Code of etiquette for company employees

(A) the company should have the etiquette

Staff must be dignified and tidy. The specific requirements are:

Hair: the hair of staff should be washed frequently and kept clean, and the hair of male staff should not be too long.

Nails: nails should not be too long and should be trimmed frequently. Female employees should try to use light color when applying nail polish.

Beard: Beard should not be too long. It should be trimmed frequently.

Oral cavity: Keep it clean, and don't drink or eat food with bad smell before going to work.

The makeup of female employees should give people a clean and healthy impression, without heavy makeup and strong perfume.

Article 2 The clothes in the workplace should be clean and convenient, and no embellishment is required. The specific requirements are:

Shirt: No matter what color, the collar and cuffs of the shirt should not be dirty.

Tie: Wear a tie when you go out or appear in front of people, and pay attention to the color matching of suit and shirt. Ties must not be dirty, damaged or skewed.

Keep your shoes clean and repair them in time if they are damaged. Shoes with nails are not allowed.

Female employees should keep their clothes elegant and decent, not too gorgeous.

At work, workers should not wear overcoats or excessively bloated clothes.

Article 3 Employees of the Company shall maintain elegant posture and movements, with specific requirements as follows:

Standing posture: feet on the ground, toes off the ground once or so, back straight, chest natural, neck straight, head slightly downward, so that people can see your face clearly. The arms are natural, not shrugging, and the body center of gravity is between the feet. When meeting customers or attending ceremonies, or in front of elders and superiors, don't cross your hands on your chest.

Sitting posture: After sitting down, try to sit up straight with your legs parallel. Don't stretch your legs forward or backward arrogantly, and don't look down at the front. When you want to move the chair, you should put it where it should be before you sit down.

When you meet colleagues in the company, you should nod and salute.

Shake hands in a normal standing position and look into each other's eyes. When shaking hands, keep your back straight, don't bend over, be generous and enthusiastic, and be neither humble nor supercilious. When reaching out, the same sex first reaches out to the person with low status or light discipline, and the opposite sex first reaches out to the man.

Courtesy of entering and leaving the room: when entering the room, you should knock gently first, and then enter after hearing the answer. When you get in, close the door and don't be rude. After entering the room, if the other person is talking, wait a moment and then wait. Don't interrupt in the middle. If there is something urgent, stop talking and seize the opportunity. Then he said, "I'm sorry to interrupt your conversation."

When submitting an object, such as a document, the front and text should be handed in the opposite direction. If it is a pen, the tip of the pen should be pointed at yourself, which is convenient for the other party to connect; As for sharp tools such as knives or scissors, point the tip at yourself.

When walking through a passage or corridor, tread lightly. No matter your own company or the company you visit, you can't talk loudly when walking in the corridor, let alone sing and whistle. When you meet your boss or client in the corridor, you should be polite and not in a hurry.

(2) Etiquette in daily business

Fourth, use the company's goods and equipment correctly to improve work efficiency.

The company's goods should not be treated savagely and used privately.

Clean up the account books and documents in time, and close the covers such as ink bottles and sealed boxes in time after use.

Borrow things from others or companies, and return them or put them back in time after use.

Items unrelated to work cannot be placed on the workbench.

Address the boss by his position in the company. Colleagues and customers are commensurate with Mr. and Ms.

Don't read colleagues' documents and materials without permission.

Five rules: make and receive calls correctly, quickly and carefully.

When the phone calls, if you hear the bell ring, at least take off the receiver before the second bell rings. Say hello before you speak, and report your situation to the company and departments. Listen carefully when the other person is speaking and write down the main points. When you can't hear clearly, tell the other party in time, and finally say goodbye politely, and then put the phone back when the other party hangs up. ,

Code of etiquette for company employees

Keep the phone short and to the point, and don't chat on the phone.

When you judge that you can't handle the missed call, you can tell the other party frankly and give the call to someone who can handle it immediately. Before handing it over, you should simply tell the recipient what the other party said.

No personal calls during work hours.

(3) Business etiquette with customers

Article 6 Reception work and its requirements:

Do not be absent within the prescribed reception time.

If a customer visits, get up immediately to receive and give up your seat.

Visitors often come in order, so you can't receive familiar customers first.

Customers who notify in advance are welcome.

We should remember our regular customers.

When receiving customers, be active, enthusiastic, generous and smile.

Seven ways to introduce and be introduced:

No matter what form, relationship, purpose and introduction method, you should be responsible for the introduction.

In the case of direct face-to-face introduction, introduce people with low status to people with high status first. Suffering is judged, and light can lead to eternity. In the relationship between our company and other companies, we can introduce our people to people in other companies.

When introducing a person to many people, you should first introduce the person with the highest status, or introduce him as appropriate.

Introduction between men and women. You should introduce men to women first. When there is a big difference in status and age between men and women, if women are lighter, they can be introduced to men first.

Receiving and storing eight business cards:

Business cards should be handed to elders or superiors first.

When handing a business card, aim the words at the other party, take out your hands, and clearly state your name when submitting it.

When you pick up the other person's business card, you should take it with both hands. You should read it immediately after you get it. After you remember each other's name correctly, put it away. If the other person's name is difficult to recognize, ask at once.

Keep the received business cards properly for retrieval.

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Code of etiquette for company employees: take off the receiver before the bell rings. Say hello before you speak, and report your situation to the company and departments. Listen carefully when the other person is speaking and write down the main points. When you can't hear clearly, tell the other party in time, and finally say goodbye politely, and then put the phone back when the other party hangs up. Keep the phone short and to the point, and don't chat on the phone. When you judge that you can't handle the missed call, you can tell the other party frankly and give the call to someone who can handle it immediately. Before handing it over, you should simply tell the recipient what the other party said. No personal calls during work hours. (III) Business Etiquette with Customers Article 6 Reception work and its requirements: Do not be absent within the prescribed reception time. If a customer visits, get up immediately to receive and give up your seat. Visitors often come in order, so you can't receive familiar customers first. Customers who notify in advance are welcome. We should remember our regular customers. When receiving customers, be active, enthusiastic, generous and smile. Seven ways to introduce and be introduced:. No matter what form, relationship, purpose and introduction method, you should be responsible for the introduction. In the case of direct face-to-face introduction, introduce people with low status to people with high status first. Suffering is judged, and light can lead to eternity. In the relationship between our company and other companies, we can introduce our people to people in other companies. When introducing a person to many people, you should first introduce the person with the highest status, or introduce him as appropriate. Introduction between men and women. You should introduce men to women first. When there is a big difference in status and age between men and women, if women are lighter, they can be introduced to men first. Receiving and storage of eight business cards: Business cards should be handed to elders or superiors first. When handing a business card, aim the words at the other party, take out your hands, and clearly state your name when submitting it. When you pick up the other person's business card, you should take it with both hands. You should read it immediately after you get it. After you remember each other's name correctly, put it away. If the other person's name is difficult to recognize, ask at once. Keep the received business cards properly for retrieval. ,