital is rapid, and the hospital level is changing with each passing day. In the future work, I will work harder to meet the fast-paced work requirements and contribute to the development and growth of our hospital!
1 1 Monthly Hospital Summary Model 5
From 2065438 to 2009, under the leadership of the hospital party group, we adhered to the important thought of xx as the guidance, closely focused on the overall situation of hospital development, earnestly carried out various medical work, and fully performed the duties of attending doctors.
First, strengthen political business study and constantly improve their own quality.
Over the past year, I have been able to actively participate in various learning activities organized by the hospital, systematically study the spirit of shadow, and always maintain a high degree of ideological and political consistency with the CPC Central Committee. At the same time, adhere to the principle of applying what you have learned and achieving something, and organically combine study with work, so that study and work can promote and improve each other. In particular, by participating in various selection activities organized by the hospital, we can find the gap and find problems and deficiencies in comparison with the advanced ones, and have greatly improved our thinking, style, discipline, work standards, work quality and work efficiency.
Second, do a good job in medical work seriously and responsibly.
"Healing the wounded and dying" is the bounden duty of medical workers and an important part of social civilization. The progress of medical news plays an irreplaceable role in social development. Therefore, I am responsible for history, hospitals and patients, and actively do all the work.
First, insist on business study without relaxation. Insist on learning the new achievements of theoretical research in obstetrics and gynecology, constantly absorb new nutrition, and promote the continuous improvement of their professional level. For a whole year, I kept thousands of words of business notes, wrote work reports and business papers.
Second, adhere to the principle of "Excellence and meticulousness", warmly receive every patient, take every operation seriously, persist in dedicating work to society and love to patients, thus ensuring the quality of all work and being well received by all walks of life. Throughout the year, * * * accepted patients and performed operations, and cured xx cases (times).
Third, be strict with yourself and actively contribute to the development of the hospital.
As a member of the hospital, it is my bounden duty to make informed suggestions. Over the past year, we have used our brains to put forward reasonable suggestions, give full play to the role of an old comrade, and focus on hospital construction, medical level improvement and business backbone training. At the same time, I am strict with myself, I am not complacent, I fully respect old comrades, I sincerely care about young comrades, I insist on being work-oriented, I abide by all disciplines, I persist in working hard for my illness, and I have set up a good image of myself. Over the past year, with the help of leaders and the support of comrades, although some achievements have been made in the work, there is still a big gap between the requirements of the organization and other comrades. In the future work, we should continue to work hard to overcome shortcomings and create more excellent work results.