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The gift box launched by the cultural and creative department of the publishing house has typos. What if the customer buys the wrong product version?
On February 1 day, People's Literature Publishing House issued an apology letter on its official WeChat to let the public know that the New Year gift box "Welcome to Five Blessingg? In the year of humanity ceremony 202 1? Five Blessingg? One of them? Fu? The words are wrongly received. The word "Fu" circled in the picture below.

Five Blessingg? Are you online? Qigong? Is a modern white calligrapher, also known as Yuan Bo. Peking man, Manchu. China calligrapher, painter, cultural relic connoisseur and appraiser. He used to be a professor at Fu Jen Catholic University and a professor at the Chinese Department of Beijing Normal University. He used to be a member of the Standing Committee of Chinese People's Political Consultative Conference, director of the Central Institute of Literature and History, consultant of the Jiu San Society, chairman of the National Cultural Relics Appraisal Committee, honorary chairman of the China Calligraphers Association, consultant of the Chinese Buddhist Association, the Palace Museum, national museum and president of Xiling Printing Society.

Qigong loved calligraphy since he was a child, and he is a famous contemporary calligrapher.

People's Literature Publishing House, which received feedback from readers, also quickly formulated remedial measures.

Customers who buy the wrong edition are divided into customers who have delivered, received and not delivered. The humanities society gave remedial measures.

The Humanities Society will withdraw "Five Blessingg welcomes spring?" The wrong version of the humanistic year ceremony 202 1.

For orders that have been generated but not yet shipped, the humanities society will replace them with the correct version and deliver them.

For customers who bought the wrong version of the product, they can apply for a refund on the original purchase platform, and the humanities society will refund the whole amount according to the purchase price (considering that the Spring Festival is approaching and the express delivery stops, everyone can handle the wrong version of the product by themselves without sending it back to the humanities society).

Customers who don't choose a refund can contact the customer service of the original purchase platform to apply for replacing a big blessing (stamped version of the seal), which will also be given away? Grid book? Apologize notebook.

The above are the remedial measures taken by the humanities society for customers who bought the wrong edition.

Customers who bought the wrong version can choose to apply for a return on the original purchase platform and get a refund at the full purchase price. The wrong version of the New Year gift box does not need to be returned, and customers can handle it themselves.

You can also apply for a replacement of a bronzed version of the big seal with the words "Qi Gong Fu" in the platform customer service, without returning it, and attach a grid book to apologize.

This remedy is also very thoughtful.