Quality problems require responsibility. According to the provisions of the Consumer Protection Law, there are five ways to resolve disputes:

(a) negotiated settlement with the operator;

(2) Request the mediation of consumer associations and call the hotline12315;

(three) to appeal to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.

You can choose to sue to solve the problem, sue the factory for breach of contract and bear the responsibility for breach of contract.