1, the store manager must be loyal to his duties, maintain the unified image of the company, set an example, strictly abide by the company's various systems, and unconditionally accept the supervision of superiors in his daily work.
2. The manager should be fully responsible for personnel, sales, finance, warehouse, etc., and report to the superior regularly, review the report submitted by the store to the superior, and sign it to show his responsibility.
3. Make reasonable daily, weekly and monthly work targets, and lead all shopping guides to complete the targets, make clear the completion of the work in the work summary, analyze the reasons for its success or failure, and timely analyze and summarize the supplementary goods sold by the store.
4. Grasp the merchandise sales and inventory of the store in time: analyze the daily sales to make the best use of the daily sales time and make the best-selling styles, so as to control the inventory.
5. The store manager should give support and guidance to the work of the senior shopping guide (shift supervisor), so that the senior shopping guide can better assist the store manager, give play to the role of grass-roots management, and cultivate talents who can be found and used correctly.
6. Arrange the shifts every Monday, pay attention to the reasonable arrangement of the rest time of the shopping guide, and ensure the good working condition and work style of the shopping guide.
7. Make a monthly team building activity plan, organize shopping guides to carry out group activities, and promote a good atmosphere of unity, friendship and mutual promotion among employees.
8. Establish and improve the regular meeting work, mobilize the enthusiasm of the shopping guides, and make them work in the best mental state.
9, fair and reasonable personnel transfer, do not bring personal matters to work, the correct advice of new shopping guides, and promote the construction of team spirit.
10, conscientiously implement the company's various systems and work processes, and carefully supervise the implementation of the shopping guide, and at the same time cooperate with the company's leaders to check the work.
1 1. The store manager leads all the shopping guides to adjust the scene every Tuesday, so that the store can welcome this week's gold sales time with a new look.
12, the store manager should carefully organize monthly warehouse inventory and daily store inventory to ensure that the accounts, materials and funds are consistent.
13. Actively communicate with customers, get their opinions, and establish and improve customer service.
14, carefully supervise the handover and financial handover of each shift.
15, collect sales trends, competitive store information and popular commodity information, analyze and feed back to the superior supervisor.
16. Actively cooperate with the staff of the company's planning department to show the store.
Second, the workflow manager function manager management system
1. The store manager arrives at the store 15 minutes in advance to change the work clothes, and then checks all the equipment in the store to see if there is any loss or damage. At the same time, preside over the attendance work of shopping guides and check the image of clothes.
2. The supervisor meets in advance to convey the company notice or other notices, and then makes the sales yesterday.
3. Open the door, and the shopping guide will work in the best mental state.
4. In some cases, detailed inquiry and analysis are not practical.
The store manager will record yesterday's sales details in the commodity diary.
6. Properly handle what happened on duty.
7. Take turns to have lunch with the shopping guide to assist the business.
8, presided over the afternoon shift work, and make communication before and after the handover.
9. Assist in business sales.
10, stop business after work hours, supervise the cashier, warehouse keeper and senior shopping guide to make sales summary and document summary, make documents and delivery of various reports, and finally hand over the cashier and the store manager.
1 1.
12, close the door and get off work.
Third, the cashier manager's job responsibilities function manager management system
1. Cashiers should keep their manners and expressions, maintain their brand image, and assist the shopping guide to complete the service.
2. Pay attention to counterfeit money at the cashier to prevent counterfeit money from being taken away, and make detailed statistics to prevent the phenomenon of short change, short collection, overcharge and overcharge.
3. Accept the supervision of the supervisor on duty and assist the shopping guide to complete all store affairs.
Step 4 answer the phone at the store
5. Carefully record and summarize the sales records on duty, so as to facilitate off-duty inspection and handover.
Fourth, the warehouse keeper
1, loyal to their duties, unconditionally accept the supervision of superiors.
2. Control the inventory according to the sales situation, reduce the inventory cost, and timely adjust the inventory and style according to the captured commodity information.
3, carefully record the sunrise warehouse receipt, daily warehouse receipt, in order to check.
4. Check the warehouse regularly to ensure that the accounts are consistent with the facts.
When there is no job in and out of the warehouse, the warehouse keeper goes to the store to assist in sales.
6. Check the number of positions with the store in time after work.
7, according to the financial requirements, with legal documents.
Verb (abbreviation for verb) Job responsibilities of a shopping guide.
1, subject to superior supervision.
2. Cooperate with and assist superiors to complete daily work and other tasks.
3. Strictly ask yourself to maintain the brand image.
4. Be polite to the new customers, and all indecent behaviors such as quarreling with customers are not allowed.
5. Be clear about the direction of your products, give timely information feedback, and ensure sales.
Six, senior shopping guide job responsibilities
1, unconditional supervision by superiors.
2. Assist the manager to complete the store work and other tasks.
3, make full use of their rights, organize shop assistants to take up sales and other work, and give play to grass-roots management.
4, do a good job of information feedback, and solve problems in time.
Seven. Code of conduct for shopping guides
1. When you see customers entering the store, you must take the initiative to open the door for them and greet them with a friendly and natural attitude.
2. Visually observe the customer's purchase and be ready to help. When introducing products to customers, we should seek truth from facts and convey correct and accurate information.
We should warmly receive any kind of customers without discrimination.
In the store, the shopping guide should remind customers to pay attention to the safety of their products and care about customers.
The shopping guide can't sit or lie on the counter, nor can he hold his shoulders and put his hands in his pockets to receive customers.
6. Don't talk or laugh together.
7. Don't read newspapers or other things unrelated to work during office hours.
Smoking and snacks are not allowed in the shop.
9. Don't ignore customers or argue with them.
10, seriously implement company etiquette.
1 1. Don't just focus on chatting with customers and neglect your work.
Eight, store supervisor's job responsibilities
1, unconditionally accept superior supervision.
2. Assist the manager to complete the store work and other tasks.
3, make full use of their rights, organize shop assistants to take up sales and other work, and give play to grass-roots management.
4, do a good job of information feedback, and solve problems in time.
I hope the above answers are helpful to you!