1, the * * * enjoyment of business information among trading partners;

2. Commodity suppliers further set foot in the retail industry and provide high-quality logistics services.

3. They are all a kind of supply chain management, aiming at different industries. QR is aimed at the clothing industry, ECR is aimed at fast-moving consumer goods, and ECR is an improvement of QR proposed by Japan for the United States.

Difference:

1, the role of different objects:

QR plays an important role in retail enterprises. ECR plays an important role in the third-party logistics.

2. Different purposes:

The purpose of QR is to quickly respond to consumer demand; The purpose of ECR is to provide consumers with high-value services at low cost.

3. Different industries

QR is a supply chain management strategy developed by American textile and garment industry. ECR is a similar rapid response supply chain management strategy introduced by American food industry and supermarket industry.

Extended data

Implementation principles of effective customer response:

1. With less cost, we are constantly committed to providing customers in the grocery supply chain with better product performance, better quality, more varieties, better spot service and more convenient service.

2.ECR must be promoted by relevant business giants. Business giants are determined to replace the traditional win-win relationship through mutually beneficial and win-win business alliances to achieve the purpose of profit.

3. Accurate and timely information must be used to support effective market, production and logistics decisions. These information will flow freely among trading partners in the form of EDI, which will affect the effective use of system information based on computer information.

4. Products must follow the process of increasing value from production to packaging until they flow into the final customer's shopping basket, so as to ensure that customers can get the products they need at any time.

5. The same and consistent performance evaluation and reward mechanism must be adopted, which focuses on the overall benefits of the system (that is, creating higher value through reducing expenses, reducing inventory and better asset utilization), clearly determining possible benefits (such as increasing income and profits) and distributing these benefits fairly.

6. Take consumers as the center.

Baidu Encyclopedia-Effective Customer Response