On March 20 18, Ms. Cheng Mo, a classmate from Liu Liu, bought a comfortable U-shaped waist pillow. The price in JD.COM is RMB 1489, and the price in official website is USD 109.95. However, the merchant sent her a waist pillow with the logo Contour U, and the price in official website was only $33.6. ?

In this regard, Cheng Mo and the merchant theory, the merchant agreed to return the goods after the excuse was invalid. However, Cheng Mo thinks that the sales of the merchants are not true, and claims14,890 yuan according to the standard of "fake one loses ten" promised by JD.COM Global Purchase. The merchant denied the fraud, saying that he "sent the wrong goods" and disagreed with the ten-fold compensation. ?

Subsequently, Cheng Mo complained to the customer service in JD.COM, and the customer service obtained the evidence provided by both parties. If it is determined that there is insufficient evidence to sell fake goods, and it is determined that the merchant has sent the wrong goods, it can only be returned according to the wrong goods. On March 20th,18, 13, 15:30, Liu Liu published an article in Weibo, and then brought11.20,000+to the hot search list in Weibo.

Extended data

In March of 20 18, official website, Beijing Consumers Association, showed that in 20 17, Beijing Consumers Association bought 74 kinds of comparative test samples in JD.COM Mall, among which 33 kinds did not meet the standards, and the unqualified rate was 44.6%.

These 33 unqualified samples include: 3 cashmere sweaters from brands such as Liu Yiren, Yu Zhaolin, Yu and MirryDerr, 1 outdoor clothes from WOLFSTRACE, 1 baby clothes from DeSalle, 2 children's summer sleeping mats from brands such as Babel and Royal Star, and 2 summer sleeping mats from brands such as Textile and Tianchi Inscriptions.

People's Daily Online-Did you buy "fake goods" globally? JD.COM apologized and launched an investigation.