There are two kinds of goods in JD.COM Mall, one is self-operated by JD.COM, and the other is self-operated by JD.COM. The other is a third-party seller, and the goods are not necessarily genuine.

For consumers, whether it is a trading platform or a real business, fakes are hard to blame. The platform does not review products, and allows fake and shoddy businesses to do whatever they want. Due to the low entry threshold of the platform, merchants took the opportunity to collect money. If it is a third-party platform, it only provides trading places for buyers and sellers and gains benefits from it.

In addition, since it is claimed that it is not responsible for the products and does not participate in the buying and selling process, why should it be marked as "self-operated"? Although JD.COM Mall made it clear in court that "self-management" here refers to the self-management of JD.COM Group rather than that of JD.COM Mall, it should be explained in a conspicuous position in order to avoid misunderstanding among consumers.

If not, whether you should bear the corresponding responsibility for your own fault. What's more, no one knows whether this is an unintentional mistake or a deliberate behavior that misleads consumers. I hope that after this incident, JD.COM Mall can correct it and avoid being hit in the face again.