Summary of clothes shopping guide 1 Time flies, and it's another year in a blink of an eye. Looking back on last year, I can say to myself with a little peace of mind that this year was not a year that gained a lot and made me feel more practical.
Last year, I was lucky enough to join the seven-color spinning family, and I still work in my favorite operation department. Although I am not a college graduate, I am still curious and uneasy, because it is the first time to make underwear after all, and I started my life this year with a heart of learning and progress. Looking back on the ups and downs of the past year today, I feel nervous, emotional and more joyful. If I sum up the harvest and progress of this year, it is to break through four levels.
First, we should be calm in the face of problems, not impatient. We should analyze the reasons first, and then put forward the solutions. When we first entered the operation department, we were building a coach shop. Peng Ji and I are responsible for the construction of Neijiang Jiaotong Road Store. Once, after we arrived at the store at noon 12, many shelves in front were empty but no one replenished them. The manager is not in the shop at this time, and everyone else is chatting. I was in a hurry (a little unhappy) and directly asked the shopping guide to replenish the goods with me. At that time, I almost got angry. At that time, thanks to Peng Ji, he called me outside the store to communicate with me. Tell me to calmly analyze what caused the shortage of replenishment, and then what should I do. We didn't know until the store manager came back. First, because the division of responsibilities was unclear, everyone didn't know their job responsibilities. Second, because only the store manager, the rest were shopping guides. If the manager is away, there will be no unified management. Since then, we have done the job responsibilities of each position and the promotion standards. This won't happen when you come back next week.
The second level: learned to communicate with people. I'm from the north. I used to speak directly, and often only expressed my own thoughts, ignoring the feelings of others, which did not achieve the expected results. After coming to Seven-color Spinning, I learned simple communication skills from my colleagues, such as Manager Chen, through external training. First of all, I made clear the relationship between the people I want to communicate with and my colleagues, and what I want to communicate. Secondly, I learned about his personality, and chose the place and time for your communication according to his personality. Finally, choose the way of communication and the language and tone of communication.
The third level: teach people to fish, not to fish. Since a presentation group started in August, I have been immersed in my work and have not taught my colleagues what I know. As a result, he has been here for more than three months, and I still have to give him a good communication and analysis when he works independently. After reflection, I think I should teach them what I know. At this moment, I try to make him do something and let him take some responsibilities, instead of sheltering him as before. For new employees, I will first make a good study plan and practice content, so that they can clearly define their study plan and purpose. Really teach them to fish, not fish.
The fourth level: the ability to grasp the problem macroscopically. Finally, after nearly a year's study and summary, I think we should first grasp things from a macro perspective, think well from these steps, have an overall framework in mind, and do everything well. When promoting a job, we always think about how to do it, when to do it, who to do it, how to do it, what kind of expected effect will be achieved, how to correct mistakes, etc. Only in this way can we be thoughtful and think about the problem from a different angle and height.
Finally, I hope to meet new challenges with a brand-new look in the new year, and I also hope to work hard with my colleagues to cheer!
Summary of clothing shopping guide in 220 years, with the care and love of the store leaders and the support and help of my colleagues, I strictly demanded myself and completed my duties and other tasks entrusted by the leaders. Through one year's study and work, my job skills have been improved, my service level has been further improved, and my work style has been more comprehensive and perfect.
Over the past year, I have been working on time, never being late, never leaving early, loving my job, taking the initiative and resolutely obeying the arrangement of the leaders. Whether I go out to buy a tour group, send books to the company, or work overtime, I have always been very active and have no regrets. At the same time, in the year when I got along with my colleagues, I got your meticulous care, support and help. Together, we have created a good working atmosphere in the store. In this year, in order to achieve the annual sales target, we sincerely unite and work together. I feel warm and comfortable working in this group.
In my post work, I insist on treating every reader who enters the store with warm, thoughtful and meticulous service, taking readers' needs as the pursuit of work, taking pride in fatigue and taking pleasure in suffering. Every time I transfer to the library, I always try to be familiar with the business of the library's book booth layout, classification, shelf position and so on in the shortest possible time. At the same time, the different service targets of the post are students and children, old people and young people, farmers and intellectuals, ordinary workers and white-collar workers. In the process of communicating with them, I always treat them with sincerity, put myself in other's shoes, actively analyze and master their demand trends, and thus win the initiative to serve readers. I deeply realize that my post is not only the place where I perform my duties, but also the stage where I offer my love to my customers. Every time I see their satisfied smiles and affirmation of service, I also feel the happiness and sense of accomplishment brought by my work.
Looking back on the work in the past 20 years, there are still many shortcomings. In the brand-new 20xx year, I think I should try my best to do the following: First, strengthen the study of marketing, exhibition and shopping guide skills, learn from leaders and colleagues, further enrich my business skills and working methods, and actively get close to the outstanding employees of the company; Second, further strengthen and enhance the ability to communicate with customers and provide quality services to customers; Third, strictly abide by the company's rules and regulations, and maintain and carry forward the good working atmosphere of the store; Fourth, obey the leadership arrangement, unite sincerely with colleagues, and contribute to the success of store re-creation marketing.
Summary of clothes shopping guide 3 20__ years have passed and a new year has begun. As a clothing shopping guide, I summarize my work and experience as follows. I hope you can give me some guidance and suggestions.
The shopping guide plays an irreplaceable role in the process of clothing sales, which not only represents the external image of the merchants, but also accelerates the sales process. To do a good job of shopping guide, the shopping guide should not only be very familiar with the goods, but also have enough patience and master some clothing sales skills. Generally speaking, a shopping guide can only introduce products to customers if he has a good understanding of the products. When introducing products to customers, shopping guides must explain patiently, because customers also want to buy the most satisfactory things. At the same time, the shopping guide also needs to master the following skills.
In addition to showing and explaining clothes to customers, shopping guides should also be able to recommend clothes to customers to arouse their interest in buying. When recommending clothes, we can make use of the following points:
1, confident when recommending. When shopping guides recommend clothes to customers, they should have confidence in themselves, so that customers can have trust in clothes.
2, suitable for customers hungry recommendation. When presenting goods and explaining them to customers, we should recommend suitable clothes according to the actual objective conditions of customers.
3. Use gestures to recommend to customers.
4, with the characteristics of goods. Every kind of clothing has different characteristics, such as function, design, quality and so on. When recommending to customers, we should emphasize the different characteristics of clothing.
5. Focus the topic on commodities. When recommending clothes to customers, we should try our best to lead the topic to clothes, and pay attention to customers' reaction to clothes, so as to promote sales in time.
6. Tell the advantages of all kinds of clothes accurately. When explaining and recommending clothes to customers, compare the differences of various clothes and accurately tell the advantages of various clothes.
Secondly, we should pay attention to the skills of key sales. Focusing on sales means that sales should be targeted. Clothing design, function, quality, price and other factors should be suitable for people, so that customers' psychology can be changed from "comparing" to "believing", and finally sales will be successful, which is a very important link in sales. The main sales are as follows:
1, starting from 4W. It is beneficial to the success of sales to make suggestions on the time, occasion, object and purpose of wearing.
2. The main points should be brief. When explaining the characteristics of clothing to customers, the language should be concise and clear, and the content should be easy to understand. The most important characteristics of clothing products should be stated first, and then spread out layer by layer if you have time.
3. Specific performance. According to the customer's situation, improvise, not the same. We should only say "this dress is good" and "this dress suits you best" and other simplified and general sales language. Change the way of speaking according to different sales targets and introduce different contents to different customers to suit everyone.
4. The shopping guide should grasp the trend of fashion, understand the pioneers of fashion, and explain to customers that clothing conforms to the trend of fashion.
The above is a summary of my clothing shopping guide during this period. In the future shopping guide, I will plan and summarize in time in order to do a better job in clothing shopping guide.
Summary of clothing shopping guide 4 Since I came to our company on _ _ _ _ _ _ _ _ _ _ _ _ _.
First of all, I want to thank you for your personal trust and support in my work. Secondly, thank you for treating me as your friend and taking care of me in work and life. When I encounter difficulties in my work and my thinking is wrong, you will communicate with me well, correct my thinking and let my business work go smoothly.
There are several disadvantages. I'm not very positive about everyone. Maybe I just came to the company and I'm not familiar with some of my family around me. I promise to constantly improve my ability in my future work and life. I don't know the customer thoroughly. I seldom think about problems at work. Even when I think of them, I am not careful enough and my way of thinking is relatively simple. Most of the time, I follow the procedure and the instructions of the leaders. Seldom think of customers, think of the market, think of the root of the problem. I always feel that there is nothing to think about. The way of thinking has become relatively simple because it has not been carefully thought and comprehensively analyzed. As a salesperson, you must consider many things and think about every detail with clear thinking, in order to correctly judge the real situation of customers.
I am full of love for business career. I strive to do every business well, follow up every link in the operation process, and improve monthly sales and profits. But summing up my personal achievements makes me feel ashamed.
Looking back at the actual work situation these days, the main reason for this result is that individuals have not spent more energy to explore new customers and new resources subjectively, and finally the ideas are too narrow to open more and better ideas, and the business process is extremely dull and single.
I have learned a lot here and I am very happy. I am willing to struggle and grow together with _ _ * *! Fight! Fight! Keep fighting!
In the busy work, unconsciously ushered in a new year. Looking back on this year's work process, as an employee of _ _ clothing supermarket. I deeply feel the vigorous development of Jinghua clothing supermarket and the enterprising spirit of clothing supermarket people. I wish _ _ clothing supermarket a more prosperous sales performance in 20xx!