If you can't upload photos successfully, there are generally two reasons: the first reason is the format and size of the photos. The photo format can only be. Jpg format, with a size of 240*320 pixels and a size of 0-60K. The photo requirement is a recent bareheaded photo, and no uniform clothes can be worn. The picture is clear. The second reason, please check your browser. If the photos are ok, please try another browser. Some browsers have problems uploading photos.