The new year has begun again. As a clothing store clerk, I will summarize my work as follows, hoping that you can give me some guidance and suggestions.

In the process of clothing sales, salespeople play an incomparable role. It is very important for salespeople to master clothing sales skills. First of all, pay attention to the skills of recommending purchases.

In addition to showing and explaining clothes to customers, shop assistants should also recommend clothes to customers to arouse their interest in buying. The following methods can be used to recommend clothes:

1. Be confident when recommending clothes to customers. When recommending clothes to customers, salespeople must have confidence in themselves, so that customers will have trust in clothes.

2, suitable for customer recommendation. When presenting goods and explaining them to customers, we should recommend suitable clothes according to the actual objective conditions of customers.

3. Use gestures to recommend to customers.

4, with the characteristics of goods. Every kind of clothing has different characteristics, such as function, design, quality and so on. When recommending clothes to customers, we should emphasize the different characteristics of clothes.

5. Focus the topic on commodities. When recommending clothes to customers, we should try our best to lead the topic to clothes, and pay attention to customers' reaction to clothes, so as to promote sales in time.

6, accurately say the advantages of all kinds of clothing. When explaining and recommending clothes to customers, we should compare the differences of various clothes and accurately tell the advantages of various clothes.

Secondly, we should pay attention to the skills of key sales. Focusing on sales means being targeted. The design, function, quality, price and other factors of clothing should be suitable for people, so as to truly make the customer's psychology transition from "comparison" to "belief" and finally sell successfully. It is a very important link in sales to make customers have the belief of buying in a very short time. Key sales have the following principles:

1, starting from 4W. Making suggestions on when to wear, where to wear, who to wear, why to wear, etc., is conducive to sales success.

2. The main points should be brief. When explaining the characteristics of clothing to customers, the language should be concise and clear, and the content should be easy to understand. The most important characteristics of clothing products should be stated first, and then spread out layer by layer if you have time.

3. Specific performance. According to the customer's situation, improvise, don't be stereotyped, just say "this dress is good" and "this dress suits you best" and other simplified and generalized marketing languages. Change the way of speaking according to the sales target. Introduce different content to different customers to suit everyone.

4. Sales staff should know the fashion trend, understand the pioneers of fashion, and explain to customers that clothing conforms to the fashion trend.

The above is my experience in my work. In the future, I will make a good work plan, sum up the shortcomings in my work in time, and strive to achieve the clothing industry.

2.2022 Personal Work Summary of Shop Assistant

Time flies, and the work in the first half of the year is drawing to a close. In the first half of the year, under the care and guidance of leaders and colleagues, through our unremitting efforts, the work has achieved certain results, but there are also many shortcomings. Looking back on the work in the past six months, we can conclude as follows:

First, the gains from work.

On the eve of the opening of the mall, follow up the land reclamation work of the mall, get familiar with the basic knowledge of property management of the mall, and strive to do a good job in the pre-opening work of the mall. Cooperate with other colleagues in the office to carry out daily work, logistics service, hygiene and discipline inspection, and follow up the hygiene situation of shopping malls and offices every day for assessment and supervision. Under the guidance of the superior leader, he is responsible for following up every activity after the opening of the mall, so that the activity can be successfully completed. Work with colleagues to complete the arrangement of each activity. According to the planning work assigned by the superior leader, strive to complete the planning content of the superior leader.

Second, shortcomings in the work.

Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Lacking the basic knowledge of office work, when carrying out specific work, people often appear restless, and sometimes even feel at a loss. Lack of comprehensive and specific understanding of the work of various departments, thus affecting related work. Management of shopping mall property is not mature enough, which directly affects the work effect. Lack of meticulous work often leads to mistakes and omissions of small problems. Efficiency is not fast enough, and the understanding of leadership intention is not in place.

Three, adhere to the principle of unity of management, service and benefit.

The Operation Department has continuously improved its management functions and service system, and achieved remarkable results in field management. In order to timely, accurately and effectively solve and deal with various problems in the business field. Find problems while walking, and find problems while walking. Through timely on-the-spot observation, we can master the problems and deficiencies in the work, thus making corresponding improvement plans and giving information feedback to the higher authorities in time. Immediately stop and correct all kinds of irregularities and disputes in the business site to avoid intensification of contradictions and adverse consequences. Adhere to the first-line field walking management, so that the management work is more targeted and timely.

Four, strengthen the construction of enterprise spiritual civilization, and strive to improve the service level.

In view of the new opening of shopping malls and the large number of new employees, in order to ensure the service quality, we should strengthen the education of service standards for employees, establish a good service image from the attitude and rules of salespeople, improve the service quality, and strive to reverse the phenomenon that the service standards are not in place because of the rapid increase of new employees. Carry forward the tradition and help others. Employees carry forward the spirit of customer first and provide customers with a comfortable shopping environment.

In the future work and study, I will be more strict with myself, make every work arrangement from my superiors to my subordinates, and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will strive for greater progress in all aspects and will certainly achieve better work results in the second half of the year.

3.2022 Personal Work Summary of Shop Assistant

20__ is a busy year, but also a turbulent year. _ _ Underwear, under the leadership of General Manager Wang, General Manager Xu and the leaders of various departments, implements the company culture and ideas, creates major innovations in the industry, and strives for our common goal. Looking back on this year's work experience, as a salesperson of _ _ underwear brand, I failed to achieve the goals set by the company, and there are many problems in my work. I hope the company can correct me. In order to better complete the marketing work of _ _ in the coming year and achieve the set goals, I summarized the phased sales work, so that I can have Shi Kejian when I first enter the underwear industry.

When I first entered the company, I didn't know anything. The company recruited me into this big family for the purpose of training. Through nearly a year's study and exploration, I mainly summarize and look forward to the future from the following two aspects.

1. Develop the market in a team way to familiarize you with the regional market economy and the market distribution of competitive brands.

For example, the "_ _" action at the beginning of the year and the "_ _" large-scale investment promotion meeting at the end of the year not only exercised the sales staff's ability to analyze and cooperate with the market, but also the family members learned from each other in their actions, summed up each other in their work and constantly innovated and improved. At the same time, underwear has established a good image in the industry, reducing the difficulty of our marketing. This kind of preparation will be beneficial to our later development and maintenance.

2. Build a strong enterprise team, cultivate teams and talents, and constantly supplement the combat effectiveness of the team through training.

For example, the gradual improvement of team building and personnel allocation at the expense of blood, the establishment of _ _ Ya 'an Lina team and the distribution of regional personnel all make me feel that I will not lose sight of one thing and improve my market development and maintenance ability. All aspects of training, let us know more about industry knowledge and sales skills. At the same time, I learned my own shortcomings and improvement methods through exchange and learning, and I didn't take detours. The establishment and cultivation of the team gives us a direction and expectation.

After a year of hard work, I feel very honored to be recognized by the company. Near the end of the year, looking forward to 20 years, it is necessary for me to review my work, with the purpose of learning lessons, improving myself, making my work better, and having the confidence and determination to do it better in the new year. Finally, I wish _ _ Ya 'an Lina can create wealth with the joint efforts of the company and our group.

4.2022 Personal Work Summary of Shop Assistant

Time flies, and the year is coming to an end. In the past year, under the care and guidance of leaders and colleagues, through our unremitting efforts, we have made some achievements in our work, but there are also many shortcomings. Looking back on the past year, the work is summarized as follows:

First, the gains from work.

1, on the eve of the opening of the mall, follow up the land reclamation work of the mall, get familiar with the basic knowledge of property management of the mall, and strive to do a good job in the preliminary work of the mall.

2, cooperate with other colleagues in the office to carry out daily work, logistics services and health, discipline inspection, and the implementation of daily follow-up shopping malls, offices and other health assessment and supervision.

3. Under the guidance of the superior leader, be responsible for following up every activity after the opening of the mall, so that the activity can be successfully completed.

4. My colleagues and I worked hard to complete the arrangement of the previous activities.

5, according to the plan given by the superior leadership, and strive to complete the plan of the superior leadership.

Second, shortcomings in the work.

Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Generally speaking, I think I still have the following shortcomings and deficiencies:

1, lacking the basic knowledge of office work, often appears unsettled and sometimes even feels at a loss when carrying out specific work.

2, the lack of comprehensive and specific understanding of the work of various departments, thus affecting related work.

3, the mall property management is not mature enough, which directly affects the work effect.

4, the work is not detailed enough, and there are often mistakes and omissions on small problems.

5, the efficiency is not fast enough, and the understanding of the leadership intention is not enough.

Three, adhere to the principle of unity of management, service and benefit.

The Operation Department has continuously improved its management functions and service system, and achieved remarkable results in field management. In order to timely, accurately and effectively solve and deal with various problems in the business field. Find problems while walking, and find problems while walking. Through timely on-the-spot observation, we can master the problems and deficiencies in the work, so as to formulate corresponding improvements and perfection and give information feedback to the higher authorities in time. Immediately stop and correct all kinds of irregularities and disputes in the business site to avoid intensification of contradictions and adverse consequences. Adhere to the first-line field walking management, so that the management work is more targeted and timely.

Four, strengthen the construction of enterprise spiritual civilization, and strive to improve the service level.

1. Strengthen the education of service standards for employees, establish a good service image from the attitude and rules of shop assistants, improve service quality, and strive to reverse the phenomenon that service standards are not in place due to the rapid increase of new employees;

2. Carry forward the tradition and help others. Employees carry forward the spirit of customer first and provide customers with a comfortable shopping environment.

Work plan for next year:

_ _ is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings in my work in the past year, do a good job in the new year and contribute to the development of the company. In the future work and study, I will be more strict with myself, make every work arrangement from my superiors to my subordinates, and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will strive for greater progress in all aspects, and I will certainly make better achievements in _ _ _.

5.2022 Personal Work Summary of Shop Assistant

Time flies, and 20__ years will soon pass. Looking back on the past year, I can't help feeling a lot ... Looking back on the past year, although there was no vigorous record, it experienced extraordinary tests and tempering. I am grateful to the company for providing me with this growth platform, so that I can continue to learn and progress in my work and gradually improve my quality and talents. In retrospect, the company accompanied me through a very important stage in my life and made me understand a lot. The support and care of the leaders made me understand the warmth of the world. Here, I would like to express my heartfelt thanks to the company leaders and all my colleagues. Only with your help can my work be more handy. Because of your help, we can make the company develop in by going up one flight of stairs. At work, we should focus on the central work of the company and strictly demand ourselves according to relevant standards, so as to better complete various tasks.

Before I joined the company, I was a person who had no sales experience and lacked professional knowledge. After I arrived at the company, I learned product knowledge from scratch, combined with sales study, collected information from my peers and accumulated market experience through continuous study and efforts. 20__ flies in the blink of an eye. Unconsciously, I have been a foreman and outsourcing in this company for almost 2 years.

During this period, with the care and support of the company leaders, I devoted myself to my work with full enthusiasm, humbly learned from other colleagues, innovated, worked hard, changed my ideas and actively put them into practice. Thank you very much for the active support of the purchasing department and the support and concern of the leaders. The work of this year is summarized as follows:

First, the lack of existence:

1, I didn't know enough about the market, mainly because I didn't prepare winter clothes in time and didn't pay serious attention to the sudden change of weather, which caused a series of reactions and made the performance level not reach the state.

2. I have done some work in the past year, but there are still many gaps with the requirements of the leaders. The lack of discipline management at the counter has affected the image of the whole buyer.

3. The problem of second-hand goods disposal without information in the clothing area has not been properly handled. Sometimes it is easy to idealize the problem if you don't see it thoroughly enough, which may lead to some deviations from the actual situation.

Second, the department work summary:

Objectively speaking, although some factors exist, there are also great problems in other practices in the work, mainly in:

1, the most basic member information maintenance and information feedback in sales work, some old members' points have not been transferred to new cards, resulting in many customers unable to obtain some preferential activities information in time. Stores often receive complaints from customers that the old points have not been transferred to the new cards.

2. Communication is not deep enough. In the process of communicating with customers, salespeople can't clearly convey the situation of our products to customers, understand the real wants and intentions of customers, and can't respond quickly to a suggestion made by customers. Old employees are lost, and the professional knowledge of new employees needs to be strengthened.

Three. Plans for next year:

1. Establish a relatively stable sales team and be familiar with the products. Talent is the most valuable resource of an enterprise, and all sales achievements come from having a good salesperson and establishing a sales team with cooperative spirit.

2. Improve the membership system and establish a set of clear personnel management measures.

3. Sales target: Assign monthly regional target and daily sales target to each salesperson to complete the sales task in each time period. And improve sales performance on the basis of completing sales tasks.

I think the development of the company next year is inseparable from the comprehensive quality of employees, the company's guidelines and team building, and the standards for improving execution.

In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. There will be more opportunities and competitions waiting for me next year, and I am also secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be confined to the small circle around us, but should focus on the situation and future development. I will also learn from other colleagues, learn from each other's strengths, exchange good work experience with each other and make progress together.