Work summary report of quality department 1
I. Personal summary
1. Finish the task on time with good quality and quantity as planned and its effect.
_ _ _ _ Join the left bank clothing quality department in the second half of the year. Accept the notice from the company's superior leaders, strengthen the quality control of our company, and complete the task on time with good quality and quantity. Although we have strengthened our efforts in our work, it is still difficult to avoid product quality problems and delivery time problems in production under the condition of large customer orders. It still brings inconvenience to the company. /kloc-in October/February, the agent complained that there were serious quality problems in our down products, and a down jacket ran down, so it was embarrassing to communicate with customers. Maybe customers will doubt the quality and attitude of our products. After the company's superior leaders came forward, the quality problems were solved and a profound lesson was given to us. A small mistake in the work will bring a very bad impression to customers and greatly reduce the image of the company in the eyes of customers. Product quality is the premise of company brand effect. The quality work of the company's clothing products is of great responsibility and arduous task. In the future, with a sense of responsibility and mission, we will raise the quality work of Left Bank Company to a new level and promote the company's economic development.
2 failed to achieve the planned objectives and tasks and their implementation.
In half a year's work, there are still many shortcomings in the work. We should learn from superior leaders and colleagues about the mistakes in the approval and acceptance criteria. Some of my own shortcomings have also brought some troubles to leaders and customers. What have I learned about quality control during my six months in the company? The clothing industry is constantly changing and upgrading. We should consult other clothing customers, professionals and company leaders, learn better professional skills, improve ourselves, and give full play to what we have learned in future work. Let the future work progress more smoothly. Minimize the error. Dare to be responsible, dare to take responsibility, and cooperate with * * * to win the game with professionalism.
3. Unplanned tasks and their completion
At work, we must first make a work plan for ourselves. For example, mistakes in batch audit and careless inspection will bring losses to the company or customers. No matter what position you are in, you should make a weekly plan, finish the work of the day and make plans for the next day. Avoid unnecessary losses at work. I should be careful in everything in my work. Questions that are unclear in the work should be asked to colleagues and leaders, and try not to increase the workload for leaders and other colleagues. I have to improve myself in this respect. Communicate and learn more with colleagues and leaders outside of work, so that you can help yourself better at work.
2. Personal career development plan (personal career development goals and what kind of help you want the company to provide)
On the road of career development, it is not my position that matters. There are no gaps in different positions. Any job is an exercise, maybe a failure. Failure is also an opportunity. No matter where you are, you should know yourself, learn actively in everything, and gain nothing passively. In the concept of work growth, there is no unfair treatment, only unfair ability. There is no unfair ability, only unfair learning. Be neither arrogant nor impetuous, and study harder. In the concept of development, the guiding ideology is that individuals quit the company, and the core of the overall situation is local consideration. It is very important to have a career plan. You should prepare your goals in your work: plan early and finish your tasks early. Every detail cannot be ignored. Planning is just a goal. If you want to achieve it, you must be careful. One is error, the other is laziness, which is the natural enemy of the target. There are still some shortcomings in this work. I hope the company leaders can provide a better skill platform, so that we can have better skills to complete next season's tasks, and at the same time make progress together with the company to make our products move towards a new situation.
It's been two days since I came back from town, and my work is over. Of course, there is still a lot of follow-up work. Long-term tense nerves can relax a little. There was no special opportunity when I made up my mind to start two months ago. I just felt that if I didn't do it now, there would be more obstacles in the future. Step by step, the result really exceeded the initial expectation.
All the luck began when we met Miss Gao, the teacher who gave me the most guidance in the university. Once on the phone, she said that you should not be afraid of things, you should figure out how to call all your things to solve them. All problems can be solved. She confirmed this sentence with action. From writing a plan to submitting a project proposal, to the whole process of the activity, and now to all kinds of subsequent piecemeal work, she is teaching me bit by bit, and she pursues a lot of simple work. This is what I feel most from her. To tell the truth, I am stupid, but she is tolerant of me, and I really appreciate her.
In the past two months, I have done a lot of useless work and made many mistakes. All kinds of schemes have not been considered, and they are always caught off guard by various problems and situations. Although it is experience, I don't regret it, but I found that it is the right way to spread some problems to the whole team for discussion. It's easy to say, but it still takes a lot of skill to really do it. Judging which issues are worth discussing and creating an environment to speak freely are all problems that will be encountered in the future. I didn't have a good time during the whole activity.
Taking pictures of old people is something Miss Gao has always wanted to do, but it never occurred to me that when I first heard this idea, all I thought of was a difficult problem. The trust of the elderly is the hardest to come by. How to organize and arrange, we may only be able to take pictures of a few old people ... all these problems have been solved with the support of teachers and local youth league committees. Our activities can be carried out. But in the future, these problems should be solved by themselves, and teachers can't rely entirely on them.
Lead us through the streets and alleys under the scorching sun to help us communicate with the elderly. Every cadre who has been busy for us also wants to do something for their elders through our lens. Without us, they can work as usual, and their enthusiasm is the same as ours.
A team of ten people, with different majors, most of them have a little intersection with me. At least we know the members to a certain extent, and we can know whether they can persist. Although this lacks the experience of the running-in team that we don't know at all, it is the guarantee for our work to go smoothly, which is largely due to our lack of experience and ability. Ten days later, I was really happy to see that everyone in my circle of friends said that they had gained a rare friendship, which was beyond my expectation. In the team, my brothers and sisters who are sophomores and juniors have taught me a lot. Their tolerance and reminders have always made me feel ashamed and moved, and my friends in my freshman year have also given me a lot of support. Everyone's seriousness and dedication make our team stronger.
Being able to put my image into action and achieve certain results is my freshman harvest. I can't write a lot of things, and I can't express the ups and downs of this process well. But I think the best way to express my feelings is to continue. So that's what I would like to do. It will not only bring me exercise, emotion, friendship and growth, but also become a part of my life.
Summary report on the work of Quality Department II
It became yesterday in the blink of an eye. In the past year, it was an extraordinary year for Jiamao, and we carried out a number of equipment and raw materials transformation; It has also experienced the impact of the global financial crisis, which makes people feel a lot.
Since the beginning of this year, with the care and guidance of the company leaders and the strong support of colleagues, the quality control department has successfully completed all the work this year. Now I will give you a work summary report for the past year, please criticize and correct me, thank you!
1. Use the concept of systematization and standardization in department management to standardize the workflow of quality control department;
The personnel situation of the quality control department this year is as follows: the manpower of the quality control department: at present, there are 8 people, with a wide range of control, including feeding, warehousing, shipping and production processes. In addition, in the second half of the year, the company strengthened the construction of quality control team, the quality control department also strengthened the internal training for inspectors, and at the same time strengthened the control of raw materials and stored products, and the workload also increased. In this case, it is necessary to strengthen departmental management and make quality management systematic and standardized. The following measures have been taken:
1. Record the work of the day with daily report, summarize the work of this week or month with weekly and monthly reports, and make the work plan for next week. Each person in charge should act according to the plan, and track, verify and ensure the completion of the overall task.
2. Standardize the control operation and product standards of the quality control department in the form of documents, so that inspectors can operate in strict accordance with the documents and standardize the operation. In view of the inconsistency between the original incoming and outgoing inspection methods and judgment standards, inspectors should often discuss with each other during the inspection process, formulate relevant defective samples for warehousing, find product standards and personally participate in functional testing to form standard documents. A number of documents and forms, such as inspection items and judgment standards of raw materials and finished products, have been revised and drafted one after another to provide judgment standards for operators. A list of some factory files is as follows:
Revision of departmental documents
Serial number file name
1 Inspection standard for packing cartons
2 mold inspection standards
3 IQC inspection specification
4 supplier evaluation regulations
5 finished product warehousing inspection specification
6 finished product delivery inspection specification
3. The quality objectives of the quality control department are established, including the missed inspection rate of incoming materials and finished products, the tracking and handling rate of quality anomalies, and the qualified rate of outgoing batches to ensure the quality of quality control.
4. Strengthen the study of skills and knowledge, and learn the knowledge of testing and quality inspection. In order to expand the production capacity, when the department is short of manpower, it will test the comprehensive quality monitoring ability of personnel and ensure the completion of the department's objectives and tasks.
Second, improve the quality management system to ensure the normal operation of the system:
The following projects were initially started and implemented in _ _ _ _ _:
1. In order to ensure the normal operation of the system, the quality management system of ISO900 1:2000: 2000 (No.65438+February 23rd) passed the annual supervision and inspection of the third party.
2. Statistical statements improve quality records and statistics, and now weekly and monthly quality statistics have been formed, which can intuitively reflect the quality status of each period, so that all responsible departments/personnel can take effective measures to improve immediately.
3. Improve the company's quality objectives and indicators, and formulate statistics and corrective and preventive measures. Through the management review meeting, the company's quality objectives were revised in the departmental quality objectives in the first half of 20 _ _. And through the "quality monthly report", the achievement of the target indicators is truly counted, and the achievement of the target indicators is intuitively reflected. Track the target indicators that are not up to standard, ask the responsible unit to improve and ensure the realization of the target indicators.
Preliminary planned projects in 2009:.
1. For the quality problems of finished products that have been put into storage, rework operations should be standardized.
2. Continue to strengthen the warehousing control of products and improve the delivery qualification rate;
3. Formulate the company's overall goals, stage goals and departmental goals in 2009.
4. Some opinions on formulating documents need to be operable, that is, they are formulated according to real reasons or needs, and the improvement measures have not been effectively implemented, but the follow-up effect of the countermeasures or the rationality of the countermeasures have not been fundamentally verified.
Three, strict quality control, improve the control process and detection means:
1. Feed quality control:
1). revised the IQC incoming inspection operation specification, IQC incoming quality inspection items and judgment standards and other documents, and standardized the incoming inspection operation process and inspection standards.
2) Strict incoming inspection. Statistical inspection of 30 1 batch materials began in September, and 8 batches were found to be unqualified.
2. Finished product quality control:
1). The documents such as QC finished product warehousing inspection operation specification, production finished product packaging inspection operation specification, QC finished product inspection items and judgment standards are formulated, and the finished product inspection operation and inspection standards are standardized.
2) Strengthen process quality control, design process quality statistical reports for production departments, and strengthen process quality statistical analysis. The unqualified items detected by OQC require the production department to improve. The results of finished product inspection this year show that the quality of process inspection has been greatly improved, and the average defective rate of finished products has dropped from 10% last year to 2.2% this year, an increase of nearly 7.8 percentage points.
Four, _ _ _ _ _ year overall work summary:
1. Looking back on the past year, with the efforts of all quality control personnel, the quality control department has achieved: work is based on process, judgment is based on standards, work is basically recorded, data statistics are systematic and standardized, and quality objectives have been achieved.
2. On the other hand, from the analysis of the quality problems throughout the year, it also shows that the existing quality control methods are not perfect and there are loopholes. Mainly due to the lack of product inspection means and inspection technology. This is also the place where the inspection work of the quality control department has been insufficient and encountered difficulties this year. We must pay attention to the research and planning of inspection means and methods.
Can really put an end to repeated questions and habitual bad identification.
Five, 20 _ _ _ year quality control work plan:
Time flies, and in a blink of an eye, it will enter the Year of the Tiger. At the moment when the company is brewing breakthrough development and moving towards standardized and institutionalized management development, facing the emerging new products and market changes, quality control has a long way to go.
1. In the past year, people in the quality control department felt that the company paid more and more attention to quality work. The quality control department will continue to provide in-depth guidance to the quality work of various departments according to the overall goals set by the company. Improve the quality of quality personnel and follow up new products and standards in time. Do a good job in 20____ year quality management planning, strictly control the quality, and ensure that the company's product quality meets customer needs. In quality control, we should make great efforts to strengthen the analysis, research and planning of product inspection means, projects and methods. If necessary, we will introduce the quality function of QE project into the quality system control, and strengthen the statistics of quality objectives and the tracking of quality anomalies.
2. Although the quality control mechanism has been established, it still needs to be further improved. In the future, we will take the opportunity of ISO 900 1: 20 _ _ internal auditor on-site or delivery training to re-establish the "internal auditor team" and comprehensively carry out the quality system work. Strengthen the supervision and inspection of the quality system of each department to ensure the effectiveness, suitability and adequacy of the quality system.
The ISO 900 1: 2000 version needs to be changed to the ISO 900 1: 2008 version before May. The process of changing the version is as follows:
1). After the Spring Festival, the heads of all departments need to train the qualification of internal auditors in 2008, and change it to ISO900 1:2008: 2008 in time, and run the new version after March.
2). In May, CQC will conduct the first version change review. (200 1 version will become invalid automatically if it is not changed. )
3). Qualification training for internal staff of the school. Because there are many instruments in the company's internal schools, it is expensive and inconvenient to send them to external schools. They need to be sent to train the staff in a school, and the training in the school should be completed before April.
3. Carry out performance appraisal and 5S activities;
1). In order to better mobilize the work efficiency of employees and respond to the needs of the company's salary reform, the assessment of quality control inspectors will be strengthened.
2) Plan the 5s activities, draw up the members and responsibilities of the 5S promotion leading group, the implementation measures of 5S work, and comprehensively plan and discuss the 5S promotion organization, inspection standards, responsibility areas and responsible persons of various departments, and reward and punishment methods. It is expected that the pilot implementation will begin on March 20 10.
4. The quality objectives of the Quality Management Department for 20 years are preliminarily formulated as follows:
Monthly defect rate; 2%/ customer complaints: average 1 piece/month, serious 0.2 piece/month.
5. In view of the problems in production operation, do a good job in various tests, provide "accurate and timely" test data for production, strengthen communication and coordination between production departments, and timely feed back production anomalies and various fluctuations. Serve the production department well and improve the "quality";
Quality Department Work Summary Report 3
The quality supervisor of an enterprise, whose main job is to manage the work of Shandong Management Department, ensure the product quality of the enterprise and ensure the overall completion of the company. The following is a year-end summary of a quality supervision bureau in Shenzhen, please refer to it.
I. Ideological and political performance, moral cultivation and professional ethics
Over the past year, I have earnestly abided by labor discipline, went to work on time, made effective use of working hours, and stuck to my post. I need to work overtime on time to ensure that the work can be completed on time and study legal knowledge seriously. I love my job and have a strong sense of responsibility and dedication. Actively learn professional knowledge, have a correct working attitude and treat every job seriously and responsibly.
Second, work ability and specific business aspects.
My job is the quality control department. Mainly responsible for the goods prepared by industry and commerce every day.
With the goal of "doing better", I carried forward the pioneering and innovative spirit in my work, did my job well in a down-to-earth manner, and successfully completed various tasks for one year:
1, use the log to record the day's work; Use weekly and monthly reports to summarize the work of this week or month and make the work plan for next week.
2. I mainly consult with the therapist to ensure the completion of the overall task.
3. The number of defective products in weekly and monthly reports can be basically accurate.
Third, there are shortcomings.
Summary-Although we have made some achievements and made great progress in our work in the past few years, there are still some shortcomings.
First, sometimes there is a gap between the quality and standard of work and the requirements of leaders. On the one hand, due to the lack of personal ability and quality, sometimes there will be some errors in statistics; On the other hand, sometimes the workload is heavy, the time is tight, and the work efficiency is not high.
Second, sometimes the sensitivity of the work is not very strong, and it is not sensitive enough to the things assigned by the leaders. Sometimes the work is not finished in advance and the report is not timely enough.
Four, 20 _ _ _ _ _ _ year work plan
I will give full play to my advantages, improve my shortcomings, broaden my thinking, be pragmatic and try my best to do my job well. It is planned to carry out work in the following aspects:
The first is to strengthen work coordination. According to the annual work requirements of the company's leaders, make specific plans for the work in 20 14 years, clarify the content, time limit and goals to be achieved, strengthen coordination among departments, organically combine all the work, clarify the work ideas, improve work efficiency and enhance work effectiveness.
Second, improve the company's quality objectives and formulate complete statistics and corrective and preventive measures.
The third is to strengthen job training. Always maintain a good mental state, and carry forward the work style of hard work, advancing despite difficulties, striving for perfection, being rigorous and meticulous, and being proactive.
Quality Department Work Summary Report 4
During my stay in the quality department, I have seen, heard and experienced a lot! How to manage the quality department well, make it better serve the company and enhance the brand image of the company! I intend to make the following work plan:
1. Personnel planning of quality department: In view of the present situation of quality department and actual production needs, the garment QC team needs to increase the number of employees; The return QC team needs to add an employment quota; Wang Yonggui and Liu Qingyun are both relatives of Wang Yonghong, so one of them needs to be transferred from the clothing QC team. Liu, assistant minister of quality department, resigned and needs to be supplemented in time.
2. Working environment planning: Due to the extremely hot weather, the Quality Department urgently needs to install air conditioners to ease the working environment of the Quality Department! The goods piled up by the quality department are in a mess and the layout is unreasonable. suggestion
1. Empty the utility room near the door on the third floor and remove the original partition.
2. Move the after-sales service team to this position; The position of the original after-sales service group was changed to the goods stacking area and the sundries storage area.
3. The reorganized quality department needs to install air conditioning to provide employees with a relaxed and comfortable working environment. 4. Plan the designated location to store "mobile goods (goods to be inspected)" and keep the passage unblocked.
5. The countertops of the ready-to-wear QC group and the return QC group are rough and easy to hook clothes, so it is necessary to re-bind the countertops with white offset.
6. Every work area of the quality department will be clearly marked (according to 6s management).
7. For commonly used documents and inspection-related materials, they should be placed in a reasonable position and clearly marked so that searchers can see them at a glance.
8. Make a big "blackboard" in a conspicuous position near the wall of the Quality Department, which is mainly used for daily work task arrangement or notification requirements; Make some high-quality cultural propaganda slogans at designated locations.
3. Adjust the workflow and methods appropriately: the workflow should be as smooth as a river! First of all, we must ensure the smooth internal workflow of the quality department and deal with quality problems in a timely, accurate and decisive manner with rich work experience; For controversial issues, it is necessary to establish special communication channels and deal with them in time. Secondly, the optimization scheme of workflow between the quality department and relevant departments (this item needs the company to arrange a special meeting to discuss) in order to solve the problem quickly. Repeated quality problems were discovered only after entering the quality department. This is not how well the quality department has done, but the defect of our company system. Why did you do it or make it bigger without finding it? And whether the quality department or relevant personnel participated in the pre-production meeting held by the production department, and whether the pre-delivery office was audited and confirmed by relevant departments? The next thing to do is to let the quality department run through the whole production process! The specific performance is as follows:
1. After the fabric returns to the factory, QC inspection and washing test should be arranged for the fabric as soon as possible, and it can only be delivered after it is qualified; If there are problems in post-production, the relevant personnel should be held accountable.
2. After the auxiliary materials return to the factory, IQC will inspect them with the delivery note and carry out relevant production tests. Only after passing the inspection can the warehousing formalities be handled; At the same time, the confirmation records of defective rate and loss should be made.
3. After the pre-shipment of the production department is completed, in addition to the review of the production process, the color fastness of the surface and accessories, the washing method and the label of the tag/washing water mark should be carefully reviewed and confirmed! If necessary, it is suggested that the office or production department arrange someone to take charge of this work.
4. When the production department holds a prenatal meeting, it shall notify the quality department, office, design department and other relevant departments to discuss and study the key points of production, quality standards and matters needing attention.
5. Have a detailed weekly work schedule every week! The production department provides weekly return plan; The marketing department should also list the weekly delivery plan to the quality department as needed. The quality department will make reasonable work arrangements or adjustments according to the above situation! If the weekly plan cannot be completed for some reason, the relevant departments should provide a letter of notification and follow it up continuously.
6. It is suggested that the outgoing QC should be managed by the Quality Department! This is conducive to the unified management of quality standards, and can also grasp the quality of foreign processing plants from the source, strictly control the quality from the early and middle stages of production, and ensure that problems are found in time and handled quickly!
7. Suggest FOB prices for fur, ornaments, shoes and other products. It should be inspected by QC in the middle and end to ensure the quality of the returned goods.
8. The Quality Department returned to the QC team and suggested using a scanner (this can greatly reduce working hours, improve work efficiency and save labor).
4. Training plan for each team of the Quality Department: according to the requirements of the company, train the responsibilities and scope of work of the Quality Department.
1. Clothing QC team: plan two classes, focusing on the inspection standards, inspection steps, inspection methods and the treatment of unqualified products;
2. Return QC team: plan a class, which mainly explains how to put special sales products, maintenance products, qualified products and waste products into storage.
3. Washing group: plan a lesson: explain in detail how to test dry cleaning or wet cleaning according to the instructions on the washing label; And the process of washing water, the quantitative implementation standard of national standard and the implementation standard of enterprises.
4. Packaging group: plan a class, mainly explaining packaging methods and precautions; Sending and receiving handover procedures and their own code of conduct.
5. After-sales service group: plan a class, focusing on the treatment methods of products after maintenance; How to follow up the returned maintenance products; Handle bills and sales orders; Precautions for sending and receiving express delivery, etc.
In addition to the above training, the quality department will also train the company's processes, and regularly organize activities to learn corporate culture and publicize corporate culture.
Verb (abbreviation of verb) Medium-term planning of quality department:
1. Start from the basics, start from the details, and strive to implement 6S management.
2. Strengthen the publicity and research of corporate culture; Make the quality department an excellent, rigorous, pragmatic and efficient department! And strive to make it a model for other departments of the company to learn!
3. In the shortest time, let the professionalism of the quality department have a qualitative improvement and enhance the brand image of Rapagay!
Work summary report of quality department 5
Since these days, I have gradually become proficient in quality inspection. At the same time, I personally feel that this job is not as simple as I thought when I joined the quality department. Actually, there are many aspects to consider. I have made a lot of growth in the process of getting familiar with, understanding and doing my work, and I have accumulated a lot of inspection experience, so I should review it well.
When I first came here, I actually thought the exam was quite simple, but my teacher told me that I had a lot of professional knowledge to understand. If I don't understand, I can actually do one thing simply, but I can't do it well. The master also took me slowly and taught me a lot, which made me feel that every job may seem really simple, but it actually requires a deep understanding. If you don't know the technical terms and machines of production, something really goes wrong, and you don't know how to deal with it yourself. Some defective products are not clear about what is wrong in production, which will lead to this situation. Testing is not only to screen out the advantages and disadvantages, but also to understand the reasons, in order to really do this well. It is also an obligation for the quality department to monitor production and ensure production quality. It is simple to judge the advantages and disadvantages, but if we find the reasons and make changes, we need to make some efforts and be familiar with the products and production processes.
In the work, the test is actually very easy to do well, but in the follow-up work review, there is also a summary, that is, how to change the problem. At first, I didn't quite understand. I can only follow the master and watch other colleagues discuss it. From their words and the guidance of the master, I became more clear, and at the same time I knew what basic knowledge of my major was not enough. I continued to learn and understand more deeply. Find my own problems and let me know how to do better in the future. The master also gave me a lot of help and came to the quality department. Actually, I'm worried, too After all, I haven't done anything in this department before. As a newcomer, after a period of time, I know that my question is unnecessary. Not only the master took me to teach me, but also many colleagues will help me do it faster.
It's the middle of the year, and the work in the second half of the year will continue, and the company will produce more. Naturally, the workload of our test will also increase, but I also believe that I will do well, and at the same time improve my understanding of the test, handle problems better, help solve problems and contribute to my life.
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