Ride etiquette should follow the principle of "guests are the most important, elders are the most important".

When you get on the bus, you should drive in front of the guests, help them open the door, and then stand behind the guests and wait for them to get on the bus. If there are elders among the guests, we should also support them to go first. Go in by yourself.

The seat in the car, the position in the back row should be for the elders to sit (two people in the back row, the right side is your respectful name; Three people sit in the middle, left and right in turn), and the younger generation or the lower status sits next to the driver. Nowadays, the number of private cars is increasing gradually. If you take a private car, the situation is the opposite. If the owner drives his own car, you should give the seat next to the driver to your elders and the others sit in the back row. When getting off the bus, you should get off first, then help the guests open the door and wait for the guests or the elderly to get off.

Second, the introduction of etiquette norms

Introduction can be divided into three basic ways: introducing others, being introduced and introducing yourself.

When you want to introduce someone to others, the protocol order should be: introduce young people to the elderly, both men and women should follow this order; Introduce men to women, people with high positions to people with low positions, and briefly introduce the units and titles of both parties together. On a large number of occasions, if there are no people with special positions and identities present, people with similar ages can get together and introduce them one by one in a certain order. When introducing others, be concise and clear, not vague. When introducing, you can also simply provide some information, such as the occupation and birthplace of both parties, to facilitate the conversation between two strangers. If you introduce two people separately, you should know in advance whether they both want to know each other, so as not to cause unnecessary embarrassment. When introducing someone to others, you should not point with your fingers, but raise your hand politely.

When you are introduced to others, you should face each other and show your sincerity in understanding each other. After the introduction, you can shake hands and say "hello!" "Nice to meet you!" "I've heard too much!" Wait for polite words to show friendship. If you are a man and introduced to a woman, you should take the initiative to nod, lean forward slightly, and then wait for the other person's response. Generally speaking, a man doesn't have to reach out first. If the other person doesn't reach out, that's it. If the other party reaches out, the man should reach out and hold it gently immediately. If you are a lady, when you are introduced to a man, generally speaking, it is polite for a lady to smile and nod. If you are willing to shake hands with each other, you can extend your hand first.

When you want to know someone, but you can't find a suitable introducer at the moment, you might as well introduce yourself. When introducing yourself, you can take the initiative to say hello and say "hello!" " Get the other person's attention, and then say your name and identity. You can also reach out and shake hands with each other and introduce yourself.

In the process of introduction, the introducer and the introduced person should be warm, decent and generous, and smile all the time. In general, when introducing, both parties should keep standing posture and respond to each other warmly.

Third, the etiquette of shaking hands.

The first is the handshake posture. Generally speaking, when two people shake hands, their palms are vertical, indicating an equal and natural relationship. This is the safest way to shake hands. If you want to show humility or respect, you can shake hands with others with your palms up. And if you reach out and hug, it will be even more humble. But never hold each other's hands with palms down, which is usually a sign of arrogance. Hold out your right hand when shaking hands, and never hold out your left hand to shake hands with others.

Followed by the order of shaking hands. Between the superior and the subordinate, the superior must hold out his hand first, and the subordinate can hold it; Between the old and the young, the elders reach out first, and the younger generation can take it; Between men and women, only when the woman reaches out first can the man hold it.

Pay attention to the strength of shaking hands. Generally speaking, you can just hold each other. If it is a warm handshake, you can shake it a few times, which is a very friendly gesture.

The time for shaking hands is usually three to five seconds. Unless people who are close to each other can shake hands for a long time, they usually shake hands. When shaking hands, look into each other's eyes to show sincerity.

Fourth, the use of business cards etiquette norms

Business card. It is a professional need for public servants to use business cards at work, which can help the public know and understand you; It also allows you to master the relevant information of the public. Faced with a large number of people, civil servants can establish a wide network of public contacts with the help of business cards to facilitate their work.

The general specification of a business card is that the business unit is printed on the top of the front of the business card, the name and position are printed in the middle, and the address and telephone number are printed on the bottom. Business cards are printed with Chinese on the front and English on the back.

When handing someone a business card, you should say "please give me more advice", and at the same time lean forward slightly and bow your head. It is best to present your business card with both hands, put it in your palm, hold it with your thumb, and hold the reverse side of the business card with the other four fingers. Please note that the handwriting of the business card should face the other party, which is convenient for the other party to read. If there are unusual words in your name, you'd better read your name so that the other person can call you.

When accepting other people's business cards, you should also respect them. When the other person says "please give me more advice", you can politely reply "I'm flattered" or "please give me some advice". When you receive a business card, you must read it. You must never accept it without reading it. This will make people feel that you are insincere. If you can't see clearly, you should consult in time. Put away your business cards after reading them, and don't put them away at will, so as not to make people feel unhappy.

Etiquette norms of verb (abbreviation of verb)

Etiquette requirements can be summarized as "proper title, courtesy and order". The appellation should conform to the identity. Can be commensurate with each other's occupation, can also be commensurate with each other's identity. When the other person's identity is unknown, it is also an expedient measure to use "Mr", "Miss" or "Teacher" commensurate with gender, especially the latter, which shows respect and courtesy without making people feel inappropriate. In the cultural and artistic circles, such a title is more appropriate and the message should be age-appropriate. Respect elders, don't call them by their first names, but respect "Lao Zhang" and "Lao Wang"; If you are a person of status, you can reverse the word "Lao" and its surname. This address is a kind of honorific title, such as "Zhang Lao" and "Wang Lao". When addressing, you can show your respect with your tone, warm smile and humble gesture. For peers, you can call them by their first names, and sometimes even by their surnames. When addressing, you should be sincere and have a natural expression, so as to show your sincerity.

For young people, you can add "Xiao" before their surnames, such as "Xiao Zhang" and "Xiao Li", or call them by their first names. Pay attention to humility and kindness when addressing, and express your love and concern for young people.