Summary and selection of 2022 shopping guide internship 5 articles are devoted to solving customer needs and doing a good job in shopping guide. As a new shopping guide, you naturally need to understand that customers' needs are the purpose of your work, and after entering the shopping mall, you need to understand the internal structure and layout to solve customers' doubts. After all, most customers seek help by asking for product area and discount information. So as a shopping guide, I should know something about this information and study it in a deeper level. During the trial period, I learned the regional and price information of various products, and recommended the products that the other party might need according to the season at that time. It is my duty to gradually improve the overall performance of the mall in this way for a long time, and because of my good performance during the probation period, I successfully promoted many products in the mall.
Deal with the internal affairs of the mall and spend time exercising your work ability. When there are not many customers in the mall or before the opening time, I can help to handle internal related affairs, whether it is loading and unloading products after purchase, sorting out the work or checking the corresponding price tag. By exercising my familiarity with shopping mall products in these ways, I can improve my shopping guide ability, and for me, this way can also deepen my accumulation of shopping guide work at present. Although I can't see it for a short time, I can get more product information from shopping malls.
Through the practice of dialogue with colleagues, I have a deeper understanding of the work of shopping guides. In order not to make mistakes in practical work, I often practice conversations with my colleagues in my spare time, and analyze solutions by simulating and predicting possible situations in shopping guide. Thanks to this, I am more and more familiar with the communication process between shopping malls and customers, and I don't forget to use my sales skills reasonably while showing service etiquette in shopping malls. Moreover, when encountering problems in the shopping mall, they will be solved with the help of colleagues. At least through this period of work, I have a deeper understanding of the responsibilities of shopping guides.
The fleeting time seems to mean that the shopping guide work during this probation period has become a memory of the past, but with the arrival of new challenges, I understand that I still have many shortcomings as a shopping guide, so I still need to take it seriously in the subsequent work stage and become a shopping guide that satisfies the leaders of shopping malls.
Summary and selection of 2022 shopping guide internship 5 2 is a good start, although it is somewhat different from my ideal career. You never know when you can start until you take this step. In this way, I have worked in xxx clothing store so far, and finally passed the probation period smoothly, and will soon become a full-time employee. After this period of work, I once again deeply realized my own shortcomings and felt ashamed of my previous mentality. Although my present job is not what I expected most, I will continue to work hard. Only by making continuous progress can I get where I want to go. In order to work better after I become a full-time employee, I will start to record my work history, because I find that doing so has made me get a greater promotion in my work and let me know more about this industry. My probation period is summarized as follows:
When I first came here, I didn't study hard at work, which led to some problems when I bought things for my customers. I looked like an amateur. This has also led to the loss of many customers in my hands.
My supervisor saw this situation, took me aside and gave me a good lecture. Listen to all the questions he asked me, but I can't refute them, because they are really all my questions. Finally, what he said to me finally woke me up, which is also the most profound sentence in my memory: "Success depends on yourself, and people who really love their work are the best at whatever they do!" After listening to the supervisor's words, I suddenly realized that in my future work, I began to change my face and began to work hard to do my own thing.
The most important thing in clothing shopping guide is "service". As a shopping guide, our purpose is to sell products, and our service is to set off the existence of goods.
After my improvement, I am constantly trying to hone and learn shopping guide skills every day. Observe the work of old colleagues and see how they touch the hearts of customers. After continuous efforts, practice and study, I finally reached the standard in the final performance appraisal and successfully passed the probation period! Up to now, I have completely changed the arrogant me at that time. There are people outside. I can only make progress if I keep learning with an open mind. Before I pursue my goals in the future, I will continue to work here for a while, and I can still learn a lot here.
I started as a shopping guide in a shopping mall and worked hard for the completion of my work. And through my efforts during the probation period, I was recognized by the leaders and colleagues in the mall. After all, the completion of shopping guide work is also an important part of my career, so it is natural to do it well. Although I don't know whether I can get better development in the future shopping guide work, I also want to sum up my work in the probation period of shopping guide in shopping malls.
Strengthen the study of sales skills and service etiquette in order to get better recognition from customers. In order to do a good job in shopping guide, it is natural to pay attention to the improvement of personal ability in order to make a difference. Therefore, during the probation period, I can realize my lack of work skills and improve my working methods. At least I have to improve my work efficiency to deal with the problems in shopping guide work. Through the analysis, it is not difficult to find that I am not good at service etiquette and sales skills, mainly because I can't maintain the standard service etiquette posture for a long time at work, which affects the image of the mall. Therefore, it is very important to improve the service etiquette level and improve my image. In addition, I am not skilled in the use of sales skills, so I can't effectively improve my efficiency, so after realizing the negative impact of such problems, I strengthened my study of sales skills.
Being able to maintain a good attitude and let customers enjoy a good experience through their own services, in order to do a good job in shopping guide, it is natural to maintain a good working condition. After all, with the increase of workload, I can obviously feel the importance of a good attitude. No matter what kind of situation I encounter, I should deal with it with a good attitude, so that I can use my ability reasonably and receive customers entering the mall. Moreover, this practice can also give full play to the role of using sales skills. This kind of exhibition is also very important for maintaining and enhancing the image of shopping centers.
Pay more attention to the information collection of peer competition and feed it back to the leaders of shopping malls. As a qualified shopping guide, I naturally can't focus on the completion of basic work, so I participated in the information collection of peer competitions at the suggestion of my colleagues. In order to enhance the competitive advantage of our shopping mall, it is natural to pay attention to information collection, so as to establish effective countermeasures and occupy more advantages in the competition. Moreover, this information is also very important for the leaders of shopping malls to improve their business plans and service levels. In addition, I will listen carefully to customers' opinions on the mall and hand them over to the leaders of the mall after sorting them out.
Although the probation period is relatively short, it is my first step into the workplace. It is with the preparation of the probation period that I have more confidence in my future shopping guide work, and I will take seriously the work arranged by the leaders of the shopping mall and gain the recognition of the other party through hard work.
Summary and Selection of Work in Probation Period of 2022 Shopping Guide 5 4 This time, it can become the official work of shopping guide, and it is inseparable from the usual efforts. After all, I realized the importance of doing a good job and made a lot of efforts after I joined the company. Because of my laziness, I let the leader down at work, which is not worth the loss. Therefore, it is what I should do to complete the shopping guide work and promote the development of shopping malls. Now I make the following summary according to my performance in shopping guide work before becoming a formal job.
Actively guide customers to the mall to buy goods and analyze each other's needs. When customers come to the mall, they should do a good job of reception. At least I can take the initiative to consult customers' needs, take them to the corresponding commodity area, perform the duties of a good shopping guide and sell more goods. With the accumulation of time, it can also promote the efficiency of shopping malls. It is natural to be able to do this in a serious and responsible manner at work. Moreover, I am also reflecting on whether I have any shortcomings in the shopping guide work. For myself in the probation period, I can only become a full member as soon as possible if I have achieved something in my work. For me, there is also competitive pressure in shopping malls and I need to be cautious.
Earnestly do all the work in the shopping mall and be strict with yourself. For me, it's not that there are few customers in the mall and there is nothing to do. In fact, as a shopping guide, I sometimes do some other work, that is, I will check all the shelves without affecting my work. If it is out of stock, I will replenish it in time to facilitate customers to buy. For me, the completion of this work has greatly enhanced my potential and expanded the direction of career promotion. In addition, I also carefully observed the regulations of the mall and put forward my own requirements in this way. After all, I should actively express myself while attaching importance to my work. I also hope that I can integrate into the workplace as soon as possible and become a qualified shopping guide.
Paying attention to the improvement of service level and knowing how to use sales skills require good service and excellent eloquence for the completion of shopping guide work. After all, it is not a simple matter to guide customers to buy more goods. It is necessary to analyze the potential demand of the other party and make recommendations with the products that customers have already bought. It is undoubtedly a very foolish practice to recommend products that customers simply don't need. When guiding customers to spend, I can rationally analyze each other's needs and give appropriate suggestions. For me, this effort also means that I can take the initiative to attack for the mall.
After becoming a full member, there are more challenges waiting for me in my future work, but I won't back down in the shopping guide work because of some difficulties. After all, I have worked so hard in my previous job, how can I easily shrink back? Therefore, I will face difficulties and take the initiative to solve the problems in shopping guide work, and I hope to do well through this emphasis on shopping guide work.
On May X, I finally took the first step in the real society and worked as a shopping guide in a pure store. This time is different from the previous social practice because I won it by my own ability. I stand out from the crowd through layer-by-layer interviews, and cherish this hard-won practice opportunity even more. Now I will make a work summary of this month's practice. One month in the pure store, the work rhythm is very tense. Working hours are divided into morning shift, middle shift and night shift. If you are late for one minute, deduct 1 yuan as a love money. As soon as I reported to the store, I started to work. I began to get familiar with the goods in the store. After several days of work, I am very familiar with the size, color, price, fabric and washing method of clothes. The peak hours every day are 6 pm and 9 pm. People flow the most, and there will be a long queue when paying the bill. So everyone is very motivated. Those days were really tense and full. Although very tired, but also summed up a lot of clothing sales experience. In fact, the most important thing in sales is to try to figure out and grasp the psychology of customers. I divide customers into three categories: leisure wandering type, brand trust type and comparative purchase type. Be able to distinguish the types of customers from their expressions and behaviors, and prepare targeted services.
No matter whether the customer finally buys or not, I will meticulously introduce the relevant information of the product to the customer, which has enhanced my experience in dealing with various problems and requirements of the customer. Pure shop is something that must be done that day, so it is often very late to get off work. Holidays are almost at one or two in the middle of the night, and goods often arrive after two o'clock, which delays the off-duty time. But every day when I go to work, I keep myself in high spirits, appear in the store, serve every customer warmly, quickly and accurately, and treat guests with courtesy. I will first understand the customers' interests in goods, and sincerely hope that every customer will wear the most suitable and comfortable clothes. At the same time, I will seriously answer customers' questions about goods and let customers buy clothes that suit them best. It is my greatest happiness when customers put on clothes that fit them and leave the store with praise. During the summer vacation, the store is as lively as a vegetable market every day. When our store's performance reached 1.5 million this month, everyone was very pleased, because every day was like a war, and finally it paid off.
I haven't had a rest for a month. Although everyone works very hard, they are all proud of their achievements. I learned customer service, store operation, accounts and goods management in a pure store. I really experienced the hardship, but it also made me grow up. My sales performance in the boutique is outstanding. I sold more than 20 thousand in half a month, and the manager praised me. I'm really proud. Because I feel that I have made a lot of efforts and got a lot of rewards. The intense and orderly work every day makes me deeply realize the importance of teamwork. A person's strength is very limited. It is precisely because of the cohesion and unity of all employees that pure stores can achieve brilliant results of monthly performance first. Although the time of social practice is not long, it makes me realize that in a person's life, campus is not an eternal school, and there is only one real school, and that is society.
The one-month internship passed quickly, but I learned a lot from it, some things we learned from the class, which will also benefit me for life. Social practice has deepened my feelings with people from all walks of life, narrowed the distance between me and society, broadened my horizons, increased my talents in social practice, and further clarified the road to success and historical mission of our young students.
Society is a big classroom for learning and education. In that vast world, our life value has been reflected, laying a solid foundation for the future. At this moment; When I am about to graduate, the deepest feeling is that no matter where I start, no matter what kind of work I am engaged in, a serious, meticulous and practical work attitude is the foundation of success.