Tour guide is a job and an art at the same time. As a ground connection, you handled almost all the details of the whole process from the time you picked up tourists from the exit to the time you sent them to the entrance on the last day. You handled it properly and won recognition and praise from all sides. If it is not handled properly, it may be complained and even cause its own economic losses.

There is one link that needs to be emphasized: pick-up, group meals, shopping and personal habits. Although the pick-up station is not complicated, it is not easy to have problems, but once it appears, it will definitely be a big problem. The mistake of picking up the station will affect the travel mood of all the tourists in the group, and then increase the communication obstacles during your travel, and the stop is the key. Once the tour guide misses the plane and stops due to work mistakes, all losses, including ticket replacement, accommodation and catering, will be borne by the tour guide; In terms of dining, tour guides should pay attention to the fact that the menu of team meals in Beijing is usually very low, and restaurants can only guarantee the number of eight dishes and one soup, but the quality needs the supervision of tour guides. Tour guides usually have to prepare in advance for possible contradictions in dining, such as food quality, restaurant environment, queuing, etc., so that tourists are psychologically prepared and don't get emotional at the beginning of dining. Shopping is the best way for tour guides to generate income, and tourists also have special feelings about shopping, which we will explain in detail in Article 6 below. As for personal habits, what I want to say here is hygiene and safety. As a tour guide, the weather in Beijing is dry and windy. I pay special attention to personal hygiene. In summer, I insist on taking a bath every day after leaving the group to avoid odor. This is a respect for tourists and a respect for yourself. Attention should also be paid to clothing collocation. We suggest that it is best to wear formal clothes on the first day of picking up the station, giving visitors the feeling of being a professional tour guide with shirts or suits as the mainstay. In the next few days, security here means property security. At present, in Beijing, the tickets and meals involved in the tour are generally paid by the tour guide in cash, and the bags carried by the tour guide often exceed 10,000 yuan, as well as the documents of restaurants and shopping stores. Tour guides should take care of it to avoid loss or theft.