Structured interview link: registration-drawing lots-waiting for exams-admission-answering questions-exit-announcement of results. In these links, candidates should pay attention to the following matters:
1. Candidates who register generally need to report to the designated place 10-30 minutes in advance and bring all relevant certificates. Examiners will check candidates' information.
ID card: If you lose it, you need to go to the public security department to reissue temporary id card in time; Other documents that are inconsistent with the types of legal documents reported at the time of registration shall not enter the examination room to take the examination.
Interview notice: If it is lost, you need to contact the Human Resources and Social Security Bureau or the recruiting unit in time to request a replacement.
2. After all the candidates arrive, the staff will organize the candidates to draw lots to determine the examination order and examination room of the candidates.
Most places organize candidates to draw lots according to the written test results of the same position, and draw lots in turn from the first place in the written test to determine the test order and examination room. In some areas, the group number is drawn first, and then the sequence number is drawn. In some areas, the grouping and order will be determined at one time, and in some areas, the examination room number and admission order of candidates will be arranged in advance.
Third, to be tested 1. After the candidates participate in the lottery, candidates who have obtained the same position will be arranged in the same waiting room (usually the hotel where the test center is located, the conference room of the hotel or the school classroom) to wait for the exam;
The seats in the waiting room are generally arranged in a fixed way. Candidates need to sit in the order of drawing lots. Some examination rooms have no strict requirements and can sit freely.
Don't leave before the end of the exam, there is supervision from the examination room staff, and you need staff to accompany you when you go to the toilet.
4. Don't be maliciously interfered by others in the waiting room, but don't be maliciously influenced, and keep the waiting room disciplined;
5. Candidates with information can look at their notes made before, and candidates without information can review the key contents of interview theory in their minds and sort out their ideas;
6. For candidates who need all-weather exams, eat properly at noon, and it is recommended not to eat too much. Lunch is sent to the waiting room by the staff to prevent leakage.
4. Admission 1. Candidates are admitted according to the sequence number. When it is candidates' turn to enter the venue, there will be staff in the waiting room to guide the candidates to enter the venue. Candidates need to follow the guide to the designated examination room and enter the examination room by themselves after arriving at the entrance of the examination room;
2. After the candidates enter the examination room, go directly to the candidates' seats, say hello to the examiner after standing, and the candidates can only be seated after receiving the instruction of "Please sit down";
3. After taking a seat, candidates generally need to report their own test serial number. After the examiner announced the import, the test began. It is important to note that candidates cannot give their names. If the name is reported in the examination room, the candidate will be disqualified from the interview on the spot.
4. The examination room is divided into examiner's seat, invigilator's seat, time scoring seat and examinee's seat.
Examiner's seat: 2-3 meters in front of the examinee's seat, consisting of 7-9 examiners. The examiner in the middle is the chief examiner, which plays a leading and guiding role in the whole interview process.
Supervision seat: the left side of the candidate. The invigilator will supervise the behavior of examiners and candidates during the interview. If there is any violation of discipline, the supervisor will record and report it truthfully. Therefore, it is suggested that candidates should pay attention to words when answering, and do not disclose personal information such as their own or their parents' names, places of origin, names of graduation institutions, and names of their own or their parents' units. Once the above information appears, it will be regarded as a violation of discipline, and candidates will be deducted or even disqualified.
Timekeeping score sheet: on the right side of the examinee. During the interview, the timekeeper is responsible for recording the candidate's answer time, and according to the examination discipline, when the answer time is 1-3 minutes, give the candidate the necessary time reminder. The reminding method is generally voice reminding or placard reminding. Candidates should pay attention to the fact that some examination rooms are too late to remind them.
5. Answering the interview generally has two forms: reading and listening.
Look at the question: the examiner sends the questions to the candidates, and all the questions are listed on a piece of paper. Candidates can think about it all before answering, or they can think about one question before answering another.
Listen to the questions: the examiner reads the questions in order, and the candidates answer one question after reading one.
When answering questions, try to be slow and loud. Answer questions with clear logic, clear thinking and coherent pronunciation, without long pause.
The national civil service examination time is generally about 20-30 minutes, and the topic is generally 4-5.
The topics of structured interviews are basically set around candidates' comprehensive analysis ability, planning ability, organization and coordination ability and interpersonal skills, so candidates should pay attention to the following questions when answering questions:
(A) comprehensive analysis ability
Basic problem-solving ideas: put forward ideas-demonstration ideas-implementation ideas.
In view of the investigation of comprehensive analysis ability, candidates should be clear-headed, clear-headed, comprehensively and objectively analyze the problem, grasp the essence of the problem, and systematically expound their views.
1, thinking clearly and methodically.
This is a very important requirement. We should at least learn to use some logical words when answering questions, such as "first, second, third ..." and "first, second, again ...", so as to ensure that the examiner can hear your point clearly without too much effort and fatigue.
For example, combining my own experience and job application, I will talk about "fairness" in public affairs management. The main points of the answer are my own understanding of "fairness", talking about "fairness" around applying for a job and talking about "fairness" in connection with future work. We can answer this question: First of all, we should treat XXX correctly, because XXX; Secondly, as a civil servant in XXX position, I think XXX; Finally, I will quickly adapt to and improve my work skills.
2. Analyze the problem comprehensively and objectively.
Combine multi-angle and multi-disciplinary analysis, don't criticize or agree blindly, so that the answer can be comprehensive.
For example, the conflict between urban management and vendors can not be analyzed only from the standpoint of vendors, nor can we ignore the objective problems faced in the process of urban management law enforcement. We should not only have sympathy for vendors, but also have "empathy" for urban management personnel.
3. Explain your own views systematically.
We should be careful not to always give a general and ambiguous point of view, not all topics should be treated dialectically, and we should be good at giving our own views according to the stem information.
(b) planning, organizing and coordinating capabilities
Basic problem-solving ideas: preparation stage-implementation stage-summary stage
In view of the investigation of planning organization ability, candidates should consider departmental objectives, foresee future requirements, opportunities and unfavorable factors, make plans, make appropriate choices according to actual needs and long-term effects, and rationally arrange related resources such as people, finance and materials.
1, define the activity objectives.
Here we first emphasize a word called "goal", which is the general direction and general requirement of the whole work. Only by defining the goal can we better define the discretion of doing things.
For example, a publicity work with the theme of "environmental protection" should avoid using common publicity methods such as "leaflets and posters" during the real publicity period, because these methods are not environmentally friendly and conflict with the publicity theme. It is a relatively better choice to use the network to go to the circle of friends and Weibo and other platforms for green publicity.
2. It has operability.
Whether the given activity method is operable or not is the key to get high marks. On the basis of operability, it would be more perfect if it could be more creative.
For example, the unit needs to hold a "computer office training class", the training requirements are limited to daily office, and no special professional computer knowledge is needed. When choosing trainers, we don't need to find some computer experts. In fact, it is enough for young people who study computer major or use office software well in the unit to solve this problem, so the arrangement of trainers will be more in line with the actual situation, more operable and often get more scores.
The planning and arrangement of activities should be less empty talk and rhetoric, and the ways and means that are truly grounded and meet the actual requirements should be given, so as to win the favor of examiners.
(C) interpersonal communication skills
Basic problem-solving ideas: when encountering difficulties and setbacks, find problems in yourself and don't find fault with others.
For the investigation of interpersonal communication ability, candidates should consider their own identity, the identity of the object, the purpose of conversation and so on. , and clearly express their views, in order to achieve the ideal communication effect. Interpersonal skills mainly examine the ability of candidates to deal with the following groups:
1, relationship with leaders
The way to solve the problem: obey the leader and respect the decision of the leader.
For example, after the change of leadership, the form and style suddenly changed. What would you do as a subordinate? Here, we mainly grasp the principle of "adaptation", because the leaders we meet at work cannot be changed, so what subordinates have to do is to adapt, including accepting personnel changes ideologically, fully communicating with leaders in behavior and improving their working methods.
2. Relationship with colleagues
The way to solve the problem: help colleagues enthusiastically, proceed from the overall situation when encountering contradictions, be patient and not intensify contradictions.
For example, colleagues are jealous of your talent and speak ill of you everywhere, which leads to the leader alienating you. What should you do? Although it's not your fault, you must take the initiative to communicate with your colleagues to avoid intensifying contradictions. Then it is very important to show that you will "work harder" and "listen to the suggestions and guidance of the leaders".
3. Relationship with relatives and friends
The way to solve the problem: try to ensure that the cause and relatives and friends do not delay, and pay attention to the unity of principle and flexibility.
For example, your friend needs your help to "go through the back door". What do you do? At this time, as a civil servant, we must adhere to the code of conduct of "being honest and clean", but when communicating with relatives and friends, we must be emotional and rational, so that relatives and friends can have more understanding and support for our work.
4. Relationship with clients
Solution: be enthusiastic and patient, and serve the masses wholeheartedly.
For example, if your colleague wants to receive an old man, he will complain if he goes out and doesn't come back. What should you do? We must pay attention to this question. It doesn't mean that "your colleagues will receive the elderly" has nothing to do with you. We must first appease the elderly and deal with their situation in line with the principle of "serving the people". Finally, we must propose a solution to this situation.
6. Take the exit 1. After the candidates have answered all the questions, they should signal to the examiner that "the candidates have finished answering";
2. The examiner announced the withdrawal of candidates. After hearing the examiner's instructions, candidates should put the pen and paper neatly on the table, get up and bow to thank them, then leave the examination room and wait for the score in the waiting room.
Seven. The waiting room system is implemented in most areas where the results are announced, that is, the interview results are announced on the spot, and candidates can wait for the staff to announce the results in the waiting room. However, the interview results of civil servants in some units of central state organs are generally announced afterwards. The interview results are uniformly announced by the website of the provincial people's social welfare department or the personnel information website of local institutions, and candidates need to check online.
One more thing: in terms of external image, both boys and girls should be generous and decent (you can look at the clothes of other civil servants).
Girls suggest light makeup, just look beautiful and energetic, avoid heavy makeup and comb your hair neatly; Dress appropriately, you can choose a black or navy suit; If you wear a skirt, it should be knee-high, remember to wear stockings; Shoes can choose middle heel shoes.
Boys are advised to wear professional clothes, white or light blue long-sleeved shirts, suit colors can be light blue, black with light gray, brown and beige, and tie width is between 23/4 inches and 3 1/2 inches; Shoes can wear leather shoes, and the color should match the color of the suit.