1. Investigate the market and competitors: understand the operation of the local market and competitors, find differences and improve their products and services to better meet the needs of customers.
2. Providing quality services: Ensure that employees provide quality services, including smiles, greetings, product knowledge and suggestions, and the ability to solve problems and complaints.
3. Update products and styles: update products and styles regularly to keep customers interested and attractive and increase the number of repeat customers.
4. Optimize the store design: ensure that the store is clean, attractive and easy to browse, and use decoration, lighting and display skills to attract customers' attention.
5. Promotion and marketing: use social media, advertising, promotional activities and other means to promote the store and attract more customers.
6. Price strategy: Develop a competitive price strategy while ensuring a high level of quality and service.
7. Establish a loyal customer plan: establish a customer loyalty plan and give back to customers through points and coupons. So as to improve the return rate and customer loyalty.
When the boss asks about the bad business, you can make these suggestions to show the mentality of solving the problem, so as to help the store improve its business and increase the number of people entering the store.