Maintenance and maintenance of green sites and plants in the cemetery136,000 square meters (including all existing cemetery areas, columbarium buildings, office areas, memorial squares and bonsai inside and outside the memorial hall). The specific scope shall be investigated by the bidder at the buyer's site. If there is any increase or decrease in the green area during the implementation, the actual green area of the cemetery shall prevail.

2.2 Scope of Plant/Flower Arrangement

Office building, office building corridor, conference room, entrance of memorial archway, martyrs memorial hall, sculpture memorial square to the front of a stepped pool, square plaque "* * Martyrs Cemetery", both sides of the statue memorial square, five ashes buildings, 12 provincial and ministerial leaders' tombs and martyrs' tombs. The successful supplier shall provide and place green plants or flowers all year round and replace them every month.

2.3 the scope of health cleaning

Among them, the park road is 35,000 square meters;

4320 square meters of office space;

Green belt 72,000 square meters;

The water surface area is 9200 square meters;

The area of the columbarium (including the cleaning of each columbarium square) is 20000 square meters;

Memorial buildings and tombs cover an area of 77,782 square meters;

7 public toilets, with an area of about 1 100 square meters;

Road drainage ditch in the park is 4500m;

Sanitation and cleanliness around the water tower;

The east area of the first three floors of Yandong Building is cleaned regularly (twice a month).

2.4 Special needs work during Qingming period

The trees in the park are all painted with lime water, about 3000 trees;

Garbage transportation on Qingming key working days;

Buy and display flowers during the Qingming period.

3. Service standards and quality objectives 3. 1 Greening maintenance standards and quality objectives

All kinds of plants in all parts of the park must maintain vigorous growth and artistic modeling, and the greening configuration can show its own characteristics.

All kinds of trees should be cleared of shady branches, weak branches, pests and diseases, trimmed and shaped, and kept free of dead branches, fallen leaves, cavities and weeds. Trees inclined for various reasons should be righted in time, fallen trees should be treated immediately, dead trees and dangerous trees should be treated in time, and holes should be replanted in time.

Plants in the garden should do a good job of loosening the soil and keeping the soil from hardening and accumulating water.

Shrubs and hedges should always be unified and artistic, beautiful and complete, and the soil should be cultivated and fertilized at least 1 time every quarter.

According to the characteristics of the cemetery and the requirements of buyers, the flower beds in the garden are planted regularly. The arrangement of plants is distinct and the colors are pleasing to the eye, which highlights the characteristics and personality of the cemetery. The lack of plants in flower beds should be replanted in time, and the residual flowers should be cleaned in time.

Lawn should be mowed regularly, and there should be no weeds on a single variety of grass. Zoysia tenuifolia requires a purity of more than 95% and a height of less than 4 cm, while oil grass requires a purity of more than 90% and a height of less than 8 cm. The lawn should always be moist, especially in winter. The lawn should be watered regularly, kept green and tidy, and not exposed to the loess. Topdressing should be done more than once on the grassland before winter. When plant diseases and pests are found in the garden, various effective measures should be taken to kill them to prevent the spread of diseases and pests. Effective prevention is early and treatment is quick.

If the seedlings die due to improper management, they shall be replanted, and the expenses shall be borne by the successful supplier.

Daily maintenance, such as pruning, fertilization, weeding, etc., should be carried out frequently according to the growth situation to ensure the good growth and artistic modeling of bonsai. Change the planting soil at least once a year.

All miscellaneous branches and weeds should be transported out for treatment during maintenance.

3.2 Standards and quality objectives for arrangement of plants and flowers

Norms and requirements for placing plants and flowers in cemeteries.

It needs to be purchased and replaced once a month to ensure the green growth of indoor plants all year round.

In the case of seasonal factory conflict, the factory used must be similar or close to the factory in the demand book.

Don't repeat the variety every month.

Responsible for the daily management of watering, loosening roots, trimming leaves and sweeping leaves.

Flowers in the five cinerary halls and provincial tombs need to be replaced in time according to their colors.

3.3 Health cleaning work quality objectives

The cemetery should be kept clean and tidy, free of garbage and sanitary corners.

The cleaning and cleaning work of the park implements the management of quota, posts and responsibilities, and the responsibility is implemented to people.

The main roads, tombs of martyrs or lots with many people in the contracted lots shall be cleaned at least twice a day, and special personnel shall be appointed to clean them around the clock.

Public toilets, water and electricity facilities, etc. Should remain intact.

Public toilets must be washed twice a day, and septic tanks, urinals and porcelain barrels must be washed twice a week with decontamination drugs to ensure no dirt. During the Qingming period, according to the flow of people, cleaning is carried out irregularly, and public toilets are always kept clean and tidy.

Keep the cemetery fish pond and square fountain clean, and the water surface is free of floating objects, odor and mosquitoes. Designate a special person to feed the fish regularly and be responsible for cleaning up the debris on the water surface.

Green belt: no sundries and stains.

Parking lot: clean, free of garbage and weeds.

Roof and floor: no dust, no cobwebs, bright.

Carpet: no stain, no odor, clean.

Glass, aluminum alloy, door and window slots: no dust, no stains, no watermark and bright.

Ceiling, steps and columns: dust-free, cobweb-free, bright, dust-free and garbage-free.

Indoor floor: bright, free of stains, stagnant water and clean.

Furniture and works of art: no dust and stains.

Garbage can: There is no stain, dust, water and garbage around.

Artificial lakes and pools: the upper platform is free of stains and dust. After the pool is flooded, there is no oil pollution and floating objects on the water surface. Ensure that the artificial lake and the bottom of the pool are cleaned at least once a year.

Sculpture wall: free from dust and stains.

Tomb door: no old leaves, no wet moss on the walkway.

Tombstone: Make sure it is clean, bright and free of moss.

Tomb: The sacrificial offerings did not rot.

Worship Gallery: Keep the worship platform and floor clean.

Crematorium urn: keep it clean and dust-free, and the ground is clean.

Alluvial soil cleaning of drainage ditch in the park: to ensure smooth drainage ditch; There is no jam caused by leaves and garbage in the garden.

Care and cleaning the garbage in the cemetery: remove the garbage at least once a day to prevent the greening and cleaning garbage from accumulating overnight in the cemetery. Burning, greening and garbage cleaning are not allowed in the cemetery.

4 management plan

1, trimming

All trees and shrubs should be pruned before the end of 65438+February in winter and before the start of plant growth in spring.

Street trees and garden trees mainly prune branches, overgrown branches, pests and diseases. , no dead branches and dangerous limbs. Garden trees require beautiful tree shape, and newly planted street trees require the same height of branch points, which will not affect traffic. Peel the buds in time during the growth period, and the bud length should not exceed 10 cm.

Pruning flowering shrubs in autumn and winter should be conducive to the formation of short branches and flower buds. Pruning should follow the principle of "top-down, inside-out, from weak to strong, from old to new". Buds (including foot buds) should be peeled off in time during the growing season, and the bud length should not exceed 10 cm.

Hedges and ground covers should be trimmed in time to promote their branching, keep the whole plant full of branches and leaves, and speed up the coverage. Spherical shrubs should be kept intact all the year round, colored shrubs should be kept at a certain height, kept intact all the year round, with clear and smooth curves, no plants and no holes.

In the growing season, the lawn should be cross-trimmed according to the principle of one third, and the height after pruning is 5-7 cm. Pruning times throughout the year: 40 times in cold season (2 times/month+February in winter; Spring March-April, 3 times/month; May to June, 5 times/month; July and August in summer, twice a month; Autumn 9- 165438+ 10, 5 times/month), warm season type is 20 times.

The pruning of landscape trees with special shapes shall be carried out according to the requirements of bonsai, and the bonsai workers above the intermediate level shall be responsible for the operation.

All pruning residues should be cleaned up in time to ensure the cleanliness of the site and prevent the breeding of pests and diseases.

water

Plant watering should be carried out in time according to different site conditions, seasonal differences and growth conditions, and should be thoroughly watered.

The lawn must be soaked through the root layer, and the cool-season lawn should be fully watered in spring and autumn, and the warm-season lawn should be watered frequently in summer, 1-February,1time/week; 3 times a week from March to June; July-August, 4 times a week; 9- 10 month, 3 times a week; 1 1-65438+ February, twice a week.

For rare trees and newly planted trees, spray the trunk and tree body according to the weather drought and plant growth.

Ball games, color blocks and other plants should be cleaned and dusted every week to keep the leaves clean and sanitary, and the colors are bright and clean.

Water around plants should be removed in time after rain.

Step 3 loosen the soil and weed

The soil around the roots of trees should be kept loose, and the soil that is easy to harden should be loose once a month in the transpiration season, and the depth of looseness should not hurt the growth of roots.

Trees planted on the lawn should trim the lawn around the tree hole, and remove weeds under trees and shrubs in time.

Before the ground cover plants are uncovered, loosen the soil and weed in time, and prevent the roots and underground stems from being damaged when loosening the soil and weed.

Lawn weeds should be removed one by one in time, so as to achieve early removal, small removal and net removal. Lawn coverage is not less than 95%, and the concentrated exposed area is not more than 1 m2. Manual weeding, biological weeding, mechanical weeding and chemical weeding can all be done, and chemical herbicides must be used with caution to avoid phytotoxicity.

4, pest control

Do a good job in forecasting pests and diseases, prevent and control them in time, use drugs correctly and operate safely. Diseases and insect pests should be treated within 2 days, and the diseases and insect pests should be controlled within the range that does not affect the ornamental effect. Among them, no more than 5% leaves are damaged by leaf-eating pests, no more than 65,438+00% leaves are damaged by sucking pests, and there are no live insects and eggs of dry pests. Drug use must meet the requirements of environmental protection, and the proportion of ecological pesticides used shall not be less than 50%.

Spraying time should be in the early morning or evening. In order to prevent drug resistance, various drugs should be used in turn.

After lawn mowing 1-2 days, conventional antibacterial agents (such as thiophanate-methyl, zineb, etc. ) should be sprayed once to prevent diseases, especially in the susceptible season from June to August.

Step 5 apply fertilizer

Fertilization should be based on different tree species, tree age, growth potential and soil physical and chemical properties. Base fertilizer should be applied to trees during dormancy, topdressing should be applied during growth, and fertilization should be applied before and after flowering of flowering shrubs.

All kinds of green space should be mainly applied with organic fertilizer, which should be applied after decomposition. Apply trace elements and outside-root fertilization technology to promote the application of compound fertilizer and long-acting slow-release fertilizer.

Trees in the green space should first dig fertilization ring ditch, and its outer diameter should be adapted to the crown width. The depth and width of the annular groove are both 25-30 cm.

The main fertilization period of lawn is in spring and autumn, and fertilization can be applied by spreading topdressing outside the roots. Fertilize immediately after each pruning, and there will be no obvious fertilizer damage. 1-February,1time/month, combined with the application of lawn-specific organic fertilizers such as chicken manure, 1.30g/m2; From March to June, apply compound fertilizer twice a month (n ∶ p ∶ k = 10 ∶ 5 ∶ 5), 20g/m2; Fertilization is basically not needed in July and August; 9- 10 month, twice a month, applying compound fertilizer (n ∶ p ∶ k = 10 ∶ 6 ∶ 4), 15g/m2 times; 11-65438+February,1time/month, combined with intertillage application of compound fertilizer (n: p: k = 5: 10: 5), 15g/m2 times.

Step 6 protect

Anti-freezing treatment (rhizosphere soil cultivation, trunk dressing change and white paint painting) is carried out for street trees in early winter every year, and the trees are righted during dormancy. The wound on the tree should be cleaned, disinfected with drugs and coated with protective agent or plaster. Tree holes should be repaired in time to prevent further decay; The rotten part should be treated by surgery.

During typhoon season, do a good job in preventing heavy rain for tall trees, and take measures such as erecting columns, binding, adding soil, righting and thinning branches according to the actual situation of trees. Once the rainstorm warning is entered, it should be checked in time, and problems should be properly handled. Materials used for support and fixation should be durable and beautiful, and soft materials should be used in contact with plants.

Step 7 transplant

Found dead branches, dead branches must be processed within 24 hours; If trees die, they should be submitted for approval, cut down and replanted in time, and the dead trees should be dug up by roots within one week, and the potholes should be filled and replanted within one week. Replanting trees should use seedlings of the same variety and specifications, and ensure survival.

If flowers, shrubs, ground covers, lawns and grass flowers are damaged due to man-made destruction or other factors, replanting should be completed within 3 days.

8. Special maintenance

(1) lawn

Lawn regeneration can adopt the methods of replanting grass seeds for rejuvenation, strip regeneration, regular enclosure and root cutting regeneration.

When the soil is thawed in early spring every year, the lawn should be rolled once, and the lawn should be raked in time after rolling, and 25 kg/mu of PK-based compound fertilizer should be topdressing.

Every year in late autumn, a special lawn puncher is used to punch holes to a depth of 5-8 cm, so as to improve the physical properties of the lawn, increase the air permeability of the soil and promote the growth of underground parts.

Every year in late summer and early autumn, use a scarifier or cultivator to cut grass or turf vertically near the surface. Trim it once in time after intertillage, remove hay and correct the lawn.

In winter, the lawn should be covered with 0.5- 1 cm thick fine soil or fine sand to ensure the elasticity of the lawn and protect the root system. Weed the lawn once with special machinery to reduce the occurrence of pests and diseases in the coming year.

(2) Outdoor flowers

F 1 generation varieties should be selected when planting flowers in the open field, which are potted seedlings with rich nutrition and excellent quality, and the planting density is usually 36 plants /m2 (49 plants /m2 for pansy). Conventional flower varieties are Petunia, Corydalis tricolor and Marigold in spring and autumn, Celosia cristata and Begonia in summer, kale, Corydalis tricolor and Marigold in winter. Before transplanting flowers, it is necessary to turn over the rake deeply, remove all stones, grass clippings, residual stems, fallen leaves and other sundries in the soil, apply sufficient base fertilizer, and use 10㎝ platform to fill the soil for planting.

Bulbs and perennial ground cover plants, after growing for 2-3 years, must be divided into plants or transplanted according to the physiological habits of different varieties when their roots are crowded and affect their normal growth.

9. Cemetery cleaning work

According to the bidding documents and Party A's requirements, provide responders with quality meeting the target requirements.

(a) the degree of response to the buyer's demand

No. Buyer's Requirements Bidder's Response 1 Bidding Scope Required by Buyer and Bidding Documents 2 Service Scope Required by Buyer and Bidding Documents 3 Service Standards and Quality Requirements 4 Service Personnel Required by Buyer and Bidding Documents 5 Service Period Required by Buyer and Bidding Documents 6 Performance Bond Required by Buyer and Bidding Documents 7 Payment Method Required by Buyer and Bidding Documents 8 Other Requirements Required by Buyer and Bidding Documents.

(2) Organization (organization setting plan)

See the block diagram: 1 Chairman of the board of directors: overall supervision of all matters of the project, and the ultimate supervisor and supervisor of the project. 2. Engineering Management Department: After the project enters the site, the manager of the operation department will determine the personnel to cooperate with the budget, materials and contract matters related to the project. 3. Purchasing Department: The person in charge of the purchasing department shall determine the personnel to fully cooperate with the purchasing work of this project. 4. General Engineer's Office: The director of the General Engineer's Office will determine personnel to assist in handling technical matters related to the maintenance and cleaning of this project. 5. Finance Department: After the project enters the site, the Chief Financial Officer will determine the personnel to focus on following up the bills related to the project, pay wages and summarize other related bills, so as to facilitate the final accounting of the project. 6. Project manager: the general manager of the whole project, who accepts subordinate project personnel to do field work, coordinate the management and deployment of project-related matters, report the work of the project to the management of the company on a regular basis, be responsible for the safety and quality of the project, formulate the overall progress of the project and supervise its implementation. 7. Technical person in charge: responsible for tackling key technical problems of the project, assisting the project manager to solve technical problems encountered in the process of the project, compiling technical training materials, and being responsible for technical training of project personnel. 8. Greening supervisor: the direct manager of the greening maintenance site of this project, assisting the project manager to do a good job in site maintenance, arranging maintenance service personnel and understanding the customer's site needs. Be able to report project-related matters to the project manager at the first time, and put forward reasonable suggestions based on your own work experience and customer site conditions. 9. Cleaning supervisor: as the direct manager of the cleaning site of this project, assist the project manager in cleaning the site, arrange the work of cleaning service personnel, and understand the site needs of customers. Be able to report project-related matters to the project manager at the first time, and put forward reasonable suggestions based on your own work experience and customer site conditions. 10. Greener and cleaner: under the arrangement of the greening supervisor and the cleaning supervisor respectively, during special festivals or major events, the greening maintenance and cleaning work will be completed according to the actual arrangement.

(III) Overall operation flow

1, pre-operation service process

Material preparation, market procurement → packaging, warehousing, accounting → transportation → customer signature confirmation → daily maintenance → regular quality inspection, weekly site → report → replacement and maintenance → information feedback.

2. Daily operation service process

(1). Daily inspection and maintenance by field service personnel → Daily report to the project manager on the site situation → If there is any abnormality → Explain the real situation → The project manager takes treatment measures → Explain the variety and cost of replacement → The company leaders pass → Purchase and package → Replace.

(2) The project manager shall summarize and fill in the weekly report of site management, site loss/quality inspection and site loss/quality inspection treatment → explain the customer's site situation, abnormal situation treatment measures, replacement of varieties and expenses → report weekly → sign by company leaders → warehousing and warehousing records.

3. Post-operation service process

Project manager → customer communication and on-site inspection → fill in the monthly/annual report of on-site management → summarize the project situation and feedback the customer's opinions → report regularly (once a month, once at the end of the year) → on-site inspection and supervision → qualified self-inspection → signed by the company's leaders → rectification if there is any situation that does not meet the requirements of self-inspection → re-inspection and supervision, qualified self-inspection → signed by the company's leaders → customer site.

(V) Quality Assurance System and Measures 5. 1 Quality Assurance System

Establish the quality assurance system of this project, implement quality management, establish all-round management of organizational structure, responsibilities, procedures, processes and resources, and integrate the production factors such as people, finance and materials of this project into a unified whole according to various working standards, management standards and technical standards. According to the ISO900 1 quality standard issued by the International Organization for Standardization, an effective documented quality assurance system has been established from bidding, contract signing, material and equipment supply, site construction to completion acceptance.

5. 1.2 Key points of quality control

(1) management review

The management system should be regularly reviewed to ensure that it conforms to the ISO900 1 standard, and the management policy of the enterprise can be realized. Quality review shall be conducted in the form of on-site review or meeting.

(2) Quality system

The company must ensure the stability, continuity and continuous improvement of project quality on the basis of maintaining an effective documented quality system.

(3) Contract review

Through the review of the tender documents and the draft contract, it is ensured that the terms of the contract are clear, perfect and correctly understood, and the contract should be reviewed before the formal contract is signed and during the execution.

(4) Document control

By controlling the whole process from generation to recovery of all quality system documents and engineering technical documents of the company, they are in a controlled state and can be modified or changed in time.

(5) Procurement

Through the selection of suppliers and subcontractors and strict control of product quality, the purchased materials are guaranteed to meet the requirements. The company shall establish a list of qualified suppliers and qualified subcontractors, and conduct regular review. When purchasing products, there must be a complete plan, contract and corresponding specifications and standards. , and strictly verify them.

(6) Information provided by the Owner

Through the effective control of the materials provided by the owner, the construction needs can be met. The responsibilities of both parties must be stipulated in the contract, and the materials provided by the owner should be included in the procurement plan, verified, inspected, stored and kept as required, and any problems should be recorded.

(7) Product identification and traceability

Through the identification of raw materials, construction process and completed projects, the products are identifiable and traceable. Raw materials should be marked on records and objects, important materials should also be recorded and tracked, construction process should be marked on records and objects, and special processes should also be recorded and tracked.

(8) Process control

Through the control of each link in the construction process, the quality is guaranteed to meet the requirements.

(9) Inspection and test

Ensure that the quality meets the requirements by inspecting and testing products and processes according to regulations.

(10) Inspection, measuring and test equipment

By strictly controlling the procurement of inspection, measuring and test equipment, unified management, use, maintenance, periodic verification and calibration are carried out according to regulations, so that it is in good condition and its accuracy can meet the requirements of use.

(1 1) inspection and test status

By identifying and controlling the inspection and test status, it is ensured that only qualified products that have passed the specified inspection and test can be used and installed. There are two kinds of appraisal methods: record and physical appraisal.

(12) Control of nonconforming products

Raw materials, semi-finished products and unqualified products in the process should be identified, isolated and reviewed in time, and corresponding disposal measures should be taken to prevent them from being used, installed or concealed.

(13) Corrective and preventive measures

Through the investigation and analysis of serious or recurring nonconformities in each work, take corresponding corrective measures, regularly summarize and analyze their occurrence trends and possibilities, and take corresponding preventive measures to minimize nonconformities.

(14) Handling, storage, protection and delivery

By strictly controlling the handling, storage, custody and delivery of building materials, it is prevented from being damaged or deteriorated.

(15) quality record control

Strictly control the identification, filling, collection, filing, storage and safekeeping of quality records according to regulations, so as to confirm that the products meet the specified requirements and the quality system operates effectively.

(16) internal quality audit

Through regular internal quality audits, verify whether the results of quality activities conform to the planned arrangements and stipulate the effectiveness of the quality system.

(17) training

Through the training of employees, special key operators or technical managers, their quality can meet the construction requirements.

Organization of quality assurance system

(vii) Staff management and training

1. After new employees enter the company, they must pass the training before they can carry out daily custody work.

2. Implement the technical training plan for employees.

Lecturer: external lecturer, project manager, technical expert.

Training objects: pruning group, pest control group, irrigation and sprinkling group, environmental cleaning group, facility maintenance group and emergency group.

Annual training plan arrangement

Serial number training content remarks

1 traffic safety knowledge lecture

2 emergency rescue special training

Garden equipment training: hedge trimmer, lawn mower, chain saw, brush cutter, punching machine, pull pesticide sprayer, etc.

4 Plant pest control

5 Safe use of pesticides

6 welder's operating procedures

7 environmental sanitation

8 facility maintenance

9 safety in production

In order to improve the overall quality of employees, cultivate talents to adapt to the development of the new era and promote the further development of the company, the approval time and training fees for employees' business training and professional training are stipulated as follows:

(1) The company encourages employees to participate in various business trainings or professional trainings according to their actual needs in their respective posts. At the same time, strengthen the professional ethics education and training for employees.

(2) Employees designated by the company to participate in various business training or professional training should avoid giving up halfway, and require middle school employees to reimburse tuition and miscellaneous fees with graduation certificates or graduation certificates after the study, and the transportation expenses during the study period should be truthfully reimbursed.

(3) The company regularly organizes professional lecturers to train and coach employees on professional knowledge, and injects professional knowledge into the hearts of every employee.

(4) Regularly arrange technical personnel for traffic and safety training, so that employees can realize the importance of construction safety and ensure the company's safety in production.

(5) According to the professional knowledge, the working ability is directly linked to the salary, and the employees are evaluated and hired by the company after professional training, or after professional training.