I. Standards

In order to win customers' satisfaction and keep the company's business secrets, we should unite and cooperate, work hard, be proactive, study our business, and constantly improve our service awareness, so as to make due contributions to the company's good economic and social benefits.

Second, gfd.

The employee's gfd is related to the company's image and reputation, and it is also the concrete embodiment of the company's management level.

(1) Employees must enter their posts with full work enthusiasm, and maintain a good mental outlook, civilized language and dignified manners during working hours;

(2) Employees shall maintain good personal hygiene when taking up their posts, and shall not leave too long nails, and their bodies and mouths shall not smell (they shall not drink alcohol or use irritating food before going to work).

(3) Employees must speak Mandarin during working hours; Clothes should always be clean and flat. Male employees are not allowed to wear slippers, cloth shoes and open-toed sandals to enter the office area during working hours.

(4) Employees' hairstyles should be dignified and neat, keep their hair clean and leave no weird hairstyles.

Third, the code of conduct

In order to ensure the work order, employees should abide by the following code of conduct

(1) Employees shall go to work and sign in according to the time specified by the company;

(2) Answer the work phone, with mild tone, polite and concise words, strictly implement the job specifications, and have the obligation to convey and inform the phone numbers of other employees or other departments in the department;

(3) Employees are not allowed to read non-working newspapers and periodicals during their employment; Do not use the company computer to do other activities unrelated to work (such as chatting, online games, etc.). ), once found fine 200 yuan;

(4) During the on-the-job period, employees shall not deal with things unrelated to work, and shall not take up their posts or leave their posts; It is forbidden to make personal calls for a long time and make long-distance calls for personal reasons. Except the designated personnel, others are not allowed to surf the Internet easily in the company. If there are special needs, you must obtain the consent of the manager or supervisor.

(5) Any articles found by employees in the company shall be handed in in time according to regulations; Take good care of office equipment, save office consumables, turn off power (including computers and lights) in time before work, and close doors and windows to avoid unnecessary losses. It is strictly forbidden to use company computers and other equipment to process or print personal pictures, documents and photos and other activities unrelated to work. Those who violate this regulation will be fined 100-300 yuan;

(6) Employees shall absolutely abide by the confidentiality system of the company. Without the approval of the manager, they may not disclose, copy or send the company's technology, materials, plans, decisions and other business secrets to other irrelevant personnel or even employees outside the company. Once found, it should be dealt with seriously. For those whose circumstances and consequences are serious, the company will reserve the right to further investigate their legal responsibilities.

(7) If there is no special reason, employees should rush to the company to complete the task; If you can't contact the workers, causing losses or delays to the company, you will be punished by warnings, fines and so on. It depends on the seriousness of the case.

(8) If the employee cannot go to work due to special circumstances, he shall go through the leave formalities in advance according to the leave procedures stipulated by the company.

(9) Inform the department manager and office in time when the following personal conditions of employees change;

1, address and phone number.

2. Contact information in any unexpected and special circumstances.

(X) Don't disclose the personal income, various reimbursement and benefits of the employees of the company to others, otherwise they will be transferred from the company.

(1 1) Employees must abide by various management systems and job responsibilities formulated by the company and departments.

(12) It is forbidden for employees to take part-time jobs outside. If it is found that the company reserves the right to dismiss at any time, employees will not enjoy the salary and bonus during the part-time job.

Chapter II: Attendance Rules

I. Overview

(1) The supervisor is responsible for the company's attendance work, including the explanation and improvement of the system, organizing the inspection and analysis of attendance execution and management, and counting the attendance of last month on the 25th of the current month.

(2) Attendance includes attendance, being late, leaving early, absenteeism, personal leave, sick leave, marriage leave, funeral leave, legal holidays, etc.

Second, the daily attendance system

(1) Weekly working hours: Monday to Saturday.

(2) Daily working hours: 8: 00 am-65438+02: 00 am; 2 pm -6 pm; All the staff in our company need to sign in.

(3), employees should consciously abide by the commute time, I haven't arrived at work time, that is, late; Anyone who leaves his post before the off-duty time is regarded as leaving early, and the day of leaving early is treated as absenteeism. The actual arrival time and departure time are subject to the attendance time.

(4) Those who can't sign in on time when going out on business shall be signed by the direct supervisor with the approval of the direct supervisor, and reported to the office for the record, otherwise it will be regarded as absenteeism; If the directly responsible leader issues a false certificate, he shall bear joint liability, and the company will punish him according to the seriousness of the case.

(5) Employees must apply for leave one day in advance, and report to the personnel department for filing after the approval of the manager. Personal leave and sick leave belong to unpaid leave, that is, employees have no salary during vacation;

(7), late and leave early punishment regulations

1, being late or leaving early for three times,/kloc-fined 30 yuan within 0/5 minutes,/kloc-fined 50 yuan within 0/5 minutes -30 minutes, and fined within 30-60 minutes 100 yuan. More than half an hour will be punished for absenteeism for half a day.

2. 50 yuan will be fined for not signing in once.

3. Anyone who is late or leaves early for more than two times a month will be punished by reminding, warning, posting, etc. depending on the seriousness of the case. Those who repeatedly persuade not to change will be removed from the list.

Third, the penalties for absenteeism.

1. Those who fail to go through the leave formalities according to the prescribed procedures or leave their posts for more than 1 hour without approval, and those who fail to renew their leave after various holidays are regarded as absenteeism;

2. Those who arrive late or leave early for more than 1 hour without justifiable reasons and go through the formalities of compensatory time off shall be regarded as absenteeism.

3. Anyone who entrusts or signs in on behalf of others will be treated as absenteeism and fined 300 yuan.

4. Those who refuse to go to work because they don't obey the company's job assignment shall be treated as absenteeism.

5. Employees who are absent from work for no reason will be deducted 100 yuan at a time, and 300 yuan will be deducted for two consecutive days, or the company will dismiss them if they are absent from work for three days within one year.

6. Anyone who asks for leave must fill in the "Application Form for Leave" and report to the office, and call the office for special reasons, otherwise it will be regarded as absenteeism.

7. If you need to go out, explain the reason to the office in advance, otherwise it will be regarded as leaving early.

Department heads who violate the regulations will be punished twice according to the above standards. ※.

Fourth, the daily rules.

1. Company employees are not allowed to drink water from disposable cups. If found, they will be fined 50 yuan.

Verb (abbreviation for verb) rules about vacation

Unless there are special circumstances, employees must go through the leave formalities in advance, get the leave application form from the office and give it approval according to the personnel authority before it takes effect. Otherwise, it will be treated as absenteeism.

1. If an employee asks for leave due to illness or non-work-related injury within one day, he shall go through the formalities of asking for leave;

2. If an employee asks for leave for more than one day due to illness or non-work-related injury, he shall go through the leave formalities with the sick leave certificate issued by the hospital. If the sick leave is less than 3 days in a row, it will be approved by the direct supervisor, and if it is more than 3 days, it will be approved by the competent leader.

3. Employees who go to the hospital to see a doctor are regarded as sick leave, so they should fill in the sick leave application form and go through the leave formalities according to the actual leave time.

4. The medical treatment period of employees is calculated from the date of sick leave.

The provision of intransitive verbs about personal vacation

1. If employees really have to handle personal affairs in person, they can take personal leave. Personal leave must be submitted to the department in writing one day in advance, and the corresponding leave formalities must be handled;

2. If the vacation expires, if it needs to be postponed, you should go through the formalities of asking for leave in advance and postpone it after approval. In case of emergency, if it cannot be handled in advance, it can be reported to the corresponding supervisor through communication and go through the formalities afterwards;

3. Employees who are late for special reasons can be treated as personal leave after completing the leave formalities;

4. The employee's continuous personal leave shall be approved by the direct supervisor within two days, and by the competent leader for more than two days.

5. Sick leave and personal leave are unpaid leave.

Seven, overtime regulations

1. If the company needs to work, it can designate employees to work overtime outside office hours. Employees who refuse to work overtime without special reasons, causing losses or delays to the company, will be criticized, fined, expelled and other penalties depending on the seriousness of the case.

2. After employees work overtime, they should fill in the "Overtime Filing Form", which will be approved by the department manager and the competent leader, and then return the filing form to the office for filing. The company will arrange a vacation by the supervisor without affecting the work.

Sign the card as required when you leave.

4. Overtime on public holidays can be compensated, and the compensatory time will be arranged after the approval of the supervisor. If submitted to our bureau for the record, it will not be recognized.

Chapter III: Procurement of Office Supplies

1, unify the quota, control the material specifications and save expenses. All office supplies should be purchased by the office.

2. Ordered quantity: according to the inventory and consumption level of office supplies, report to the office director to determine the ordered quantity. A formal application must be made in writing, and after approval by the competent manager, the delivery unit shall be notified to deliver the office supplies to the company within the specified time.

3. Purchasing method: When the office supplies are not in stock or the relevant departments put forward special requirements, the required office supplies are ordered according to the principle of minimum cost.

4. Payment: After receiving the office supplies, an invoice for payment shall be issued based on the purchase order, signed by the supervisor and the manager of the competent department, and then handed over to the cashier for payment or settlement.

5. Distribution: In principle, office supplies are purchased by the company and distributed to all departments. In case of special circumstances, all departments are allowed to purchase at the nearest place on the premise of submitting the "Application Form for Office Supplies". In this case, the office supplies management department has the right to review.

Provisions on the distribution of long-term office supplies

1. In order to standardize the distribution of office supplies, the Company formulates this regulation.

Second, all departments of the company should receive and use office supplies in line with the principle of economy.

Three, each department should appoint someone to manage office supplies.

4. Each department shall submit the plan of office supplies needed for the next month to the office before 3 1 every month, and the office shall distribute the office supplies needed by each department at one time before 6/every month.

Five, procurement personnel must purchase as planned to ensure quality.

Six, the warehousing and distribution of office supplies should be timely accounting, so that the accounts are consistent.

Seven, no one is allowed to misappropriate office supplies and other materials, items should be clearly classified and neatly packed.